The sad truth is Carter animal hospital let our dog monkey suffer. We called for three days with no response. Monkey was their patient and they didn't care. We found a vet that came to are home and had compassion for monkey and stoped the suffering. Are home and our hearts are empty. There's no excuse for their behavior. read more

I had a wonderful experience there with my little chihuahua. He was having a eye problem and they saw him right away. He is 17 and has cataracts. They did a examination and prescribed medication. And referred me to a specialist. I was very grateful for their professionalism. The whole team was wonderful. I would highly recommend them read more

We found a baby bird/possibly a baby hawk, dehydrated and near death, in the midst of being attacked by crows at fantasy springs casino. We arrived less than 10 minutes before closing on a Saturday afternoon. Michael, an employee came out and after talking to us, went straight to the Vet Doctor. After calling the Coachella valley bird shelter, Michael made it his responsibility to take the baby hawk directly to the shelter. We are so grateful, and never leave reviews. How this business treated us late notice was nothing but graceful. Thank you so much and god bless ! read more

The first time I brought my rat terrier chihuahua mix in for a nail trimming she was so stressed she crapped on one of the staff. They handed me my dog "Marie" to me and before driving off I looked at her nails, they were maybe half done, and there was her own feces on 25 % of her body! They never cleaned her up! That was in 2013 at the thousand palms location. It's 2023, and Marie has ALL the symptoms of kennel cough, I told the intake nurse this, and what I had been doing for her for 4 weeks to fight it off. Marie was still coughing and had labored breathing but no nasal discharge, watering eyes, I told her she was eating but a bit less. All of this I thought was for the doctor. I received a call after paying for an affordable check-up the vet said she didn't like the sound in one of her lungs and gave me 2 options. I could have her go to the ER for blood work and xrays to learn more about her illness for around $750.00 that I couldn't afford or they could put her down! When I started asking about what I had done to help her at home, and my belief that it was kennel cough, she had no idea what I was talking about!? "she's eating? and you've been giving her honey?" I had to literally beg to get any prescription for antibiotics and you could tell in her voice and words that I was in denial about her condition when she only did a routine check up! The staff has been very kind, and the vet has returned a call when I was asking what I could do from home, but how she made me feel, was hopeless without me spending money she knows I don't have because I am living on $1540.00 a month disability payments. It seems like this company and many other vetranarians are in the business of saving the lives of well off ONLY animals! It's criminal and sad. I am though grateful for the senior program that I was approved for after a week of waiting. This program doesn't pay all of the vet bills, but they payed half oof the $80.00 for the check up read more

My girls are insured but I still bring them to Animal Samaritans because their in house veterinarian is outstanding! 1) My bulldog was spayed here and her bruising was so minimal she was running around within a day or two. Took one of my other dogs to a vet elsewhere and she was in a terrible state, bruises were almost black all over her abdomen. 2) Our almost 15 year old girl, was in so much pain with arthritis that the time had come to let her pass peacefully. 3 weeks prior, the veterinarian advised us that our Lulu was coming close to the end so 'take her home and bring her back when you are ready'. Three weeks later, the weekend passed and I knew Monday was going to be the day. I did not have to make an appointment due to the sensitivity of the situation, and the whole experience was so comforting. No 'cold table' experience but they put a comforter on the floor and I was able to sit with Lulu for 'as long as I want'. The veterinarian and assistants would come in the room every so often to check on us, I did not feel rushed and they were so compassionate, even after they administered the medication and Lulu passed, I was able to stay in the room to say my goodbyes until I was ready to leave. I took one of my other dogs to a vet elsewhere, as she had lymphoma, and the whole experience still haunts me 5 years later. 100% recommend Animal Samaritans here in the valley! read more

We were here from out of town and our little dog got sick. Called these wonderful people and they got us in the same day. Every single person who works at this clinic is beyond nice and thoughtful. So thankful for all of you from the gal who checked us in to the assistant who explained everything to us to the caring and loving doctor who was not only kind to us but to our very sick little dog. Such a great experience! Thank you so much! read more

I bring my dogs here for wellness checkups and all their vaccinations. The entire staff are very friendly and professional. The office is always very clean & they are very fast & efficient when it comes to the walk-ins who are there for vaccinations. They go above and beyond to give the best care to my dogs. Most dogs get nervous and scared when entering a vet clinic but my dogs are happy & relaxed when coming here. They are affordable and will not price gauge you they will provide you with the best services possible and I can walk out of there knowing that I wasn't getting charged for unnecessary services. I highly recommend the indio Clinic. read more

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Staff was amazing! And this was no small feat! I took 5 animals (yes at the same time) for their vaccinations. Very friendly - great with my pack and extremely reasonable prices! Mega kudos!!! read more

