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    Ann H Phan, DO

    5.0 (3 reviews)
    Closed 8:00 am - 5:00 pm

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    2 years ago

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    Yamini Madhavan, M.D

    Yamini Madhavan, M.D

    3.7(3 reviews)
    0.0 mi

    My PCP for the last 4 years or so has been Dr. Yamini Madhaven, and while she's been very good with…read morecompleting work forms for me she has not been good about interpreting labs or knowing what the next steps are any abnormal results. Please review our correspondence for all labs. Twice, while my liver enzymes came back high, she messaged me, "Good news, I have reviewed your labs and they are normal." I was sent to the ER by one of her substitute Doctors for high Vit D as I was trying to compensate for my weak immunity and Washington ER told me my PCP should be ordering another Vit D for me to ensure I'm within range. She never did. I ordered labs inclusive of this Vit D marker from an outside ND because I knew she would fail to do it and I was right. Twice I messaged her letting her know that the labs the ND ordered came back with an HS CRP of '18' with normal is below 2 and that I would like to share all the results to add to scan into my chart. An hs-CRP level of 18 mg/L is considered a significant elevation, well above the high-risk threshold for cardiovascular disease. My resting pulse went from 70 bpm to 49 in less than a year. And still no response from her. I am 95 lbs and 15% body fat and my liver can't even process olive oil. I don't know how she is a physician. In addition I messaged her informing her that the person created my Ultrasound report, falsely stated no complaints of abdominal discomfort during the ultrasound when I did complain of pain twice on the right lower and upper quadrants. Again, Dr. Madhavan never responded. There should be an addendum added to the report for that false statement. She stated the US was normal when there was trace free fluid which could have been blood or pus. I disagreed with her and asked that she order a CT. I was told I can eat prior to the CT which I did because I am always low blood sugar and while there were red flags found the report said bowel was in the way of determining what was found. There was definitely abdominal distention throughout. Dr. Madhavan again said normal and no further evaluations needed. I am not a doctor but given my illness while treating under her care, I would have ordered 1.C-reactive Protein 2. Serum Bilirubin Test 3. Fecal Fat Test (Stool) I hope no one else has this experience but if so I believe she will be hurting patients and not helping with her lack of awareness, knowledge and follow up. This is either negligence or ignorance of which she needs to refer to her colleagues, medical books and medical resources. It is my opinion she should not be practicing.

    I usually don't like to go to the hospital for any reason so I try to stay healthy best I can. But…read moreas I am getting older, ailments arise. I must admit, Dr. Yamini Madhaven has been one the THE BEST Doctors I have ever had as a personal physician in my adult life. Her attention to detail and sincere genuine care for me as a patient and just as a fellow human being was unparalleled. She never made me feel as if I was a bother but listened to my every need with compassion, with the mission to solve whatever was ailing me. Her advice was priceless along with our discussions as fellow parents. She made sure I stayed on top of taking my meds and made sure that I would follow up with her to make any adjustments that were needed. Her care and sincere interest in helping others who are sick should be the template for every Physician to follow. I was grateful to be in her care when at Kiaser and so sad she left. I'm sure she will continue to successfully treat all other patients who are blessed to be in her care as I was. She is the BEST !!! John Wesley Payne

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    Gladys Balderama, M.D

    Gladys Balderama, M.D

    4.5(2 reviews)
    0.0 mi

    I try to be careful with my health since this is my only body I have. Dr. Balderama is very…read moreknowledgeable and connects with me. I feel like she missed her calling as a psychiatrist since she tries to connect with her patients on a deeper level. She was so excited when I transferred my psychiatric care to someone who handles not just autism but also adolescents. When I go for follow up care, I try to make it her or her colleagues. Her medical assistant is superb. She has a scribe in Bangladesh, so she doesn't go to the computer and type, she just talks to me. Great doctor!

    In the past, I hate going to doctors office unless I am very ill and needed some help. Maybe…read morebecause of all experiences I have is the same like sitting and waiting on a crowded room filled with sick people then they always call my name late even If I have appointment, and when I finally get into the room with the physician, it only took few minutes for the doctor to examine and provide diagnosis based on what I tell them. Dr. Gladys Balderama, first time meeting her was totally change all that. She's very professional, caring, very proactive and attentive. Her staff exceeds my expectations on the level of service, communication and thoughtfulness that I've never experience this way of healthcare before, I guess this is how they do it at Palo Alto Sutter Health, they care about you...and I needed this attention this time since I'm not getting any younger anymore. Lastly, I really like the mobile app they have which keeps you up-to-date on the results, appointment and you can message your doctor too if you have any questions. I only spend my time to giving positive/negative feedback to those who deserves it and this one deserves a high recommendation for those anyone who is looking for a good doctor, you won't be disappointed!

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    Ann H Phan, DO - internalmed - Updated May 2026

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