I have been dealing with this shop as a renter of their long arm machines and also a purchaser of a…read moremachine after that. I absolutely recommend them to others. They are very personable, friendly and helpful. They take the time to teach about how to fix problems I had and go out of their way to make sure my project is successful.

Very nice shop-- large selection of quilting cottons, and a smaller selection of flannels and some…read moreminky material that is good for baby blankets. They also offer a ton of classes and in-house quilting. Would be five stars, but their website is only okay. The hours posted on the website don't match what's on their Facebook page, as well as when I went to purchase something through the site it wouldn't take my gift card, even though there is still money on it. They're quick to respond on Facebook messenger, less so if it's via the info email on their website. Overall, a great quilt shop!

From the owner: Appleton's premier quilt shop specializing in high quality quilting fabrics, wools, classes and…read morelong arm quilting services! We are also your dealer for Grace Frame products.

Everything you need and more! And even stuff you didn't know you need. And the staff is always…read morefriendly very helpful

Excellent customer service and a shop filled with so much inspiration! Product selection was…read moreexpansive.

I had a great experience getting my vacuum repaired here!…read more I searched the Eureka website and found Kaukauna Vacuum listed as an authorized retailer and service provider for Eureka vacuums. When I called Kaukuna Vacuums, they told me that Heath handles all warranty repair issues and that I could reach him at the store after 1pm. Heath stays pretty busy running around to their different KK Vac & Sew locations in the area, but I finally reached him and he explained the warranty repair process. First, I called Eureka Customer Service Department (1-800-282-2886) and verified my warranty by reading the product number on the back of the vacuum. NOTE: Don't take your vacuum to an unauthorized repair shop as this will invalidate the warranty! Second, I explained the issue I was having with the roller brush and verified that it was not a belt issue (not covered) nor due to improper use. Third, the Customer Service Representative processed my request and emailed me the case number and warranty request. Fourth, I dropped off my vacuum along with my warranty request form and Heath took care of the rest. Easy Peasy! Heath was very friendly and helpful when I dropped off my vacuum and seemed quite knowledgeable about common vacuum issues. He knew exactly about the issue I was having with my roller brush and tried to fix it for me on the spot. Unfortunately, my vacuum was a bit more complicated and needed more troubleshooting. The good news is that when I went to pick up my vacuum I found a BRAND NEW vacuum waiting for me in the store!! Apparently, Heath talked with Eureka about the parts needed and they decided to issue a full vacuum replacement - WOOHOO! Whether you're coming here for a warranty issue or vacuum repair, you're in good hands and the staff are all very friendly and helpful.

I recently had the pleasure of stopping by KK Sew & Vac. I was looking for a replacement part for…read moremy machine. Dave immediately helped me so that I could finish my sewing project for the holidays. Thank you Dave and the team you guys did an amazing job. Your customer service was awesome. I can't wait to come back and purchase a new machine!

I took one machine in to be serviced just to check them out. I was so pleased with the service…read morethat I took two other of my machines . Service was quick. I received calls for questions I had asked. Parts were ordered to replace something I had lost. Great service. Will use KK again!

This is one of those businesses you don't really know about until you need their services! Their…read morecustomer service is fantastic, I have used them multiple times, once to get a "tune-up" of my 25+ year old Singer sewing machine, repair of a Dyson DC25 vacuum cleaner (8 years old) and again to replace a missing bobbin case to my sewing machine. Each time I was very pleased with their repair services, as well as their willingness to help fix my machines, which is something you don't find in today's throw-away society. They are a family owned business, and treat you as family. They also sell huge computerized sewing machines and vacuums, but don't be intimidated that they can't help you and your small machine out, they provide a great service at very reasonable prices. They are located in a small strip mall next to the Wine Cellar in West De Pere. I have referred multiple friends to their shop, and all have been pleased with their services.