Animal Samaritans Veterinary Clinic Indio - Happy dogs! - Veterinarians Near Me - Indio, California

my dog's name is baby she was a stray on the streets and we took her in we didn't want to take her to a vet because you were scared that someone would try to basically tried to take the dog but when we took her to animal Samaritans everyone was so sweet to the dog their prices are very very low so we were not even worried about it and now the dog is officially ours we got to adopt it and she is the the sunshine ray that's in our life read more

Our Cavalier King Charles was in grave danger. With no appointment I walked in this morning asking for help with my little girl. She was having a hard time breathing. I explained to the receptionist my problem. My little girl was immediately brought back to have Dr. Gilabert check her. After a very caring and trying solution it was best for our little girl to be at rest. I could not say enough about the care, compassion, and time given to me and my little girl. Thank you to the staff of people at Animal Samaritans. A Special Thank You To Dr. Catherine Gilabert.. read more

Routine care during Covid...I'm impressed with my veterinary office's response to handle issues with 'routine' care matters. Seriously impressed! Ah, my - dear older rescue dog that requires nail trims - as do all dogs. Two strong, skilled people are needed because my dog (who came to me as an older dog) is super resistant to the idea of nail care. HELP!!! A virtual appointment won't get it done. It was very hard to get an appointment early on - last March - the vet's office in Indio was closed initially - reopened with protocols after a few weeks. Safety first - for them and us. Thank you! At first setting up an appointment was a bit frustrating - tic tock, tick tock, nails growing... took a bit of time to get an appointment-call back. Of course I know my dog won't die if his nails are too long - but reasonable nail length matters - long nails can be painful and crippling - important. (Indio) The Animal Samaritans office has got it down now - I mean got it down - slick, timely and safe. They are the difficult doggy nail trim Gods - and my appreciation for them is enough to make me cry out of pure gratitude for what they can do that I cannot. The cost is minimal, the time it takes to get the trim done - quick. My doggy - well taken care of. Simple - Animal Samaritan's Vets & Staff at Indio's location are my dog's friend. THANK YOU! read more

I received an email from Animal Samaritans letting me know my two cats were due for their annual vaccinations. I was directed to their scheduling page where I scheduled appointments for my two cats. I adopted both of my cats over 10 years ago from their Thousand Palms location and have taken both of them to their vet clinic for annual vaccinations since. Last year I tried repeatedly to schedule vaccination appointments but was unable due to the Covid shut down of their clinics for non- emergency appointments. Back to this year, I arrived outside the Indio location and parked in one of the six spots where you are directed to call the office. I was told that since my cats had not been seen for over a year I would need to schedule a wellness exam prior to scheduling an additional appointment for vaccinations. In doing so, i would also be charged an additional fee of $28 each cat for re-scheduling the vaccination appointment. Look, I can can appreciate that all businesses took a beating last year during Covid closures but imposing ridiculous extra fees and appointment requirements on the backs of your customers in order to make up for your 2020 losses is just bad business practices. Animal Samaritans has lost my business. I'm also having my living trust updated to remove them as one of my beneficiaries. I will find a worthy animal cause to leave my money to. read more

Our dog really needed dental cleaning, but the estimate we got from our vet was prohibitive. In the meantime I had been told about Animal Samaritans and brought our dog there for her annual checkup, vaccines and allergy consult. We loved the vet, Dr B, and the techs and office staff! Dr B explained the different options for the dental work and we made that appointment. I'm so glad we did. Our dog needed extensive work and an extraction. Even with all that the cost was about a third of what our old vet clinic had quoted. I can't tell you how well our beloved pet was taken care of, the phone calls we got after to make sure she was doing ok. I won't take her anywhere else from now on! read more

If all you need are vaccinations, microchip, or spay/neuter service, these people are fine. If your pet gets sick and needs to see a vet, this may not be the place for you. They absolutely do not return phone calls, so if you need to speak to someone, you need to visit them in person. Out cat has asthma and needs medicine; but it is impossible to talk to someone on the phone, even after I spent $325 for blood work and x-rays. I just picked up the medical records for our 6 cats, and will be using another vet. read more

Lupe, was extremely helpful and informative when scheduling an appointment. She was understanding and professional with our specific situation. Thank you for your help, truly made my scheduling experience effortless. read more

