This pharmacy is amazing! We've been using Stuart Ellis for over 13 years ever since we moved to…read moreCollingwood. Their service is fabulous, always answer our questions immediately (we have even called from Mexico during winter while we are away with questions and they are always helpful) and ALL the staff are amazing! They get to know you personally which is also nice. I spoke with Pauline this a.m. and she was wonderful. All are great there and they deliver my husband's meds every Wednesday which is also great!

Horrible customer service! Four people working pharmacy (one nice one clearly a trainee) plus one…read morewoman floating around. They were unable to put a prescription through OHIP claiming the recipient was in a nursing home (he is not) then claimed it was the government's fault they couldn't get it to work (it was not). They clearly did not know how to submit a simple prescription (this was two of the four working on it) and insisted the client pay in full. Had to give up and pay in full at which time was told, if they resolved it, they would issue a credit. Prescription was a simple cream. Took a very long time for employee #2 to verify this simple order (no counting, not much to do besides look at the box) but they spent a long time verifying. Printed order did not match prescription, they decided not to include specific client instructions and basically just said to 'apply'. Very very incompetent, but the best was yet to come. They later phoned saying they got it through (oh, so it wasn't the govt?!?) and if I wanted the refund, I would have to drive back and they could not do it on the phone. Drove back and got the rudest of them all, Krystal. She attempted to train the newer one, but unfortunately, Krystal had no idea how to do the refund, the floater came to help twice and as soon as she would walk away, Krystal would hit the wrong button and call her back. So told the floater she needed to do it and she complained there is a learning curve and I just need to be patient. So someone who has no clue how to do a refund is trying to train a new employee? Krystal also repeatedly said it was karma and had a very unprofessional and rude manner implying it was my fault overall. I agree with other reviewers that staff is very rude and unprofessional. I even called the owner to let him know about the issue, but no response so I have to assume service is not a priority. Lots of drugstores in Collingwood, and you might want to choose a different one. Any other one.

Awesome service and they go out of their way to help you…read more The store is very clean and accessible. The staff is very cordial and helpful. Brian is awesome! Thank you! Ruth

So slow. Visited the walk in and after 20+ minutes of waiting they said it wouldn't be ready for…read moreanother 30 minutes. It was a little busy but not crazy. They kept helping people walking in rather than me who was sitting there waiting in discomfort.

I took a chance and switched over to this pharmacy as its a shorter drive. The lack of…read moreincompetence is outstanding. 4 of the times I had prescriptions filled, 3 were wrong. Either they just filed a new prescription from my doctor instead of filling it. And when I went to pick it up and was told this, they didn't even fill it that day, I was told I had to wait in que and return the following day. And the girl was very rude. The male Pharmacist is very knowledgeable. The East Indian Pharmacist is not and isn't very friendly. When the printer was broken and couldn't print off my new med information, she told me that there was no side effects..... Google says otherwise. Needless to say, I returned to my old pharmacy.

The pharmacy has wonderful staff. They are friendly, knowledgable, and have a quick turnaround on…read moreprescriptions . When I needed Covid medication, they even called me to say it was ready. Dianna B.

Excellent customer service! Very friendly cosmetics and pharmacy. Helped me with everything that I…read moreneeded. They went above and beyond through helping me choose the best cologne for my needs and in terms of the pharmacy, they helped to explain my vitamins. Also, very good senior day discount. :)

I had a terrible experience! I called, and my friend called: they would not stay open 3 minutes…read morepast closing to give my friend Benadryl. My friend had a serious allergic reaction and her life was put in danger by this significant lack of flexibility.

It has a great pharmasisst he is a real nice guy knows is stuff. But the company it self needs to…read morelook at what they charge for the drug plan fee $5.99 that's crazy you can go across the street and only pay 1.99 think about it about 4 dollars more x 4 kids + mom and dad x twice a month that could be $384.00 a year just on dispening fees x how many in wasaga and area 16000.00 plus = $6,144,000.00 in fees. Go ahead blam the goverment. Merry Chrismas.

This is by far, the best pharmacy I have been too. I have lived in many places, so this comes as a…read morevery good compliment! Both pharmacists are very kind, reliable, helpful, and always willing to answer questions or concerns. The assistive staff are also very kind. They are all non-judgemental, and treat you with respect. I love going to this pharmacy. Thanks for being stress-free IDA wasaga beach!

A year and a half into COViD restrictions and this store still can't get it right? Over 20 people…read morein line with next to full carts and only 2 cash registers open. So much for buying got food from the deli - it will be stone cold before I make it through the line.

Forget Tims, this Zehrs makes the best donuts around. The jelly filled donuts are heavy from the…read moreamount of filling!