So I have a 2007 Renegade Motorhome on a Freightliner Coronado chassis, I had a lot of body roll and when driving or especially when entering uneven areas', I did some research and came upon Otay master Truck center that specializing in suspension, after talking to Luis the manager he told me that he could replace all the rubber bushings with polyurethane and inspect everything to make sure there is nothing else, he quoted me over the phone on a complete bushing replacement and alignment . I scheduled with him even though it was a 2 hr drive, I arrived at 8:00 AM and was immediately directed to pull into the huge shop, After looking at the coach they started inspecting right away, less than an hour later he called me to say everything else under the coach looked great, but the rubber bushing were cracked and pieces missing, I also had a cracked windshield which he said he can have taken care of while the coach was there, He also told me they would inspect the wheel bearing, and replace or re-torque if necessary, ( they were good only replace the seal ) I told him i just needed done today, since it was too far to come back, he assured me they would get done, he kept me informed during the day of the progress, I arrived back to the shop at 6:00 to find out they were still working on it, Replacing the rear torque rods, and bushings in the rear, He told me they would not leave until they were 100% done, finally at 8:00 they were complete including the alignment, and the windshield the guys were greasy and tired, but said no one leaves until i go for test drive to make sure i was 100% happy, After testing the coach which was WOW what a difference, I could defiantly tell the coach was a lot stiffer, and handled the corners way better, steering wheel was straight and tracked very well on the freeway, when i pulled back into he drive he had me pull over to the nitrogen tank, where he re-filled my tires with nitrogen, Finally at 8:45 we were done, and i was down the road, arriving home at 11:00 pm... I cannot say enough about this company, I have dealt with a lot of business's in my life, and there are only a handful i would ever give a review too, and especially repairs facilities, most are looking to just make a buck, Luis was more interested in making sure i was completely satisfied, What company do you know that keeps working, no dinner, just get it done.. Thanks Luis, i will recommend you to anyone that needs there coach/ truck/ bus suspension worked on, your guys, your clean shop, was a welcome surprise, .. Thank you Jeff lewin read more
