From the moment I called this facility I knew I found the right place. We had to bring our dog…read morewith us on our trip to Tennessee since our kennels were booked solid at home. Calling smoky mountain pet resort they were so friendly and informative. We ran into some issues coming down with the weather and the bad drivers. Calling the facility they were very understanding and helped us out. The outside of the facility was deceiving since it looked like a warehouse. inside was super clean and welcoming. This is a family owned and run operation. There are several generations running this kennel. Their love of dogs is very clear. Our dog enjoyed his stay and was pooped out on the way home which is always an indication for him that he enjoyed his time.

I went to Pigeon Forge after Christmas and needed a place for my dog to stay. The staff at Smoky…read moreMountain Pet Resort were more than accommodating in finding a space for my girl. When I dropped her off, the staff came out in the waiting room to meet her, and spend a few minutes making sure she was comfortable. They encouraged me to call and check on her as much as I wanted and said I could visit her during the day. I loved how open they were because some places are annoyed when you call to check on your animals. When I picked my girl up, she seemed healthy and happy. We'll definitely be back again if she needs a place to stay.

Literally cannot recommend this place enough…read more The owner, Svetlana, is as nice as us can be! The drop off hours are 7:30 AM to 6 PM. She spends so much time with the animals and even sits outside with them while they are having outdoor playtime. Each dog has their own kennel that they can go in and out and each dog has their own bed. There are two separated, play areas if you do not want your pet to play with other dogs. Definitely trustworthy, reliable, and a fantastic place to leave your pet went in the Smokies! HIGHLY RECOMMEND

Clean, well maintained facility in a beautiful setting. Our dog was well cared for while we stayed…read moreat a cabin nearby.

Bentley was looking great when we picked him up. A bag of treats and a report card was great!read more

We left our cat here during our honeymoon and it was great! They were one of the only places in the…read morearea that took cats from what I could find. We got caught in traffic and arrived later than expected but the staff was very understanding. When I texted them to check up, I got a quick response. The report card was very cute and a great way to see how he did during his stay!

everything, new vets, why would you charge someone a visit if the vet never looked at your pet2 and…read morethe 1 pet just listened to his heart and quick look at gums that's it and charge for a full check up, also forget to tell someone that your dogs nails need to be cut ....30 wait the oh vet said I forgot oh and don't forget 3 pm appointment and you sit for an hour an a half 1with not that many people there.

I rate this place 1 star because I can't possibly rate it any lower…read more I'll start with the fact that the long wait hours are ridiculous. You don't get in for the upwards of an hour or longer after your appointment time! The clientele is through the roof. They shouldn't be taking anymore people realistically, but they do. Now let me tell you my story and why I believe that not a soul should go here. It started with my rabbit, merryweather, whom's eye suddenly became enlarged out of socket. Of course I freaked out called my usual vet, Sevier county animal, which may I add is the BEST. Unfortunately they were unable to access the situation as they don't deal with rabbits much. After recommending me to a special vet in Knoxville I quickly made an appointment that was 1 month out. I then called back and they recommend me to tri-county, the only vet near by that sees rabbits that would hopefully be able to see her faster. I took merryweather to tri-county and their vet, Dr. Biggs, diagnosed her with an abscess behind the eye and said that the eye was blind. We would then need to remove the eye to get to the abscess behind it. Which she reminds me is something that is very hard to get rid of and likely will always come back. $600 later... I take my rabbit home, eye removed and sutured up. Instantly I notice a hard bulge on the top of her head, where the eye socket is. I told myself it was likely just how her structure is shaped since I wasn't used to seeing her shaved there. (She's was a very hairy lions head). 1-2 weeks later we noticed the suture spot on her eye was leaking open. We go back, again. Come to find out that hard spot wasn't just her structure, it was abscess!! She then decided that we would need to go back in cut her back open and leave it open so that way we could properly clean the eye and cauterize the abscess to hopefully kill it off. My question is, why was that done in the first place. Knowing that the abscess was still there, she sewed the infection shut in her eye. Resulting in me coming back and spending another $100 for her to be put under and such. She quite literally charged me to for a 2 second demonstration of how to clean her eye. Which again should have been done the first time around. I came back for a check up she scheduled me for that I wasn't aware she'd be charging $50 for!!! No worries though I got a $24 statement in the mail from them I called to discuss about, Dr. Biggs was so kind to discount me half off for... her mistake. Our was it intentional? How did she not notice the infection she sutured up? Why did she sew it up, knowing it'd be something we'd need to clean and take care of? Why did she never prescribe any real long term antibiotics? $700+ later, my rabbit merryweather is dead. The infection killed her due to the time it was encapsulated in her eye as well as never being prescribed long term antibiotics. I unfortunately had another appointment for her with a separate vet we were never able to make it to. Due to the absolute negligence of her from Dr. Biggs. Just like many others. It seems she had a reoccurring reputation, how she's still open shocks me. Years now I've heard such nasty things about this woman and her malicious practices. Had she not been my quickest resort option for my rabbit I would have NEVER went there. She is a heartless woman who genuinely does not care about your pets and their well being. She rips on pet owners for every dollar they have. She truly is the animal herself, preying on innocent pet owners who want their pet to get better. Save your money and time and go somewhere else.

