Absolutely horrible. Please don't let this nut case put her hand in your hair. My hair broke up so badly with this lady. I started coming to her and the first few times were great, then I noticed like she kept declining. This heffa was leaving product in my hair and my hair broke up so badly. I just saw her this past Tuesday and she left hair dye in my hair. MF dye, it's bleach, I went back to her 2 days later and she was hesitant to wash it out. She eventually did and she still left more strict reside in my hair. Talking bout all hair has residue in it. No it f'n doesn't. You're not supposed to leave no kind of product in no one's hair ma'am. I reported her to the BBB and I'm reporting her to the board of cosmetology. I'm debating whether or not I want to sue her because if you see how my hair looks now. I despise this stupid broad so badly. If you can't do hair, leave ppl hair alone. She can probably braid, but to do ppls hair, she can't. I'm sure she's reading this. You don't leave any kind of product in ppl hair you bird brain witch. I'm beyond pissed. I hope you lose you business. Dirty disgusting lady. And she lies so much. I asked her if she used neutralizing shampoo to wash out the bleach, she said yes. She lied, she used regular shampoo. Who tf uses regular shampoo to wash out bleach out of someone's hair and still manages to leave product in the persons hair. You can't be this lazy in life. Give it up if it's not your passion. Stop playing in ppls hair. read more