Touching Hearts at Home staff had been a huge help to our family. The companion staff are willing,…read morecompassionate, experienced and very personable. My dad was resistant initially to having support in the home and now he would like to increase their hours. His mental status has improved due to their social skills and ability to meet him where he's at. The communication with us is excellent. I recommend them very highly.

From the owner: Touching Hearts at Home offers an array of home care services for seniors, people living with…read moremedical conditions or disabilities, those in transition from hospital to home, and anyone over the age of 18 who can benefit from the help of a professional Caregiver. We're always at the ready, so you're never on your own. Care can be provided for just a few hours per visit up to 24 hours, seven days a week. YES, this includes weekends and holidays. Whether you need our help just a few days a week or every day of the year, we provide consistent, companion-based care that inspires peace of mind. Call or schedule an online consultation today!

After 5 attempts to find a caregiver for my 90 year old grandfather we finally decided to try a…read moredifferent company. Senior Helpers has proven to be completely incompetent, unorganized, and unprofessional. We have not had a single aid show up on time. Many times they have left early as well. When we bring this up the management simply makes excuses. The management consistently assures us they have heard and recorded our needs and then sends people who are unable to fulfill them. The first time we suggested we would go to another company, Michelle called begging to give them one more chance. We obliged and they promptly sent over someone who was unable to complete our number one requirement. Do not waste your time with this "company". You are much better off searching on websites such as Care.com, a place for mom, etc. Senior Helpers will only waste your time and money.

From the owner: -companion care -Alzheimer’s and dementia: Senior Gems…read more-Parkinson’s Care Program -personal care -Transitional Care -Respite care -Surgery Assistant - End of life support Life profile assessment creates a customized care plan for each individual. We work with Seniors and their families to enjoy more healthy days, maintaining their safety and independence in the comfort of their own homes.

Yesterday I attended a business presentation at Seneca Towers. The presentation was organized by…read moreJessica and Anna who handle social activities and entertainment events at Seneca Towers. They also search for better ways for tenant care. The presentation was led by Ms. Marie Rodriguez, the president of "Happier at Home". It was an interesting event. Marie has been involved in the medical field for many years. She witnessed and experienced the personal care her mother received in her final days. This inspired her to create and form a company that could provide care for the elderly. And by this I mean, "care at home". Home is where the heart is, and by this presentation it was evident that "Happier at Home" goes out of their way to work with their clients.To provide care and help so they can stay within their own homes if having tough times.. In the presentation she went through many of her companies services, and there are many. They do a "free" in-home assessment, approx. 45 minutes. But 1 of many things stood out to me. She made it clear that they go out of their way to keep the same caregiver, medical aide, on the same job for the family, patient. She compares the patients life style, habits to one of her aides backgrounds and training. All of her aides go through a training and certification program. Complete with a background and drug test. Aides, care givers, are taught about fall prevention, senior fraud, prevention,cooking, safety and house keeping. In the home assessment Marie will discuss the basic problem of the patient in need. The health challenge,medication compliance, memory concerns, and transportation. The patients nutritional needs,being isolated, home cleaning and maintenance, medical alert buttons, special phones for the hard of hearing. They offer meal planning and preparation, transportation service, shopping for the patient, house keeping, doing laundry. They also have aides for companionship and mental stimulation. The list goes on! Throughout the presentation Marie answered several questions by tenants one on one. She handed out flyers with information about her companies services and what they offer and how she governs and guides their business. She sponsored a "welcome wagon" with beverages and snacks for tenants and continued to answer questions by tenants. I was pleased that I attended this presentation and impressed with Marie Rodriguez. I think that "Happier at Home" is a well organized business. I wouldn't hesitate to call them!

From the owner: Happier At Home Westside Rochester, New York provides home-based care services to help seniors…read moreremain independent in their own home or place of residence. We provide non-medical, in-home care assisting with errands, laundry and light housekeeping, medical appointments, attending social events, bathing set-up and monitoring, care advocacy, and medication management solutions.Giving compassion, respect, and independence is our purpose at Happier at Home. We thoughtfully match clients with our highly-trained staff that are available from one hour to 24 hours daily. We take great pride in our unique approach and commitment to continuity in care, aiming to keep the same caregiver for each visit. You and your loved ones deserve the sense of security that comes with a trusting relationship.Happier at Home provides care in private homes, apartments, independent & assisted living communities, hospitals, skilled nursing facilities, and rehabilitation centers.

I have worked at HCR for 11 years. It has been a wonderful organization in which to learn, grow,…read moreand to share in our success as a company (we are an employee owned ESOP). The reason for my review, is that HCR recently cared for my mother-in-law after a total knee replacement, and my grandmother-in-law, after she broke her hip. Experiencing first hand, the quality care HCR provides, makes me so proud. Our nurses and therapists were so caring, professional, and helpful. They really encouraged both my MIL and GIL, which allowed them both to get back on their feet quickly. I'm grateful to HCR for my career, but I am even more grateful for the skilled, caring professionals we have working in the field to provide quality care to people in their homes!!

I was planning to setup home care through their Central NY branch. During the intake process the…read moreworker lied and then denied services. The worker happened to be standing in front of a security camera at the time of the false accusations. A complaint was filed and a recording was submitted. They tried to take back their accusations and offer an alternate worker come out to handle intake but after that we wanted nothing to do with them. I would be extremely weary of this company.

This facility has been the perfect place for my Mom (90 yrs) who suffered a stroke 2 years ago…read more She started out in the Memory Care Unit. With the guidance of her medical staff and the understanding & permission of the Director & Staff of Mill Landing, we moved her a few months later to the Assistant Living side. She has flourished and adjusted well to the Assistant Living Side. My Mom is not able to do all the activities because of speech limitations & understanding but is treated and helped with respect and love each day. The staff never hesitates to contact me at any time to help in any situation that comes up in her daily living.From Christie, Margaret, Danielle, Terry ...ALL THE NURSES, Aids, Food Staff & Maintenance I highly recommend this facility. P.S. ....at one time I even reached out to The Administration of Leisure Care and they got back to me the same day with much respect & help :)

In March of 2021, my mother was diagnosed with an aggressive form of cancer. We didn't know how…read moremuch longer she had, but we knew she could no longer live on her own. In the six months she was at Mill Landing she got exceptional care. Everybody from the top to bottom of the staff was friendly, helpful, and most importantly compassionate. It is difficult to put a loved one in the care of complete strangers. But in the time my mother was there, the staff became more like a family.

Recently I had a chance to visit Trucare with my manager. Experience great customer service with…read morevery professional management team. Glad to hear, it is owned and operated by fifty percent women.

From the owner: Consumer Directed Home Careread more