I saw Dr. Hathaway way back in 2009 (under my former name). Earlier this year, I emailed her office asking if they still have my medical records on file, and if not, to please let me know. (I'm dealing with a medical condition of unclear origin so I'm trying to track down as much historical medical data about myself that I can.) I emailed five times over the course of several months and left one voicemail. Stacy Hawkins, the medical assistant or administrator, answered me only once, in February, by email. She told me that there was a delay to her response because they are running a clinical trial. She told me that because I was a patient over twelve years ago, my records are not electronic. She said she would update me if they have them. I responded, asking that she please let me know, either way. I have no problem with my records being purged since this was from many years ago (two other medical offices have purged my records). If they have been purged, however, I simply want to know so I can inform my current doctors. It has been about six weeks now and Stacy will not respond to my requests for a status update. At this point, I can only assume my records have been purged, but it would take minimal effort for her to respond to me, person to person, and just let me know. To not respond, when I have asked multiple times for a simple status update (whether or not they exist) is highly unprofessional and insensitive. This is obviously something that is stressful for me, but Stacy continues to keep me in limbo. Considering her lack of care for me as a former patient, I also find it truly bizarre that she signed her email: Warmly, Stacy. I would strongly caution anyone getting involved with Dr. Hathaway, whether through a "clinical trial" or private practice, to be aware that her office is run unprofessionally and appears to be disorganized to the point where they are not even aware if medical records exist or not. In a well-organized office, this should be a pretty simple thing to check: you either have physical or scanned files from 2009 or you don't. Then you let the patient know so they can move on with their lives. This isn't Mass General. This is a small private practice that should be able to handle the low volume of paper that exists for those patients who were seen before the practice moved to electronic records keeping, or at the very least know what happened to those records. Stacy has failed to do this, and beyond that, even used the "clinical trial" as an excuse to not follow through on their legal (HIPAA) obligations. This is ethically dubious behavior and I, personally, would never get involved with one of their trials for fear that my information would be mishandled and my requests for clear communication would go unanswered. In terms of the care that I received back in 2009, it was fine. I ended up not going back after a few appointments because it was so expensive (she didn't take insurance back then). I felt a little bit like a lab rat, walking out with a big long list of supplements that she wanted me to take, some of which made me ill. But I continued to order B12 injections from her for a few years and I appreciated that she was open to prescribing that as many doctors weren't at the time. read more

He put stents in my mothers arteries in her neck and afterwards she had two strokes and two seizures and now she cant talk or swallow. I really hope people check reviews on doctors before they trust them. The procedure was only supposed to take two hours but it took four because there were complications. And I dont understand why he did not just stop if there were complications. read more

Didn't bothet going over my brain mri and with all the labs she ordered estrogen wasn't one of them. I found a great doctore in Folsom who cost 1/8th as much and that included lab work. If you need bioidentical hormones look to another doctor. read more

I'm not sure what Dr these other folks saw but it's certainly not the one I saw. The one I saw was unpleasant, arrogant, showed no compassion or interest in me, was over priced and late. She did not help me and her professional advice was that I get rid of my dogs and move. Her lack of understanding was staggering and her lack of willingness to try and understand was even worse. An utter waste of time and money. read more

I will have to agree with Caroline S. I saw Dr. Hathaway on December 18th and I, too, found her to be unpleasant, arrogant and showing no compassion. Also, overpriced, late and checked her text messages throughout the visit. She went against her own nutritional recommendations that she posted on her website and when I asked her about it, she simply said that the website is a bit "outdated" and that she has learned new information since. Yet, the recommendations on her website is how I gauged whether she'd be a good fit for me or not. If she came upon new information, she should have updated her website accordingly, otherwise it's very misleading. Very disappointed, especially after having waited for this appointment for so long, driven a long distance and paid a lot of $$. read more

Dr. Hathaway has been nothing but supportive with my recovering my health. After years of struggles with environmental and food sensitivities, systemic inflammation and associated pain, insomnia, anxiety, digestive disorders, lack of energy, etc., I found someone who is treating me wholistically. When we meet, she's prepared. Yes, the new diet is hard to stick to, yes it takes a whole new life style, but to not have the anxiety, the fatigue, the muscular pain etc., is worth it to me. For the first time in my life, I feel like I think a person would feel who doesn't have the sensitivities I do; I feel "normal". I can exercise without flare ups, I am building muscle again, I feel happy, my weight is stable. Is there a little trial and adjustment at first? Yes, because we all respond differently but she keeps trying which gives me a sense of trust. For the most part, I experience a sense of overall well being. I am a patient and do not work for her. A friend recommended her to me after she had success following her advice. read more

Ann has been the only doctor who truly went through my health file when we first met. Up until her, no other doctor went back and forth between pages as they were looking at my extensive test results. How sad is it that I was shocked to see she was taking notes as she was perusing the results? Isn't that what every doctor should do especially when confronted with a complex case? She makes me feel like I can ask her any question. Even better, I feel like she wants me to ask questions. She has a very holistic approach to health and tries to find the root of the problems instead of focusing on the symptoms. Of course, that means a longer healing period, but I rather fix things than patch them up. She is very cautious about the meds she prescribes --she definitely does not want to over-medicate you. The process of finding a good MD is arduous, exhausting, financially and emotionally taxing, and scary. But I think if you're ill, Ann is worth a shot. Last but not least, her assistant Simone is super sweet and helpful. read more

