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    AnimalSavers

    3.3 (16 reviews)

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    Thank you for rescuing me!
    Karen S.

    I adopted my 2 year old Shih Tzu Handel (Randall) from Animal Savers, from a listing on Pet Finders. I completed the on-line application and was contacted by Diane for a verbal interview. She asked me a series of questions confirming that I was ready and prepared to adopt a dog. Then we discussed in detail Randall's personality and how he would react to my senior cat. I was very impressed with the knowledge she had about this little rescue. We scheduled an appointment to meet Randall after he was neutered and able to be placed. I drove to a ranch house in the Sacramento area and experienced the property to be normal in comparison to any other private rescue facility that I have ever visited. When Diane met us she was walking the small dogs in an off leash group within the fenced in acreage. It was the cutest site as 6 small dogs completely circled her as they walked along. Randall was one of them. We spent a long time with her discussing the Shih Tzu's personality and getting to know him. We decided it was a perfect match and Randall is my wonderful, sweet dog. As for the adoption, there were no hidden fees as other reviewer's have stated and the price of Randall was posted on the website so it was not a surprise. I found the price to be comparable to other Shih Tzu's listed in private dog rescues. After having him I can truthfully say that Diane took the time to get to know Randall and post on PetFinder's personality traits that he continues to have. Had I taken the thrifty approach to adopt a pet I could have gone to a County funded shelter and picked out a dog with an unknown personality. I prefer to support private dog rescue organizations as they truly love dogs and have dedicated their live to saving unfortunate animals who deserve a happy home. I highly recommend Animal Savers and will contact Diane when the time comes to add another dog or cat to our household.

    My little Cruz

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    17 years ago

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    Ask the Community - AnimalSavers

    Review Highlights - AnimalSavers

    “We took our kitty to the vet and he checked out 100% healthy thanks to the love and care of Animal Savers.”

    Mentioned in 5 reviews

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    PETS Referral Center - Lobby

    PETS Referral Center

    (856 reviews)

    West Berkeley

    We've had to come here twice now. The first time, in 2023, our tiny kitten was diagnosed with…read morepanleukapenia. They were so kind, as we said goodbye to our tiny boy that we had bottle fed and raised from birth. The in house diagnostics are great. We didn't have to wait long at all for the test results. The 2nd time, we brought in our elderly girl. She was 16. When her vet turned us away when we came to tell them we were coming in (they told us "maybe tomorrow"), we headed here. She'd been sick a while, we knew it was coming. Of course, that didn't make it any easier. The staff here was absolutely wonderful. As soon as we walked in, they took us out of the lobby so we wouldn't have to sit with all the happy/healthy animals. They didn't question us, they saw her and told us we were making the right choice. They brought her a soft cat bed to lay in. They gave us all the time we needed to hold her and love her, until we were ready. No pressure. Then they allowed my 16 year old daughter to hold her beloved girl until she was gone. We were allowed more time with her. Then they gave us each a vile of her beautiful fur. We weren't rushed. We did everything on our terms/time. And our girl left this world surrounded in love. I would 100% recommend PETS Referral Center. I hope we never have to go back. But, we would of we had too.

