The staff is very friendly and, accommodating. I get the impression the owners are usually on site or, the ones to pick up the phone. Two of my dogs bordered with them and, seemed quite content. When we took them back for grooming, there were happy to go back. These are dogs that are usually not too keen on being boarded. The recently groomed all 3 of my dogs. My golden doodle is always in the lake or, pool. She stays dirty and, it is difficult to deal with her coat. Some groomers have just mindlessly shaved her down. Dog Haven gave her the perfect cut that is short enough to be manageable but, looks nice. They obviously put thought and, care into it. The owners were there when we picked the dogs up. They told me they have two doodles themselves. Most groomers in Florida want the dogs first thing in the morning and, they pretty much stay all day. This must be easier for their scheduling. Dog Haven wants the dogs in a specific window of time. This was not inconvenient for us, just different. The prices are excellent as well. read more