When our 14-year-old cat, Khloe, suddenly became lethargic and not herself, we were very concerned…read more Our regular veterinarian was unavailable until the next day, and given her age, we didn't feel comfortable waiting. Armstrong Animal Hospital was able to get us in within about three hours, which we truly appreciated. Because Khloe is a senior cat, the doctor recommended being thorough. They performed a full exam, bloodwork, X-rays, and a urinalysis to rule out anything serious. All of her results came back normal, which was incredibly reassuring. Dr. Sunamar Deol took the time to explain the results clearly and walk us through what they meant, rather than just listing numbers. Dr. Deol explained that they would treat the situation conservatively as an upset stomach and nausea, and prescribed exactly what Khloe needed without over-treating. We felt listened to, informed, and supported throughout the visit. Nothing felt rushed or dismissive, and the plan made sense based on her symptoms and test results. One week later, Khloe is completely back to her normal self -- eating and drinking well, sleeping with us again, and showing her full personality. We're very grateful for Dr. Deol's thoughtful care and Armstrong Animal Hospital's ability to step in quickly when we needed help. We would absolutely recommend them, especially for senior pets who need careful, attentive evaluation.

Restored My Trust After a Tough Situation - Thank You Armstrong Pet Hospital…read more I wanted to share my recent experience with Armstrong Pet Hospital. There was an incident following a procedure with my cat Rocket that left me feeling upset and worried. However, the way the team handled it afterward truly impressed me and restored my confidence in them. They called personally to apologize, took full responsibility without excuses, and provided a very generous credit on our account. When Rocket unfortunately pulled out some of his stitches and needed urgent aftercare (including sedation and staples), they took excellent care of him and didn't charge us at all for that visit. The doctor even came out, shook our hands, and sincerely expressed how sorry they were. It really meant a lot--their accountability, compassion, and professionalism turned a difficult situation around completely. I felt genuinely heard, and now I feel much better about continuing to bring Rocket here for his care. Things can go wrong in veterinary medicine, but it's how they're addressed that matters most. Armstrong Pet Hospital stepped up in every way, and I'm grateful for their integrity and kindness. Highly recommend them--they've earned my trust back! (5 stars)

Yes, I had the brochure for Pet Insurance sitting right there on my desk…read more Did I pull the trigger before my Labrador, Elvis, ran full-speed into a tree at the dog park? NO. I did not. So, walking into Waterhouse with my injured Service Animal, I was already carrying a healthy dose of guilt. (And yes, the Trupanion brochures were prominently placed in the waiting room--salt in the wound.) But what followed was exactly what you hope for in a moment like this. From the moment we arrived, the staff showed Elvis the kind of care and compassion that made me feel like we were in the best possible hands. They treated him not just as a patient, but as the vital companion and working dog he is. Every step of the way--from intake to exam to follow-up--I felt their concern was genuine and their skill unquestionable. So while I can't undo my lack of foresight, I can say this: if your dog is family, Waterhouse treats them that way.

Dr Page and staff are so kind and caring. They were able to provide me with same day appointments…read morefor my two senior Bengals who were not feeling themselves. Treated both my babies like family.

Our usual vet was booked out a week so I called a couple around town to see who could see our…read morelittle ASAP due to his ear hurting. They got us in same day, fairly quickly. He had foxtails in his ears and they were able to do some tests, sedate him and get them out. I am SOO THANKFUL for them helping us and our doggo. We have a check up this upcoming weekend, and I am just so thankful that they were able to help us when we really needed it.

Wonderful place. They are so sweet and have ALWAYS taken amazing care of my 5 cats and my new…read moreaddition Bella. Never been disappointed with any care we have received. Hands down the best Vet in town.

Highly recommend this vet clinic My dog had a freak accident…read moreand they came in with the best course of action to help him and didn't break the bank! Everywhere in town offer to just charge you $100 just for walking in the door this place is amazing and I'll definitely be going back here!

Clarissa customer service…read more I had an appointment today at 11:30 am I called at 10 am to cancel the appointment due to a conflict of time. I had to take my dad into his doctors appointment bc of his lab work, the doctor needed to see him right away. So I called and canceled ( guess I should of just been a no show) anyways Clarissa answered the phone and I told her I needed to cancel she told me the vets office prefers that we Cancel 24 hrs in advance! WELL smarty pants I didn't get a 24 in advance phone call from my dad's doctor office dummy! Anyways, I try to explain to her bout my last min situation. She literally cuts me off and says " have a good day" . I don't know how I hear about the vets being caring and genuine and u have a person on the phone that's rude & cuts you off instead of showing empathy. Thanks for showing me who you guys are the 1st time. I will not reach back out.

I can't say enough good things about River Park Pet Hospital and Dr. Nayyar…read more Our Frenchie Bentley recently went through a really scary situation, and from the very beginning Dr. Nayyar and the whole team were incredible. When things took a turn, they acted fast and even personally took Bentley to the ER without hesitation. That's something we will never forget. A special thank you to Kylie and Joseph you were so kind, patient, and supportive during such a stressful time for us. You didn't just care for Bentley, you really helped us through it too. Because of everything you and your team did Bentley is home with us now, recovering and back to being his happy, goofy self. We are so, so grateful. If you're looking for a vet that truly cares, this is the place. Thank you again for everything

My recent experience at this clinic was genuinely one of the most disturbing and unsettling…read moreveterinary visits I've ever had. I brought my dog in for what I understood would be a straightforward appointment. She went in calm, normal, and completely herself. When the staff brought her back to me, she was in a state I have not experienced with her before - extremely distressed, trembling, vocalizing, and visibly frightened. This behavior continued long after we left. What made the situation even more upsetting was the level of confusion, inconsistency, and lack of transparency when I tried to understand what had happened during the time she was taken to the back. The explanations I received did not match one another, and the documentation I later requested did not line up with what I had been told in person. I have never left a veterinary clinic with so little clarity and so many unanswered questions. The entire interaction made me feel uneasy and unsure of what actually occurred during her visit. Based on my experience, I cannot in good conscience recommend this clinic to anyone. I would strongly discourage pet owners from leaving their animals out of sight here or even scheduling an appointment in the first place. I would not return.

