Great experience and service. Answered their phone. Called back when needed. Everyone there is a…read morewonderful dog friendly person. We had our mixed terrier Sammy groomed and bathed. Very fair price. We will be back. Thank you!

WILL NOT BE BACK. I just moved here and wasn't able to get real world recommendations so I relied…read moreon yelp to help me find a spot for my dog. I was told that my dog WOULD NOT be allowed in "group play" being that he is over 7 months and not neutered. I took him to the vet to get the vaccinations required to be at daycare. At first I was happy to hear that an accommodation could be made for my dog to interact with humans and get out for some potty breaks. I only needed 3 hours to take an exam. I brought in his breakfast and came back 3 hours later to get my dog. When I walked in his food was still out in the lobby.... The employee or owner (unsure) who greeted me asked who I was there to pick up. I told her my dog's name and she said "wow he hasn't been here very long. I haven't gotten a chance to meet him yet." I thought that was bizarre... then what was he doing? 2 days later I received his "report card" which included the photo I posted below. My dog was in fact in group play. Not only could he have gotten another dog pregnant... he came home with kennel cough. Another vet bill later he is okay.... But still. What on earth are they doing in there? How many other "accommodations" are they making that aren't kept?? Maybe another dog didn't need to get a bordetella vaccination and that's how mine came home with it? I don't know but a 30$ stay for 3 hours (including the price to just make an account) plus over $300 in vet bills later. I'm not happy and would never recommend this facility to someone. I truly hope no one came home with puppies because I know that is a lot more than $300. PSA if your dog stayed here on July 14, 2025 they may also have kennel cough or be pregnant.

From the moment I called this facility I knew I found the right place. We had to bring our dog…read morewith us on our trip to Tennessee since our kennels were booked solid at home. Calling smoky mountain pet resort they were so friendly and informative. We ran into some issues coming down with the weather and the bad drivers. Calling the facility they were very understanding and helped us out. The outside of the facility was deceiving since it looked like a warehouse. inside was super clean and welcoming. This is a family owned and run operation. There are several generations running this kennel. Their love of dogs is very clear. Our dog enjoyed his stay and was pooped out on the way home which is always an indication for him that he enjoyed his time.

They truly love animals and treat them all as if they are their own. They took amazing care of our…read morethree dogs. We appreciate the fact all three were able to share a kennel and had plenty of play time. Highly recommend.

Dylan, my four-legged son had an exciting experience at The Dog Stop. It was his first visit and he…read morewas super happy when he came out! He looks beautiful. Everything was done to order. These people are fantastic! 5+5 stars I give them a 10!

Very professional. Owner answered all our questions in care facility and care. We look forward to…read moretaking our little four legs there to have a play day to see how it goes.

This is the only place that I would take my fur babies…read more For day care or overnight stays. Lori and her staff take amazing care of all the pups That are lucky enough to stay here. My boys have been staying here for years and can't Wait to come again. They are completely worn out when they get home.

This is the second time we've taken our Zelda Jean to SDL, and both times have been nothing but…read moreamazing! We've done just doggy daycare before but this time decided to try boarding. I was a little worried to leave her because we've only ever had friends watch her overnight, but they told us she did amazing and even gave us a report card! We've definitely become fans of SDL and she can't wait to come back to play with the staff and other pups!

"The crummier the outside, the sweeter the people are inside."…read moreThis proven scientific study is again proven true at Pawz. Mega funky exterior hides a group of exceptional "dog people ". My buddy had not had his nails clipped in years and he always freaked out when we tried. Nervously, I took him to Pawz ; 10 minutes later, the job was done with actually NO trauma, no reactions, and excellent attitude. Ok, it might not be a scientific study, but it sure is true here. They are reportedly moving closer to downtown and I'll be using them for boarding too!

Booked a pamper session, de shed, and blowout for my Husky and it was everything I hoped it would…read morebe his coat looks absolutely amazing and The women who took care of him was very friendly and sweet I can't wait to bring him back!!:) thank you so much!!!!

I have reached out to this company four times via their website contact form, voicemail message and…read moretext and Facebook messenger. No one has gotten back to me regarding training for my puppy, which I expressed eagerness to begin training. Disappointed in this 4.9 starred company. I definitely do not recommend due to lack of concern for future customers interest in training for my puppy.

