Great customer service, fresh produce and reasonably priced every day items. Definitely will shop…read morehere again

This is the second time this place has really disappointed me. The first time I had pointed out to…read morea person in the bakery section items were expired, I handed them to her, I then made a loop around the store and as I headed to cash watched her put the items back. Today I wanted to buy plants from their outdoor items as I could not make it to the nursery, they were bone dry. If plants sneezed they would have created a dust storm, I told the lady at customer service and she replied by shrugging her shoulders and leaving. This is why customers pay so much at sobeys because the employees don't care about the customer. Wake up management you tick customers off and soon you won't have any....

Nice store; the ambiance is classy. More expensive than other stores. Nothing special offered in…read moreterms of food products. I do not plan on ever visiting this one again.

Always delicious food in the deli take out or for a healthy delicious lunch you can eat in. Good…read moreprices , fresh prepared and lots of variety.

We wanted a non-chain cafe with some yummy coffee and this was it! Service with a smile and honest…read morefood details made it first-rate. They serve local roasted beans from Muskoka Roastery Coffee Company and I ordered a French press of hazelnut vanilla coffee which hit the spot. They had several grain-free (and gluten free) options for sweets and I ordered a delicious brownie which was perfectly vanilla-heavy and fudge-like and not too sugary. All freshly baked too! Hubs ordered a butter tart which was generous and flaky while my toddler enjoyed a trail mix style cookie. She certainly enjoyed it and I hope you will too! There is a small market-style grocery attached which has very fresh produce.

Super cute little market in Washago…read more Seems to offer anything a cottager or local would need - prepared foods section at the back, small fresh produce area at the front, bakery at the side with amazing baked goods, and various other foodstuffs in between. Ended up grabbing a few bags of chips, along with other snack items. I also grabbed an incredible freshly baked croissant from the bakery next door, so good!! Could have spent a lot more time in here browsing/drooling but alas the lake (and my trunk full of booze!) were calling! Until next time!

Very discriminate towards staff woth disabilities. I need a way to speak to the manager but can't…read morecall the actual store. Calling teenagers stupid and retards is unacceptable. Being intimidating towards younger staff is unacceptable. This place has so many human rights violations. No PPE, no proper cleaning equipment. I see staff with rashes from using cleaning products.

Amazing service and amazing selection, they always make customers top priority amazingread more

I bought a bag of avocados. There were 5 in the bag. Only one was decent. So it cost me $6 for a…read moresingle sort of good avocado. What is Loblaws doing to maintain their quality??! It's there mushy apples snow their avocados. Time to change to a different grocery. This is the last straw.

Avoid shopping here, if you can!! NO customer appreciation,…read morerude employee, expired produce, often!!

Excellent store. Always fresh produce. The meat counters always have beautiful cuts of meat. The…read moreseafood counter has a huge selection. Can't help but visit the little sushi stand when there as well. We rarely shop for groceries anywhere else.

Bala Freshmart has the look and feel of a big chain grocery store, but has the distinction of…read moreactually being one-of-a-kind. It's an independent supermarket, the only one of its kind in Bala. When you need ketchup, Clamato, or paper towels, BF is it. Its only competition comes from Don's Bakery, The Cottage Butcher, and the produce stands around town. While BF is much smaller than chain supermarkets, its stock is quite comparable. They don't carry *as much* here, but the variety is there, and much of the produce comes from local farms or greater Ontario which means greater freshness and flavor. Also, they carry the generic Canadian brand "no name (sans nom)", in its distinct black-and-yellow packaging. And while this isn't unique to the Bala Freshmart, seeing the no name brand always tickles me. Prices can be high, and there's now a $0.05 plastic bag fee if you don't bring your own. But BF is the only grocery going in Bala, and rather than resting on those laurels, they've opted to step-up their game and provide excellent quality and service. Good on you, BF.

Small town grocery store with everything you need! More importantly service with a smile everyone…read morewas pleasant and helpful! Caleb overheard that we needed to get our groceries to a boat down the road and offered up his car to shuttle is there, such a nice gentleman !

Checking out the selection! They win with imported UK…read morefudge! Local honeys & BC jellies

Good supermarket, has fresh fruits, belongs to Sobeys so it has all the same brands.read more

Still a five-star joint and just getting better. This year the butcher's stock was even more…read moreamazing, and not just the meats. Don't tell anyone, but I fell off the veg wagon *hard core* during our stay in Bala this year. I couldn't resist, and I was soooo glad I didn't. This year's meaty samplings included whole, marinated chicken; beef kebabs; pork tenderloin; jumbo tiger shrimp; sea scallops; beef burgers; lamb sliders; and prime beef steaks. The quality of meat here is blow-your-mind amazing, and most of it is cut, filleted, or ground right before your eyes. You can pre-order rarer meats, too, like bison, duck, elk, and rabbit. Also available are a selection of amazingly delicious cheeses including real smoked cheddar and black truffled goat. As well as gourmet crackers, chips, dips, and spreads. Not to mention tidbits like addictive Milford Bay smoked trout, brie wheels, charcuterie, and homemade frozen cookie dough to take back to the cottage. Insane. Staff is wonderfully friendly, a local family who loves what they do -- we visited nearly every day for 9 days, and they always recognized us, chatted with us a few minutes, and thanked us profusely for our business (I think we're putting the youngest through uni). And they're still trolling the lakes on their adorable pontoon boat, delivering your orders or stopping by your dock if you flag them down to let you browse that day's selection. This place has to be, without a doubt, one of the best butcher shops and gourmets on the planet, let alone Bala.

This place is not inexpensive but you get what you pay for. This place is filled with premium…read moremeats, seafoods and cheeses. Premium comes at a price. But this is Muskoka cottage country and why not splurge. I have never bought a bad product here. The lamb, beef and fish has always been very fresh and very good. They have a great selection of frozen items as well. Also a place to get really good cheeses. A small selection but all of them top grade.

Guess who'll be visiting this new hot grocery more often? I came here two days in a row. The first…read moreday inbetween working to grab something quick to cook for lunch. The second for some family groceries. The variety of food is incredible, fresh, and well organized. The people working there are friendly and helpful. There is a wonderful space to sit inside and outdoors to drink coffee, eat, and hang. Best part? It's actually affordable. We bought groceries for the whole family for a week, fresh produce with some specialty foods, and it cost us less than an arm and a leg

This store is awesome usually. The flat chicken is so easy and healthy. Every thing is always…read morefresh. It is a great store and even the hot food is pretty good. Except the person making burgers was sweeping away and purposely not looking at me like I don't want to make a burger. So I ended up across the street in McDonald's. FYI this happened at 4-5 pm