Everything. For something that is so heartbreaking, Dr. Gary…read moremakes it very peaceful. It has been a tough year and a half in our home. Our first experience was with Greta in July of 2023. 16.5 year old Greta was giving us the heads up that she was ready to go. Dr. Gary came in and Greta went peacefully across the rainbow bridge. Greta's brother Wesley, made it to 17.5 years. Ands just has his sister. He moved on peacefully with the help of Dr. Gary. Bella. Our big girl. Still jumping in the couch and chasing the rc car all the way up to a couple weeks ago. In just three days. She stopped eating and was giving us those eyes that we have seen to often non the last year. I am sure Wesley was calling her to walk with him along the mystical canal. Bella. Also just short of 17 years. Not the most touchy feely girl. She came and laid down on the bed where Dr. Gary and I were sitting. All three are together now.

1-29-25: My cat of 15 years passed at home…read more After about 6pm I was crying and still had her body in my arms. I called and they asked if I needed someone to come out and put her down. I said no, she already passed and I still had her body in my arms and was calling about cremation services and how much it would cost. The person on the other line went silent. I kept saying hello, hello for awhile, but realized they disconnected the call. We went to Cedar Veterinary instead and took her and paid for her cremation. Not a good way to handle a call after a person's pet has crossed the rainbow bridge.

Best cats. Fostered 4 kept them al. Great choice. They are all lovers. Can hardly find room in bed.read more

We took are small dog because she was having trouble peeing. We paid for an ultrasound and urine…read moretest and the determined she has a UTI and prescribed antibiotics and sent us in our merry way. Fast forward a week and she's crying and struggling to go to the bathroom. We thought constipation. After a whole night of pain we called VAC and they said they had no appointments for follow up, it wasn't the antibiotics and to go to urgent care. We ended up at a different vet who first thing palpated her bladder and felt a mass. Then took a simple xray which showed 3 large bladder stones, one of which was blocking her from going pee. I'm no Dr, but wouldn't the original ultrasound from VAC show this? Wasn't that the point of the ultrasound? Even the 2nd vet was baffled that they didn't detect 3 cheese ball sized bladder stones via ultrasound, which I hear provides more detailed information than an X-ray. Anyway, I find that surprisingly incompetent. And even if they couldn't provide the necessary treatment (surgery), I would assume they would have spotted something so obvious and offered a treatment plan. Maybe they didn't even do the ultrasound? But they certainly billed for it. Anyway, boo on you VAC. Don't go here, they messed up big time.

Jennie is awesome! She is always so welcoming and does an amazing job with our puppy Baxter's…read moregrooming.

So incredibly thankful for the groomers at Dogz 'n Catz. I…read morebrought two of my pooches in for nail trims and one of them has an absolute fit when his toes are touched or brought near clippers. He was an absolute maniac and the lovely employees here handled his insanity with grace. I was definitely embarrassed but his nails are perfection and I appreciate the patience and love they gave my boy. As well as the tips about getting him used to having his feet and toes touched. He doesn't warm up easy but he did with you all. Now he's passed out from being a psycho. Thank you so much!!

Took my dog here for an ear infection. Called in and she said she could set us up an appointment in…read more15 minutes, got over there and we filled out papers. Everything went smoothly with check in with a nice waiting room. She then took us to the back and weighed her. She was very sweet to make sure my dog is comfortable throughout the whole visit. Found out it was an ear infection. Gave us her medicine and a shot of cortisone at a reasonable price I was originally expecting to pay! She does seem to be shaking her head but not as bad or often as before. I do believe tomorrow she will be back to her playful self tomorrow since she wanted to play right when we got home .She is able to sleep more comfortably tonight and I will too thanks to this hospital. Quick and simple. Found a vet for my furry family.

Overall the experience with the staff and doctor were great. The other patron in the waiting room…read morewas not pleasant. Clearly there is a relationship here as she brings animals to be seen here. I admire what she does for the animals in shelters, but perhaps she should hold her tongue when it comes to her opinion on breeders as we are not all the same and good breeders take their dogs back, and do not leave them in shelters. Additionally, many amazing breeders out there also own rescues. Her narrow minded opinion is why I wouldn't use Alta anymore. I didn't go to be insulted by a customer that clearly has lumped everyone into a category; I went to get my animal treated.

Taking my pets here for a couple of years.. great staff & Drs. Reasonable pricing as well …read more.. Thank you .

Went to get an injection for my dog's itching but since the pills work pretty well I declined the…read moreshot as it was $224. Whatever. The problem was with the staff when I requested that they call in a refill for the pills that were prescribed on our prior visit. They wanted me to call the online pharmacy and inform them that his weight had changed a little. When the receptionist called me and asked me to call the pharmacy with the updated weight, I said, "no don't put me in the middle of this since you have to call anyway. She said ok. I got a call back from her a little later informing me that it was my responsibility to call the online pharmacy with his new weight. I could not believe what I was hearing so I indulged her lazy a and called the weight in to the pharmacy. I think the Dr. is very good as are the other employees I have encountered on other visits. This receptionist just gives the business a very bad name because she is so lazy. I would like to speak with Dr. Keller as this employee is bad. Because this medication is weight based, she would have had to give them his weight. I cannot think of a bigger waste of my time since she had to give them the weight anyway. I would think she needs some remedial training at least if not fired.