This is the comment I got back from Angels Forever/windows of light.
If my son had inappropriate behavior, why was I not notified before? I have been with him every time he has come into the store and he does not interrupt you or your staff with other customers. There have been times that your employees are waiting on multiple customers. Apparently if you are under 18 and not buying every time that you come to the store, it is inappropriate. Maybe you should have your prices visible so your customers do not have to ask the price of every item.
Maybe you should have more staff so they can wait on one person at a time. Who new the owner of Angels Forever discriminated and bullied his customers!
Disgusted and spreading the word on how you run your business.
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Angels Forever / Windows of light commented on your post.
Angels Forever / Windows of light wrote: "Joelle, actually you have been coming in for years and we have tolerated your and your son's inappropriate behavior. You ask to see a million things, interrupt us when we are working with other customers, have us hold out merchandise and then just leave the store without saying you do not want it after we have packaged it up. It is your right as a consumer to shop elsewhere and our right as business owners to refuse service. Our other customers appreciate the service we provide without being interrupted by your son."
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NO WINDOW SHOPPING ALLOWED HERE!!!
Do not go here unless you are going to buy something, they do not like showing customers their products. I have been going to this store for years. Sometimes we purchase something, sometimes not. I guess I thought this was my right as a consumer.
Today I was in the store and the owner was there along with several employees. When I walked in I got the distinct feeling I was being watched. I was looking at the CD's and he kept coming over by me and looking at what I had in my hands. I should of left then but I thought "oh maybe they have had a lot of theft in store lately".
As I moved over by the books, he asked to hold my CD upfront. I said sure, but I was not sure if that was the one I wanted yet. So he takes it to the front.
I bought the CD and paid cash.
As we were walking out, my son saw something that caught his eye and wanted to see how much it was.
We waited until someone came out from the back. I asked the owner(the man in I dream of Jeanie pants on commercial) if I could see something. He said "NO". I thought he was joking. He then says "I am serious". "You have been coming in here since your son was little and I have shown you "400" things. You do not buy them and then leave". My mouth probably dropped open as I was standing there with a purchase in my hand.
He said he would not show me anything in his store.
I left and came back in and told him I wanted to return the CD that I paid cash for. He refused.
I think Mr. I dream of Jeanie pants needs some business lessons on customer service.
Disgusted with ANGELS FOREVER!!!
DO NOT SHOP HERE. read more