    Let me start by saying that I've been going to Pets Referral center for over 20 years now and have…read morespent close to $30,000 in that amount of time at their Emergency center because they are 100% worth it and I have Never had a problem with any of the doctors that we've seen there. My issue is with Dr.Kim Shaffer in Oncology at their specialty building. I was referred by my cat's doctor. As soon as she walked in the room I noticed that her demeanor seemed like she was irritated. Right off the bat She would barely let me get a word in trying to explain my Cat's complex situation before continually cutting me off. She even scolded me saying I needed to stop living in the past while I was trying to explain a timeline of how my cat's health had progressed to where we're at now. When I would ask about things to try and help my cat I was met with such hostility. I asked about cancer medication, she said none of them work. She told me there was nothing that could be done even though we don't have a definitive diagnosis that this is Cancer. I asked about palliative care as my cat's vet suggested she should be on reassuring me that Dr Shaffer would surely do that for us even sending over notes to Dr.Shaffer reiterating that. Well Dr Shaffer said she wasn't going to do any of that but would maybe only give her pain meds for me to take home to give by mouth when I told her it was hard to give by mouth since that's where the tumor is she acted like it wasn't her problem. I asked if she could give her an injection for pain instead which she's had in the past and she said No that wouldn't work, and that I should probably then euthanize my cat. I said she's still running around playing and eating and she snapped at me and said she's not eating! She's lost weight so she's not eating, insinuating that I'm lying to her. Everytime I turned around I was met with resistance in such a disrespectful manner and tone so I finally said to her why are you speaking to me so rudely i'm just just trying to help my cat by asking questions and why do you have such a lack of bedside manner towards me right now? I told her I was shocked by her behavior. what had I done to her to make her have this attitude towards me the minute she walked in the room and she said you just don't want to accept what I have to say which was not the case at all, I know that we're in a dire situation. It was her lack of Empathy and unwillingness to even give an inch to help my pet in any capacity while also being combative towards me, that was the problem. As a last effort I asked if we could at least run some bloodwork while we're there so I could get an idea of what my cats numbers looked like so I could make more informed decisions and she again said No! Bloodwork won't show anything. At that point I was so frustrated and I said this has been a complete waste of time and your refusal to help us with anything is unbelievable to me and then she said we're done here and I said yes we are and I said why would you waste our time if you're not even willing to do the bare minimum to help us navigate this. She then said I'm not going to take this verbal abuse and told me to leave the building! I've never been kicked out of anywhere in my 55 years on this earth. I said I'm just trying to be an advocate for my cat and I'm trying to understand why I'm being met with such hostility every step of the way and she then said I'm not giving your cat any pain medication now you'll have to go find it somewhere else. I mean, that is so INHUMANE to take it out on a helpless animal who's been waiting for this appointment for so long and not to mention UNETHICAL!!!! if you knew you weren't going to help us at all with even palliative care, then why would you even have us come in? She had all of our records weeks ahead of time to call us and let us know that. I had to sedate my cat and withhold food for 10 hours for nothing. I am still in shock over all of this as I'm sitting here watching my cat in pain. I've never had a doctor treat me like this and then act as if I'm the problem. I guess expressing discontent about the way someone is treating you constitutes as verbal abuse to her? So now my cat is still suffering and we have to try and find another Oncologist which is going to take so long. I'm just so disheartened. I've seen another oncologist here two years ago for one of our other cats that was given two months to live, and that Doctor was so helpful at making him as comfortable as possible giving us pain meds, anti-inflammatories, appetite stimulants, steroids, breathing treatments you name it and my cat actually lived another six months! That kind of caring made all the difference in the world. Unfortunately that doctor no longer works here. To treat someone the way this Doctor has treated me and to withhold treatment from my cat when we're at our lowest point right now with trying to navigate this difficult time is incomprehensible and completely Unacceptable.

    Cause & Effect Dog Training - Kathy and Benji after one of our sessions

    Cause & Effect Dog Training

    (145 reviews)

    West Berkeley

    Kathy is a phenomenal at training people and their dogs. She's helped us with in-home training,…read moreoff-leash practice, and everything that's come up in between. She also hosts monthly classes that are free for clients who work with her regularly and has put in lots of additional time inviting dogs (and their people) to tag along on pack walks. It's clear that she does this work because it's her passion and she cares about dogs being happy and well cared for. "Balanced" dog training includes tons of treats, lots of play, and the safety needed to make sure no one gets hurt. We weren't sure what to expect from training with Kathy, but it's been a wonderful balance of true fun, silliness, joy, and clear and firm boundaries. We're so grateful to have her in our lives.