This Vet is awesome, amazing customer service, fantastically compassionate and knowledgeable. My Rottie boy got the best care there twice, the first time he was attacked by another dog so needed a clip and clean and a bunch of meds, it was very reasonably priced. The second time he needed a small growth removed under sedation. Both times he healed beautifully and it cost well under what they quoted. This clinic cares about its patients and is not looking to charge you an arm and a leg for a simple procedure. The employees are so compassionate and patient, they really take the time with you, it honestly warms my heart, I can tell how much they love animals and their jobs. That being said, as a dog owner of 4 beautiful dogs, I take my dogs health into my own hands by feeding raw and naturally rearing, it is the best possible health choice you can make for your carnivore friend, it's cheaper than high quality kibble and you will save thousands in vet bills, because your dogs will be extremely healthy without any allergies or behavioral problems, look into raw it's life changing your dog or cat will live much longer and you'll save yourself a lot of heartache by just having a healthy animal from the start. Please take your dogs health into your own hands, the vets can't do much for you if you have a sickly animal because of diet. Thank you Animal Samaritans, the Desert needs you all, and you are greatly appreciated read more

Animal Samaritans Veterinary Clinic Indio - Veterinarians Near Me - Indio, California

Animal Samaritans in Indio just opened in late August. I've typically taken my dog to the clinic in Thousand Palms but this location is way more convenient. I suppose with convenience you must sacrifice quality in this case. I took my Rottweiler to get his hips checked out. He has some sort of swivel hip action going on. It's not because he practices his sweet dance moves but more so that he has some hip issues going on. The visit was $52.00. This is what the vet broke my visit down to, "Well his heart and lungs are healthy. I can see that he does not have much muscle mass on his hind legs. You will need to go to a specialist, here is his phone number." I know my dog is healthy but I was expecting a little more of a thorough examination. I went to the front desk and asked if they could give me a discount on the $52.00 that I had paid since the vet pretty much just referred me to a specialist. They informed me that I would have to contact their office manager and could not reduce my fee at the time. As a valued customer I would have appreciated more attentiveness to my dogs hip issue and if they could not help me at this location and I paid $52.00 for a phone number at least meet me half way and give me a 50% discount on my office visit. read more

Wow. They opened an urgent care now. Open weekends too! Such great service. Short wait and priced much better than VCA

-Peanut has a pinched nerve in her neck. I have pain RX w muscle relaxant. No moving around all weekend and no playing or jumping w Daisy for 2 weeks. She was very good w the Vet. He was great! Even got onto the floor w her. Dr Caldwell thank you sir. read more

Animal Samaritans Veterinary Clinic Indio - Oh my aching neck!! - Veterinarians Near Me - Indio, California

I have only had shots and nail clipping done for my dog. Staff has always been courteous.

Friendly staff, the doctor wasn't rushed and answered all my questions. Reasonable pricing, plus save $5 on vaccines on Wednesday's. Will be back! read more

I brought my dog in they did oral surgery and my dog continued to get worse when I called to get another appointment for him they were so rude I took him to another vet who informed me that whoever did the surgery just basically took my money but did not fix the problem. I will never bring any animal to this vet read more

I go to this clinic cause it's closest to me. I've been there numerous times and every single staff member is completely rude. To do anything, prescription, a check up, vaccinations everything is such a hassle. No one ever answers the phone whenever I call just to get a refill for my dogs prescription, neither the pharmacy or just the phone in the front but while I'm there in person they always seem to pick up the phone before helping me or anyone else inside the clinic. Their hours are never accurate wherever they are posted, I go at 12 PM one day and then the whole clinic is closed for lunch, then I go at 1 PM another day and the whole clinic is closed till 2 PM for a meeting. Absolutely ridiculous. read more

We have a new addition to our family. A 12 week old Maltese. Heard mixed reviews on this place...we went on walk in Wednesday where some vaccines are discounted. I called ahead to see if we could make an appt (prior to knowing about "walk-in Wednesday")....they did warn me that it is often busy and expect a wait. Which was nicer to know in advance. I did wait about an hour. But it was clean, lots of puppies (right after Christmas which was fun to see the different puppies). All in all it was just fine and very fair price. read more

Great clinic for basic things like shots and microchips. However, the Vet care here is appalling. I had my dog in on Monday because she was projectile vomiting. Vet instructed me to buy a puzzle bowl without even taking her temperature or checking her abdomen in any way. The next day the vomiting became so bad that I called back left a message and the call was never returned. Tuesday dog was taken in for emergency surgery to remove a blockage. By far the worst vet care I have ever received. read more

We had an appt for our 92 lb American Bulldog today at 9:20. As we signed in, the receptionist said are you here for the 9:20 appt. Yes. She said you are late, we can not see you. It was 9:28. She said that's why we tell you to come in early. What, am I supposed to be there at 9:00 so I can sit for 30 minutes? No one said to arrive early when I scheduled. Very rude and unprofessional. read more

I just want to thank Anna, Rae-Lynn, and Dr Kevin for taking such great care of my cat today! Such an amazing clinic( I take all of my pets here!)" They are patient and compassionate, true professionals! ( I highly recommend bringing your pets here!) Lisa T. read more

