A colleague of mine had a pair of boots that were not comfortable for her and wanted to give them…read moreto me--funny thing, I noticed the boots under her desk and thought they were cute. They fit except for the calf. My calves were too big. I googled to see if they could be stretched and then I looked for a cobbler that could do it and do it well. I came across JSR Shoe Repair and was impressed with the reviews. I decided to give them a try. Initially, Romy didn't think it could be done but after further inspection, said that he could do it. When I picked them up, both boots fit perfectly. He did an amazing job and thought that the price for the repair was fair. It's a given, if I have any other shoes that need to be repaired, I'm coming to JSR Shoe Repair. I highly recommend!

I needed my boots fixed ASAP and Romy was quick in responding to my quote request. I was able to…read morecatch him on a slow day, and amazingly he was able to fix my boots in about an hour. Friendly, honest service, high quality work. Will definitely come back to get my favorite shoes and any leather work fixed.

I am shocked to read the prior reviews of this establishment as I have been frequenting them for…read moremore than 20 years (earlier in a different location), as well as did my mother and my brother. Not only is Umpara the most gracious and exacting of proprietors, she will actually tell you in advance when a repair does not pay to be done because of shoe condition, etc. They are not looking to make money on a repair if the shoes themselves will not last. I have three daughters and a husband who are all very hard on their shoes. After the winter season, I deliver the girls' tall leather boots and other winter shoes, and they come back looking like new -- polished, with expertly applied fresh soles and heels. I have even gone to The Sole Heeler for repairs on shoes where the strap has been stretched out so as to be loose on my feet, and Umpara is incredibly crafty and was able to suggest cutting the strap down and repairing the shoe that way. The shop is a family business, and both Umpara's husband and brother work alongside her. They have stayed late for me to make a pick-up when weather conditions had me delayed in traffic, and they work hard to meet the deadline of when the shoe repairs are needed. They are terrific at repairing handbags, tote bags and and backpacks, as well! Their pricing is fair and more than equitable considering the expertise of their work. They are expert, as well, in stretching out a shoe in specific spots if they are uncomfortably tight, and in lowering heels. They have a large clientele, and everyone I have recommended them to has thanked me and praised the high quality of their work. I cannot even imagine these people speaking rudely, as they are tremendously kind, compassionate, and hard-working people doing their utmost to deliver top quality work. We live in a close-knit community where everyone knows the "best" places to frequent, and this business could not have lasted as long as it has if they did not deliver superior work at fair prices!

Way overpriced for shoddy work. The prices are not posted anywhere in the shop. They charge as much…read moreas they can.

BEST PLACE EVER - I LOVE SHOES - THEIR WORK IS QUALITY - ARTISTRY - took me a long time to find a…read moreshoe repair store - during COVID - I am so happy - I found this place - they are beyond wonderful to deal with and their work is superior. If I could give 10 stars I would - I 150% recommend them - they are simply wonderful!!!

First time I needed a shoe repair and had the best experience at Cobbler Express! My sneaker was…read morefixed in minutes and I was charged a very fair price. The owner replies very quickly by email and was very professional and kind. Highly recommend this location if you are in need of a repair!!!

The owner of this little shoe repair shop is a very skilled and personable proprietor who has the…read moreability and tools to repair shoes and bring them back to life. I have re-soled several of my beat-up shoes over the years and the gentleman who owns the shop always does a nice job. Highly recommended if you need repairs.

This shoe store is really amazing. The Owners, apparently a couple, are informative, patient,…read morehonest and helpful. I will buy all my shoes here.