I have been going to Dr. Waldron for almost four years, and him and his team are the absolute best!…read moreCouldn't have asked for a better experience. His employees are very kind and always do their best when working on patients. Dr. Waldron is such a great orthodontist and cares for his patients to where I felt that I was visiting an old friend when going to my appointments. So sad to be leaving this group.

Dr. Waldron is Amazing and treats my daughter as if shes family. He's very compassionate and…read moreunderstanding. Calls and checks on my girl to see how she's holding up after a procedure. The entire office staff is friendlier than any other I've seen. They definitely go above and beyond for their patients!

I have an excellent personal dentist and he specifically reffered me to Dr. Taylor for graft and…read moreimplant placement. Along the way it was descovered I had TMJ and developed disc displacement with restricted mouth opening. I feel so blessed that God brought me to Dr. Taylor. He's not only an excellent experienced surgeon but highly knowledgeable, approachable, accessible, kind and caring. He developes a thorough patient-centered plan based on the best evidence and he acts with no delays. I felt zero anxiety before, during, and after my arthrosentesis. If I ever need more surgeries, no doubt I will put my trust on him. And the whole teamwork in this practice is excellent. Practice is efficiently organized and staff present patients all the nessesary information clearly and timely. P.S.: on the photo me recovering from arthrosentesis; zero pain meds taken in 12 hours after procedure, just ice and rest.

This is one of those doctors you hope you won't ever have to see, but if you do, Dr. Taylor and his…read morestaff make the experience as pleasant as possible. Let's face it, going to the oral surgeon isn't fun. My experience wasn't for me, it was for my 14 year old son. Our journey with Dr. Taylor began when my son got his braces off in September (a joyous experience) and his dentist called to say they'd seen an abnormality on his jaw in the panoramic x-ray taken after the braces were removed (terrifying info). The dentist referred us to Dr. Taylor for a consultation. Of course, this news was devastating as we pondered the worst-case scenario. How would I tell my 14 yr old he might have bone cancer? Our experience with Dr. Taylor began with the consultation. My first impression of the office was that it was clean, nicely decorated (with coffee station in the waiting area), and a welcoming receptionist. We checked in and were called back to the room within a few minutes. Dr. Taylor could not have been any more sensitive to our situation as he discussed the results of the CT scan they had just performed (the CT only took 30 seconds). My son needed to have a biopsy of his jaw. We left there with a packet full of useful information for his proceedure including pre and post proceedural instructions as well as a Xanax, Zantac, and two Aleve to be taken one hour before the proceedure. We were also given a prescription for a prescription pain reliever to be filled prior to the proceedure. The morning of the proceedure my son took the four pills as directed. By the time we reached Dr. Taylor's office he was VERY relaxed and didn't seem to have any anxiety. Again, the wait was only a few minutes before we were taken back to the room. I was allowed to go back with him as they prepped him. He was given a blanket to keep him warm and his long hair was put in a hair net. Vanessa, the dental assistant, put the sensors on to monitor his vitals while my son rambled on about funny things (he was feeling the effect of the Xanax). Dr. Taylor entered shortly after that and effortlessly inserted the IV. We chatted a few minutes about the proceedure and then I went to the waiting room. Within 20 minutes or so I was called back because the proceedure was done. What a relief to have that done. Vanessa showed me the bone specimin and we discussed post-op care. Shortly after, Dr. Taylor came back in and, as my son was waking, reassured him he'd done great. He also said the sample didn't look unusual and that he felt good about it. Of course, we were cautioned that we won't know for sure until pathology comes back in a week. I had already scheduled the follow-up appointment so we were free to go. I pulled our vehicle to a back door and Vanessa walked the groggy young man out to the car. So, if you ever need to have any kind of oral surgery done, Dr Taylor and his staff are competent and caring and I have full trust in them. When it's time for wisdom teeth to come out, I know where I will be taking my son.

Dr. Graper himself goes through quite a few patients during his surgery days - My experience was…read morethat he was very quick with determining what I needed (it was pretty obvious, needed some wisdom teeth extracted), and that was it. Scheduled for surgery, total time for the consult was probably less than 5 minutes. His staff more than makes up for his hastiness. Robin particularly was very pleasant and courteous. She and the other staff were very warm and accommodating. They put me under general and I was out in no time, which was good for me since I usually get nervous with these things. (They did a GREAT job with the IV). When I came out I was very surprised that I was in very little pain. The procedure went much better than I could have anticipated. I was back to eating in 1.5 days and off pain meds in the same amount of time. I highly recommend following the post op instructions very carefully. Graper institute comes highly recommended for wisdom teeth extractions. Shout out to my ride.