Very friendly staff and outstanding Vets. Dr.Kevin is awesome. When you walk in you are greeted with a smile. Marie is incredible. Always a smile on her face. She greets you as well as your pet. When she gives vaccines she always jokes with us and we leave there smiling. I recommend this facility to everyone. read more

Animal Samaritans is an excellent alternative to the conventional vets. They are reasonably priced and show great care in all of the treatment my dogs have received their. read more

Staff was very polite and they had my dog in and out very fast. They went over everything that needed done and all the cost very well. I will definitely go back again. read more

If your dog needs basic vet 101 needs, this place will suffice. You need shots, blah blah It's like going to your healthcare provider & dealing with vets have limited knowledge. Took my dog there, he was seen & prescribed meds. Ended up coming back 2 weeks later with same issues but worse & dealt with another vet who had no idea I was there just 2 weeks before. No charts, no patient history. My dog had X-rays & blood work, I have to reach out to get results bc nobody called me as I was told they would. When you call you get a machine & no call backs. I have to physically go inside to get answers. The vets don't think outside the box, or the state- they used the word cancer numerous times when looking at his X-ray for something that could be "valley fever" that has settled In the lungs. I left the vet in tears without any answers & the same weak antibiotics they gave me from the first visit that didn't work. They gladly took my payment. Don't go here, you will be disappointed. read more

I've brought my dog here for the past two years. Everyones always been friendly and welcoming. However that means very little when it takes me all day to make a vet appointment. Literally made my first call at 9:10 am and wasn't able to make my appointment till 3:30. Twice I have struggled to make a vet appointment here. When you call it says that voicemail is unavailable, goodbye and the call disconnects. It takes a few tries to gain access to their voicemail. You never speak to anyone and you have to wait to be called back. That is frustrating when I work all day and do not have access to my phone for a call back. Of course they called back and left a voicemail. I tried returning their call and again...had to try a few times to get leave a voicemail. It's frustrating! After leaving three voicemails today the woman returning my call had the nerve to complain that she couldn't hear my phone number correctly and had to look me up in the system. So I complained that it had been my 14th call to them and she could have heard me on my other two voicemails. Her sass made my decision easy. I'll be looking for a new vet in the valley..one that respects its clients enough take their important phone calls. Sure, they're cheap, but you get what you pay for. read more

Having to send my 18 yr old Kitty to Heaven due to kidney failure, this location and staff were outstanding. From the moment I walked in the door til I left teary, we both were treated with dignity and caring. There was even a small baby blanket to place Kitty on and she was wrapped in at the end. I was explained what the procedure would be and what to expect. They reassured me of my decision. I was given as much time with Kitty b/4 and after the procedure and when I was ready to leave they escorted me with kind words. In my fog, I didn't get the female Vet or the Assistants names but my experience was perfect under the circumstances. Thank you Animal Samaritans Indio CA read more

I was in there this morning for pet vaccinations staff was very friendly and I didn't have to wait very long, it was very clean too.

My experince with the staff has been very pleasant. However, today I learned a lesson and hope others will heed the experience I had today. Please...before you take your pet in for any kind of procedure such as lab work, dental work or anything else, get a quote from the staff or the doctor. Because no one told me the charge for blood level would be $255.00, plus the office visit of $55.00, not the $68.00 I paid for a blood panel last month, plus the $55.00 office visit. This was after my dog had the blood drawn today. They were sorry for the lack of communication and I hope, after talking to the staff member, their policy will change. I was somewhat upset that my dog had to have blood drawn, that turned out to be not necessary as I couldn't afford the extra costs, and the time wasted by both me and the office staff. However, I will continue to go to the Indio Clinic as I like the staff and doctor. BTW, they did refund my charge of $55.00 for the office visit today. read more

I took my dog to this "animal Samaritans" because he was very sick , he wouldn't eat or drink water for days so I got worried and braught him here. Seemed like a nice place at first , didn't think they would end up trying to kill my dog! They ran parvo tests and came back 10 minutes later saying that he had parvo, (they charged me one hundred dollars for the test by the way) they came back with the test results and immediately gave me the option of buying antibiotics for over five hundred bucks or putting my dog to sleep which would also cost. The doctor there told me that my dog had very little chance of survival , that it would be rare if he survived without the antibiotics. I told him I didn't have money for the antiobiotics so he told me to put him out because he was going to infect other dogs. All while my mom , my little sister and I were crying he was giving us these horrible options. My mom said it would be better to put him out so he would not suffer but I couldn't do that to my poor dog knowing we didn't have to end his life at only 8 months !! I ended up keeping him and he survived with charcoal pills and pedialyte . Point is don't take your animals here because they will only try to take money out of you !!! Screw this place read more