    I cannot recommend Kathy at Cause and Effect Dog Training enough! When we first reached out, our…read moreSpringer Spaniel, Checkers, was fearful, anxious, and often growled at my spouse and sometimes even at our kids. We had already tried multiple trainers, different techniques, and even followed our vet's suggestion to try antidepressants--but nothing was helping (in fact, the medication only made things worse). The moment I spoke to Kathy on the phone, I felt confident she truly understood the problem and could guide us in the right direction. And she absolutely has. Over the past year, Checkers has made tremendous progress thanks to Kathy's knowledge, patience, and the clear guidance she gave us. We followed her suggestions carefully--even switching vets based on her recommendation--and the results have been life-changing. Earlier this year, we had to travel out of the country and trusted Kathy to board Checkers. During that time, he developed a beautiful bond with her partner Dan. This was nothing short of amazing, as Checkers has always been fearful of men. Watching their relationship grow has been such a gift. With Kathy's help (and the influence of her own two balanced dogs), Checkers has learned how to be a dog--something I once thought might never happen. He now participates in pack walks and can even run off-leash in the fields, something I couldn't have imagined a year ago. If you're struggling with your dog's behavior and feel like nothing is working, do yourself and your dog a favor and call Kathy. She and Dan have changed our lives, and I am endlessly grateful for the care and dedication they've shown to Checkers and to us.

    East Bay Vivarium - Baby bearded dragon

    East Bay Vivarium

    (637 reviews)

    West Berkeley

    We were looking to add a new member to the family with a bearded dragon. Instead of going to a…read morechain pet store, we decided to come out to East Bay Vivarium because we have trust in their sourcing and care methods. The staff workers were very knowledgeable and gave us the entire download of how to properly care for our new pet. Even though I've been a bearded dragon owner before, I learned so many new things that I didn't know before. We wanted to make sure we were choosing the right animal for our needs and the staff was very patient in taking out all the different animals we were interested in meeting before we made our final choice. Our new family member has now been with us for a couple of weeks and seems to be thriving. We are very happy in our decision to purchase from this business.

    I walked out of here upset. Reptiles and small animals are kept in enclosures barely bigger than…read moretheir own bodies -- snakes that can't stretch out, lizards with nowhere to climb or hide, rabbits and rodents with no room to do anything but sit. These aren't display objects. They're animals with needs, and those needs are being ignored for the sake of fitting more inventory on a shelf. If you're thinking about bringing one of these animals home, please don't buy -- adopt. There are reptile rescues, small-animal rescues, and shelters across the area overflowing with snakes, bearded dragons, turtles, rabbits, and rats who already need homes, and they'll come with honest information about care and lifespan instead of a sales pitch. Buying from a store like this doesn't save the animal in the tank. It just tells them to order another one.

    Cutie Pawz

    Cutie Pawz

    (27 reviews)

    North Oakland

    We recently moved back to the Bay Area and were really concerned about finding a responsible, safe…read morespace for our good boy to stay when we go out of town. We came across Cutie Paws online. Their reviews were good and they are close to us, so we booked a four night stay for the July 4th holiday weekend. Drop-off went great ...but I was still a bit worried since it was his first time there. My concerns were all swiftly put to rest. Wendy and Mantin took amazing care of our pup, sent photos and videos (their place is very cute and charming with a lovely backyard). We just picked him up and he is very happy and well cared for. I am so glad I found them and would recommend without hesitation.

    I can't say enough good things about this boarding experience. My dog, Lola, can be a little…read moresensitive with new environments, but they treated her like she was part of their own family. From the moment I dropped her off, I felt completely at ease. They were attentive, communicative, and genuinely invested in her comfort and well-being. I received regular updates, photos, and notes about how she was settling in, which meant the world to me. It's clear they understand dogs on an individual level -- their personalities, quirks, and routines. When I picked Lola up, she was relaxed, happy, and clearly well cared for. No stress, no overwhelm -- just a tired pup who had a great time. The facility was clean, safe, and thoughtfully run, and I appreciated how organized and responsive the staff were. I absolutely recommend this place to anyone who wants their dog cared for with kindness, consistency, and real attention to detail. Lola will definitely be coming back!

    AnimalSavers - petservices - Updated September 2026

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