As far as I know, Dr. Graper did a good job removing my wisdom teeth. Very experienced and pretty…read morefunny guy. Melissa, Trudy, and Deisha were very friendly and accommodating, too. Two major complaints about this dental office though: 1) My appointment time was 8:45am. I was in the waiting room for OVER THREE HOURS. 2) Robin was seriously unprofessional and was incredibly standoffish. First, she never sent my scripts over to my pharmacy which was an issue since I was supposed to start the oral rinse and antibiotic three days prior to surgery. (Wondering if maybe my oral bacteria count would be lower now if this wasn't the case or my recovery would be easier???) Then, when I went in for my follow up, I was being prodded at with equipment and apparently spit a little water up during the water pic part and Robin literally said "disgusting". She then proceeded to tell me how difficult I was under the anesthesia and how I kept moving around. First of all, it's not like I was consciously trying to inconvenience anyone... I was asleep. Second, I didn't ask so these impertinent comments made absolutely no difference towards my recovery instructions which was the reason for my appointment. This really hurt my feelings since I had expressed how nervous I was about anesthesia and was proud of myself for being fairly normal after. Bf said I just kept thanking everyone after. These comments have made me very reluctant to come back for the sake of being judged in a medical setting. Horrible bed side manners.

had a good experience with the Dentist and hist staff…read more painless extraction and very reasonable fee.

In the past, the doctor really seemed to care if you were in pain or not. A year ago, I returned to…read morethis doctor regarding an implant he had previously done years before. The implant began to bleed upon cleaning, so the doctor related that he needed to lay the gum back so it could be cleaned. After the healing process was completed with the cleaning; a lot of the gum was missing from the implant and the metal could be seen from the implant. The tooth with a crown in front of the implant was also missing gum as well. When pointing this out to the doctor several times, he did send me to a gum specialist to have a gum tissue graft on the tooth with the crown in front of the implant. The specialist did not want to do anything to the gum around the implant. However, the implant was still without gum and metal was still showing. The gum stayed sore so he sent me back to the gum specialist who I went to before and he dismissed me and said no one could see it because the tooth was in the back. Because this would be a favor to the doctor, I do not think the specialist wanted to deal with it. To this day, the gum remains sore and I cannot eat on that side of my mouth. What once used to be a comfortable tooth to chew with and a nice appearing gum line is now gone and there is ugly metal showing and to fix it has been estimated at thousands of dollars. Sadly, I am left with this problem and will have to pay out of my own pocket to fix it or try to live with the pain. I e-mailed the doctor but never heard back from him.

Aspen Dental was great when I was paying cash money (over $10k this year), but as soon as I…read moreintroduced my new dental insurance policy they all acted like they've never worked with my insurance company before. I've been waiting since early September for a refund of something that should have been covered by my insurance policy (I unexpectedly paid cash since they "couldn't figure out my insurance.") I have called several times since then, working with Megan, Jeff and Marche and no one ever has an answer for me. There doesn't seem to be a corporate number to call anywhere because the company keeps their contact information on lock and refers you to your local office, who I am having issues with. I last spoke with Jeff on November 13th when he promised me to figure it out and he would call me back. No one has ever called me back about this. I will not be continuing treatment here unless Dr. Misung Son calls me personally to explain why his staff cannot figure out my insurance policy. Dr. Son, you are a great dentist and you do great work and I really appreciate all of the major work you have done for me this year, but I am not returning because of the incompetence of the staff figuring out insurance policies and following up. I have also left a voicemail for Kelly in the Patient Satisfaction Team at (315) 454-6000 ext. 201526 with no response, and the main Patient Satisfaction Team phone number suggested here on other google reviews doesn't lead you to a human being. I'm tired of working on this and will consider it a loss at this point. If you ever "figure out my insurance" and are able to process the claim we have been speaking about, please mail the check to my address on file.