We enrolled our 8-month-old golden retriever, Watson, in training because she was an absolute wild…read morechild. Imagine our surprise when we arrived to pick her up and found her calmly sitting in place by herself in the dog park! I did a lot of research before choosing this program, and Jade came highly recommended. I spent an hour talking with him before signing her up, and he exceeded every expectation. I can't recommend him enough--he's incredible, and we couldn't be happier with our transformed dog!

This place went above & beyond for our family. No need to look anywhere else this is the place you…read morewant to come when it comes to boarding, training & grooming. I've done it all here & can say they are the best hands down. They LOVE what they do & it shows from the moment you walk in to the moment you walk out. I would HIGHLY recommend Ridgeside you won't be disappointed. More info for those that care: We found out our new puppy was going to be delivered while we were out of town & we had no one in town to help us. I was freaking out. I didn't know what to do and the people delivering our new puppy were not willing to accommodate a different time to deliver our puppy. I was in a bind and they agreed to help us. We were brand new to their business & planned to board and train her at Ridgeside so we asked if they could help us and they agreed to go VERY out of their way to help us (they had to take multiple calls to arrange so many different things they even had to wake up very early in the morning & agreed to have my puppy delivered to their own house to make it all work out for us. I couldn't believe it, I was in a bad spot and they really helped show up for me & my lil pup which they didn't have to do. On top of that because my puppy was still young and hadn't had all of her shots she wasn't able to be around the other dogs at their facility (which was a good sign to me because jt showed they really care about the health and safety of all the animals they board) so they arranged for one of their staff members (Erica, who was also amazing) to watch our puppy at her own home and train her. Erica sent pictures, videos and updates during the 2 week puppy training which was really nice as well. The owners & the staff have been nothing but amazing.

I waited several days to decide what to say. I had an extremely negative experience with this…read morecompany. They offered me service dog training, with the first step being the puppy class (1800.00), then my puppy could move on to learn service work (a total of 4500.00). I am disabled and was grateful they offered this service. After puppy training, I met with the trainer (Andy), who does not listen and will not let you speak. He talked over me multiple times, and also told me my puppy was only partially trained and I would do the rest at home. Oh, and he forgot to work on recall. These folks were hired because of my lack of time to train my dog. I was shocked. Andy took my payment and then finally, after an hour of listening to his ranting, where it seemed he did not breathe between sentences, he brought me my puppy who I hand been missing terribly, (they declined to let me visit), who was very clean, but mostly untrained. Then I was told she was not fit for service. Andy could not explain it other than to talk about 7 lanes on a highway? I then began a panic attack and he kept talking (I have panic disorder which he knew). I had mentioned I needed help with being alerted to low blood sugar. He said it was nearly impossible and he would have to collect vials of blood from me multiple times a day. I asked how the other dogs were trained for diabetics. He did not know. I looked it up when I got home and learned Andy knew nothing about the subject. Saliva is what is used by service dog trainers. I believe he declined to train my dog because he does not know how. During the course of this fiasco, Andy mentioned how dirty and matted she was when they gave her a bath. He told me she arrived that way, which is untrue. She had been washed and brushed prior to drop off. I believe she got that way in their care (or lack of care). If you use this company to train your dog, I recommend recording ever interaction. The owner Mike, later denied me being told they would not train Sunday (my puppy) because of her young age. Lies come pouring out of their mouths. They scammed a disabled person. I am planning to take legal action. I sam certain they will make a reply too this and lie more. Feel free to look me up. I am a respectable local business owner.

Danielle is the dog whisperer. Her talent is amazing, and…read moreshe knows our pack so well. She has seen our pack grow, and they all love her. She had all 11 yesterday, they go every 3 months.

From the owner: Welcome to Shear Designs! I'm an all inclusive professional pet stylist here in East TN! I offer,…read morefull luxury one-on-one grooming for Dogs and cats! I offer a wide range of service’s including bath & Brush outs, teeth cleaning and color services along with much more! I look forward to meeting new clients and pampering your furry friends! Located inside of Ridgefield Animal Hospital On West AJ in Morristown