I want to start this off by saying I liked Mike and thought they had taken great care of myself and…read moreother year round islanders in the past. This most recent experience has led me to believe otherwise and I will absolutely not be taking my car back or recommending ever again. I had gotten new tires/brakes put on the car at different points over the winter. Right before the 4th of July, my engine start shaking and so my boyfriend brought the car in on Tuesday, June 24th. We had had off island plans for the holiday but didn't hear anything from the guys at the garage so we pivoted plans, not a huge deal. 2 weeks went by with one or two texts that said "we'll call with an update" however, no call was received. 3 weeks in, they called and said they couldn't duplicate the problem but found and issue with a wheel bearing- we asked that they not fix the wheel bearing but just see if they could diagnose the engine problem. When nothing was still done about the engine, my boyfriend went on YouTube and sent the mechanics videos on common fixes..... It is now July 31st, we picked up the car and have been charged $800 for..... wheel bearings, spark plugs, labor and parts. Half of which we had asked them not to fix, the other half that should have been an easy enough fix that didn't take a month and a half of absolutely no communication. I will happily pay what is fair but this is so wrong on so many levels I cannot fathom spending another dime here, nor should you. If I could give 0 stars I would.

Car battery died on vacation. It's one of those batteries that is not easily accessible, buried…read morebeneath multiple other parts. I dropped car off without an appointment. They replaced the battery in 20 mins. Everyone there from Mike to the mechanic to the person at the cash register was very friendly. Thank you.

Absolutely terrible customer service. The staff was extremely rude, unprofessional, and made the…read moreentire experience frustrating. There was no sense of respect or willingness to help, and I was treated like my concerns didn't matter. Customer service should be about making customers feel heard and respected, but that was definitely not the case here. I would not recommend this place based on my experience, and I will not be returning.

My EPC light came on while I was driving (2015 Audi S3 Prestige Plus) down to visit my mom and dad…read moreon the island (they live there). My car stopped providing any power and the check engine light came on, luckily it was able to limp onto the boat and to Autoeuropa. My friends and family trusted this place. I was terrified because online it said the EPC light had a chance of being a death sentence and that the dealers often couldn't fix it (said people with similar symptoms) some reviews mentioned a class action lawsuit since sometimes there is no fix. 3 days later and with 1 reasonably priced payment my car is back on the road purring as she switches gears. Thank you!!!!!

I will only use this place for inspections. They told me my car needed to be rewired, new parts…read moreneeded to be ordered and could only be done by the dealership, which is obviously off island. Brought it to another place and they fixed the issue within 30 mins, said the problem was a loose ground wire.

David Pothier is liar and a thief…read more Stay away from this place or be prepared to be ripped off. He is your classic "grease monkey finding things wrong with your vehicle" and then charging you for them without consent. David performed services that I didn't ask for and then attempted to charge me for them. Upon dispute, his response was "that's how we do things around here." I clearly specified what I wanted done and he "found" additional things that "needed to be addressed." Unfortunately, most of his clientele are retired seniors whom he bullies and cons into thinking the repairs are necessary. Buyer beware. This shop is unethical and unprofessional. I attempted to report him to the BBB, but he's not even listed as a business. This shop deserves no or negative stars.

Although there is no highway in Nantucket if you are a stuck tourist be ready for HIGHWAY ROBBERY…read more What should have been a $300 job turned into $1700 with them replacing and overpricing additional parts that were functioning without authorization. Now they have your vehichle hostage.

wonderful service. They are so busy all the time but are always kind and work so hard. They are…read morehonest with pricing. I have been there now for two issues with my very old kia.

The staff is friendly, bathrooms are clean, the gas price is very low, they have a lot of pumps and…read morethey're up-to-date. The attendant actually pumped my gas which is a first outside of New Jersey

STAY AWAY FOR THEIR STATE INSPECTION. Specially if you are a Lady, young girl or senior guy. They…read morewill fail your car for no reason to push you services you don't need to be done and catch your money. Find someplace else.

I REALLY wanted to give Peter and his business a very good review. He has worked on our car several…read moretimes in the last couple of years, and has usually been fairly quick to respond and completed the work satisfactorily. He has not ALWAYS come on the day he agreed to come, but I can say that about many island contractors and usually am pretty flexible. He has completed brake work, replaced a tire, put a "kill switch" on our battery for when we leave the island, replaced a battery, and an alternator. He has shown admirable skills on all of these repairs, and has charged a fair price (at least by Vineyard standards). This past month, however, he has ruined our "relationship." As an independent contractor, he has always asked for 1/2 up front and then 1/2 upon completion. I know, I know...perhaps that is my own fault for accepting those terms...but he has always completed the work and I felt OK with the situation. Recently I asked him to check out an "ABS" warning light on my car and replace another tire; after an initial assessment and quote, I paid him the requisite half. He has since disappeared--he does not answer his phone or respond to texts. It has been weeks since his last communication with me--and of course he still has my money--several hundred dollars. At this point, I feel that he has stolen my money and will never hear from him again. I know that I should not take it personally, but it does hurt to know that I have always been exceptionally quick to pay Peter and always kind to him when we talk. I have even asked if needed water/coffee, etc while working. Unfortunately, I need to let the world know--BEWARE OF THIS SCAMMER!

Terrible service. Do not, do not, do not, I repeat DO NOT hire this company. Took money and left my…read morevehicle partially dismantled. I had to hire someone else to come finish the mess he started. Still has my money and will not return calls or text messages. I've had to file a claim in small claims court hoping to get some funds back. I'm not optimistic.

So I had used Island Tire 2 previous times to purchase and mount new tires but never anything…read moremechanical. I've been needing to get my brakes done for QUITE some time....Like metal on metal. Well, I kept putting it off for a while and then this past Friday I heard a horrendous noise and I had NO BRAKES!!! So I called IT company and was told to drop off the car for the weekend and they would look at it on Monday and see what was up, and what exactly I needed. I received a call The them at lime 3:50 p.m. telling me that my car was all set, I could come get it. It's ABSOLUTELY PERFECT!!! The price was 100% reasonable too as well. I will NOT be bringing my Camry ANYWHERE ELSE EVER AGAIN!!! I would recommend them a million times over again!!!! Thank you guys and gals of Island Tire & Auto Service

Had a flat while on island. Very prompt and pleasant service. They repaired it in no time at all…read moregood price. Highly recommend

we had a screw in my tire at the end of the day and the mechanic patched in 10mins! He saved the…read moreday!!

The team at Cape Cod Auto Body is professional, friendly, communicative and simply the best. From…read morethe moment I set foot into the shop, Kayla and Sandro were fantastic - I have never encountered such a friendly and efficient team. My car looks perfect again thanks to their speedy and excellent work. I could not recommend Cape Cod Auto Body more highly.