I have used many cat sitters over the years - kids from the neighborhood, private individuals, and…read moreother franchised pet care providers - but my experience with Waggy Tails the week of March 11th was by far the best. Camille is such a naturally compassionate person - I really enjoyed getting to know her and felt that she bonded with my two senior cats right away. They usually seem like they are starved for attention after I've been away, but this time when I walked in the cats looked up like, "oh, it's you." and then went back to what they were doing. Ultimate compliment!

I have been using Waggy Tails for 2.5 years. They have been extremely professional and easy to…read moreschedule. I have moved to different neighborhoods and so have experienced different dog walkers during my time with the company. The walkers are arranged by neighborhood rather than individual - so if you move you will most likely get a different walker. They have uniform shirts that they can wear during your dog walks. I have had only one issue with one of the walkers that I had assigned to me, which was resolved swiftly by management. All of the walkers are bonded & insured. They send text updates with updates during their visit. Cancellation policy is fair and you have the ability to tip your walker.

We have been bringing our dogs to Just Fer Paws for a very long time. We have peace of mind…read moreknowing our dogs are well cared for!

Called for pricing and this guy "John" was a total dick.. condescending and talking down like I'm…read moresome sort of idiot. Acted like it was a total imposition to answer the phone. Hard to want to leave your dog with someone who can't even be polite over the phone. Wonder if he's this mouthy face to face ;) Update: it's not asking for the weight that's rude, I told you the weight, it's you being a raging asshat like I've inconvenienced your day by inquiring as to a price. You responded with more attitude than a 16 year old pubescent child told to clean their room. Go ahead and downplay it here for everyone else, you and I both know damn well EXACTLY how you acted on the phone. Apparently this isn't the first time..and you still haven't figured it out..apparently Briley C had the same problem 6 years ago seeing her review ;)

My furbabies, Roxy and Bonnie love the Coop and so do I. We always leave our girls there when we…read moreare out of town for vacations or just overnight sometimes. Mandi is great with our dogs, she treats them like family!! We always get pictures and updates. I never have to worry about them being cared for, I know they're in good hands at the Goose's Coop!! They get special treatment....brushed and played with just like at home. I wouldn't consider leaving my babies anywhere else.

From the owner: We specialize in pet boarding, Daycare and full grooming services for dogs and cats! Our groomer is…read morea licensed vet tech with 18 years of grooming experience. We are licensed and insured.

Melinda and her husband are absolutely lovely people. I did a meet and greet with her and my dog…read moreappeared comfortable and was already playing with her pups, which is why I proceeded to work with her. I have dropped off my dog with her several times now and I think about the 4th visit or so, my dog knew where he was going and jumped out of the car and made a beeline to her front door, tongue out, tail wagging. He likes to cuddle with her which is an excellent sign because there are only two people he loves to cuddle with: my husband and my father in law. She will also send pic updates as able, which always brightens my day. She is so flexible and easy to work with. I trust her with my little one!

I agree with the other reviews. Melinda is a sweetheart, and she loves my dog. I would HIGHLY…read morerecommend her. It is a home sweet home for my dog Noah, and he has so much fun with the entire family. Cannot say enough good things about this daycare and overnight care.

"The crummier the outside, the sweeter the people are inside."…read moreThis proven scientific study is again proven true at Pawz. Mega funky exterior hides a group of exceptional "dog people ". My buddy had not had his nails clipped in years and he always freaked out when we tried. Nervously, I took him to Pawz ; 10 minutes later, the job was done with actually NO trauma, no reactions, and excellent attitude. Ok, it might not be a scientific study, but it sure is true here. They are reportedly moving closer to downtown and I'll be using them for boarding too!

Booked a pamper session, de shed, and blowout for my Husky and it was everything I hoped it would…read morebe his coat looks absolutely amazing and The women who took care of him was very friendly and sweet I can't wait to bring him back!!:) thank you so much!!!!