Dr Hathaway's approach to medicine should be a model for all physicians. I have had a long term undiagnosed illness that has been completely disregarded by traditional medicine. Dr Hathaway's judicious use of in-depth testing provided a plethora of 'real' information about my bodily functions - what's working, what's not and what needs to be done to facilitate my return to optimal health. If you're tired of doctors making guesses about your health and prescribing drugs to treat only your symptoms without looking for or treating the cause of those symptoms, then integrated functional medicine might be exactly what you're needing. read more

Dr. Hathaway is thorough, comprehensive & compassionate in her practice. I have been under her care for many years. She has "fine tuned my hormones," supported me medically through double knee replacement when my surgeon was unresponsive. She pays close attention to the subtle nuances necessary for maintaining a healthy body. I appreciate her collaborative approach and her commitment to her profession. read more

I have to say that I was very disappointed with Dr. Hathway. I went to her with severe hormonal issues and she overdosed me on NatureThroid without any effort to try and help the situation. This put me in a state called throtoxicosis resulting from an over dosage of thyroid hormone. I ended up rushing myself to emergency and was told that the amount she had me on was the amount you administer to someone without a thyroid. She even charged me for the postage to mail me the copies of blood tests that cost me over $500.00. If that wasn't bad enough, she went on vacation during this time and left no emergency phone number. The only thing her office was able to do for me was tell me to take myself to emergency. The symptoms included: insomnia, anxiety, rapid weight loss, high blood pressure, dizziness, and severe eye sensitivity. I would not recommend her to anyone!! read more

I am neither a colleague nor a friend of Dr, Hathaway's. I am, however, a patient. My advice: If you want a highly knowledgeable, intelligent, reflective (and you are open minded and apt to follow what is prescribed including possible changes in lifestyle, attitudes, etc..) then Dr. Hathaway is your doctor. If however, you want your hand held and a warm and fuzzy experience then she is not your physician. A number of years ago, I was told by my primary care physician that I had osteoporosis as per a Bone Density exam. Dr Hathaway asked to see the original xrays and all the written reports in order to draw her own conclusions. Since she analyses and really "thinks" which many in the medical field often do not take the time to do - she concluded that this diagnosis was incorrect. I don't have Osteoporosis, but rather a beginning of Osteopenia. Dr Hathaway's guidance with diet, supplements, bio-identical hormonal advice, I am happy to report that this condition has stayed completely at bay. As a result, I am able to maintain an energetic lifestyle on all levels. read more

Was diagnosed with fibromyalgia by my MD, and left with little hope. After Dr. Hathaway put me on a specific diet and supplements my health improved significantly. I know the diet and supplements are what are making the difference, because when I cheat on my diet, my symptoms immediately start to return. I highly recommend her, even though, yes, she is very very expensive. read more

I need hormones for menopause . She gave me a product containing yams. My symptoms (i.e.hot flashes & poor sleep) did not improve. I went to another doctor; I showed him the product that she had prescribed for my menopause symptoms. He said that it would not work and gave me bio-identical hormones...what I had asked Ms.Hathaway to prescribe initially. I am doing very well now. read more

In my experience of Dr. Ann Hathaway over the course of several years, I found her to be lazy and ill-prepared. She twice suggested dietary or supplemental changes that would have been health hazards, forgetting that my daughter has to be gluten free. When my daughter told me this in disbelief, I spoke to Ann about it. At the next appointment she lectured my daughter about taking autonomous responsibility for her health and not involving me. Ann doesn't seem to review files before a patient comes in or to consider a patient unless they are in front of her. This approach to care enabled a small problem to turn in to a big problem over the years my daughter was seeking her help. Finally, we got out of the 'don't involve your mother' trap and went to another doctor whom we find far more capable, responsible, and effective. read more

Dr. Hathaway has been of tremendous help in assisting me to overcome a number of long standing chronic ailments. The primary issue was an overly sensitive digestive system. I have tried different diets, sought advice from several MD's including a gastroenterologist - all to no avail. Dr. Hathaway's approach was simple and effective. She tested me for food sensitivities and advised me to eliminate a few items from my diet. She added probiotics and some supplements. I experienced relief in a few days and in several months I considered my self cured and have been well now for four years. In addition Dr. Hathaway helped me transition from statins to natural cholesterol lowering remedies which took a while but did work to normalize the blood lipids. I wish more doctors would practice in this manner and we would all be a lot healthier. read more

I have been a patient of Dr. Hathaway's since 2005 and continue to consult with her by phone and on occasional visits back to California even though I moved to the East Coast in 2007. After a devastating and undiagnosed (for a year) thyroid condition, my body was trashed. I worked with three integrated physicians, all wonderful, but finally settled on Dr. Hathaway. Beyond supporting me in recovering from the Hashimoto's, she has been instrumental in helping me address life long depression. Her careful and detailed analysis of underlying neurotransmitter issues and fine tuning of my supplement regimen has transformed my life. She is thorough and deeply intelligent. She responds to my medical questions with in-depth answers that arise from years of research and patient care. I may not always agree with the course of treatment, but I always feel heard. We have an exceptional, collaborative relationship. read more