I am sharing my experience at Aspen Dental on Newberry Road and Dr. Souren Hajjar so others can…read moremake an informed decision before seeking care there. Due to my insurance, my options for wisdom tooth removal were limited, but had I known what this experience would be like, I would have chosen differently. I arrived on 03/31 for the removal of four fully erupted wisdom teeth. Before the procedure, I clearly informed both the assistant and the dentist that I had previously experienced heightened anxiety after receiving a high dose of nitrous oxide during a non-dental procedure. I explained that I was unsure whether I would have a similar reaction but wanted them to be aware. While I was understandably a bit apprehensive about my first tooth extraction, I have never had dental anxiety and did not report it at any point during this visit. I have undergone multiple dental procedures, including root canals with local anesthesia, without complications or anxiety-related issues. However, I later discovered that the dental assistant documented in my procedure notes that I reported "severe dental anxiety," which is completely false and appears to have been added after the fact. I was told I would receive a "low dose" of nitrous oxide (50%). Within about a minute, several local anesthetic injections were administered in rapid succession, and extractions began almost immediately, with minimal communication. I was instructed to alert them only if I felt "sharp" pain; any other discomfort was considered normal. Despite significant pain, but not the "sharp" pain described, I tried to endure it. The procedure was performed at an extremely fast pace. I was not adequately numb for much of it and felt pain during multiple extractions. When I began to panic due to the speed and intensity, the dentist stopped briefly for less than 30 seconds and, almost annoyed, mentioned that if I was going to react this way, I could return another day for full sedation. This was after one tooth had already been extracted and while I was still under nitrous oxide. I did not want to prolong my recovery or pain, leaving me with little practical choice but to continue. Dr. Hajjar did not use this pause to make any adjustments or increase pain management. This was the only time during the whole procedure I was asked if I wanted to stop, although later in the medical record and through verbal communication, they falsely stated they asked me multiple times during the procedure. The entire procedure was completed in approximately 10 minutes and 34 seconds. I know this specifically, because the dental assistant immediately commented proudly on the speed, referencing a timer they had set, as if completing the procedure as quickly as possible was the priority. Dr. Hajjar left barely saying a few words. When I questioned the assistant about the rushed pace, I was told the doctor had other patients to attend to. After standing up, I noticed the clinical environment appeared disorganized and unclean, with tools, paperwork, and visible grime on surfaces. From the time that I walked in at my appointment time to the time I was shown to the front door to leave still in an obvious state of distress, I was in the office for less than 45 minutes. Shocked at how rapidly I was discharged and my emotional state, a family member spoke with the team on my behalf immediately after, as I was still shaken to advocate for myself. The front desk was unaware I had even been discharged when my family member went inside. The receptionist had told them they expected me to be finished in 1-2 hours. When concerns were raised directly with Dr. Hajjar, they were dismissed with comments such as, "not everyone handles procedures well." No acknowledgment of the issues or indication of concern was offered. Later, when I followed up personally, I received a similar response. After reviewing my records, I also identified multiple discrepancies in the documentation of my visit. At no point during this experience was I asked if I was okay or shown any empathy. I understood there would likely be discomfort, but at minimum, I expected communication, appropriate pain management, basic bedside manner, and to be treated with a standard level of care and respect. Instead, I felt treated as a task to be completed rather than as a human being. This experience has had a lasting impact, and I strongly encourage others to carefully consider their options before seeking care with this provider.

I had a cracked tooth that had become painful. The office gave me an appointment the day I called…read more Dr. Van Dyke fixed the problem. I am very pleased, impressed and satisfied. Thank you so much!

This has been the best experience ever with a dentist. They were very thorough. The front office…read morestaff was great. The dentist was wonderful and so was the dental hygintist. I would recommend this dental practice to everyone.

Quick shout-out to Advanced Dentisty on NW 8th Ave., in the building with giant 4411 address…read morenumbers. They got my mom, 92, in quickly for a crown that popped off. The repair was done in about 20 minutes. They handled her walker and numerous questions with patience and care. Very clean facilities, nice people, great job overall. It was my first visit there. Thanks!

Dr. Lozano, and previously Dr. Garrish (before his retirement) have been my dentists all along!read more

Office staff is very nice! DDS, not so much…read more Although there are many dentists listed at this address loxlly, only one is actually still practicitng. More importantly, be aware that this chain is known for pushing full dentures over other options. When they did it at my appointment, I check online national reviews and found many lawsuits and poor BBB ratings.

Extremely rough would rather get you out as quickly as possible then be gentle do not let there…read moresurgeon touch you he will rather numb you more instead of slowing down