1. Angelo's Cleaning

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Phoenixville, PA

Angelo's Cleaning

4.2 (51 reviews)
Open • 8:00 am - 1:00 pm

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Response time

1 day

Response rate

100%

Services - Angelo's Cleaning

Carpet cleaning

Rug cleaning

Upholstery cleaning

Angelo's Cleaning Photos

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Recommended Reviews - Angelo's Cleaning

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I've used them in the past for house carpet cleaning, which was fine, however this time I wanted to use them for cleaning of an oriental rug. The online price was decent and the scheduling app was nice. When the guys came to do the on-site cleaning they said they'd do a better job if they took it back to the shop and cleaned it there, and that they'd follow up in a week or so when it was done...fine, go ahead...sounds good to me! A week or so later I get the delivery email I picked the date and time I'd like, and then the guys show up on time...wonderful! The disdain comes when they look for payment and the cost is more than double the original invoice amount. Apparently, the shop cleaning cost is way more than the on-site cleaning cost, however they never said anything to me until it was too late and they have already cleaned and returned the rug. Really feels like it was a bait and switch! I paid them and they left, but the best part is the rug was left rolled in my dining room. I have quarterly pest control, but what did our cats find and kill?? Yep, a field mouse somehow found it's way into the middle room of the middle floor of my house, the same afternoon my rolled up area rug was left there. I haven't seen a live mouse in this house since we moved in and started pest control service over 5 years ago. My advice...if you need an area rug cleaned, go to Zakian and have them do it and avoid the hassle and possible uninvited house guest. Edit - to add the photos she took of the cat/mouse...funny but not funny.

This is after "cleaning".

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11 years ago

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Angelo P.

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1 year ago

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1 year ago

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3 years ago

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2 years ago

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2 years ago

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2 years ago

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Angelo P.

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4 years ago

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Angelo P.

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6 years ago

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Angelo P.

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3 years ago

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Angelo P.

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4 years ago

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Angelo P.

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4 years ago

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5 years ago

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Angelo P.

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5 years ago

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Angelo P.

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5 years ago

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Angelo P.

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12 years ago

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Angelo P.

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3 years ago

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Angelo P.

Thank you for the nice comment.

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6 years ago

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Angelo P.

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3 years ago

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Angelo P.

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4 years ago

They were prompt, timely, thorough, and did a great job. Would definitely recommend their services.

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Angelo P.

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5 years ago

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4 years ago

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7 years ago

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Angelo P.

Thank you Geni for such a nice review. We all appreciate it. Angelo

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12 years ago

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12 years ago

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Angelo P.

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5 years ago

Reasonable pricing and prompt service. Pleasant, professional techniques anxious to make things right.

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Angelo P.

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8 years ago

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10 years ago

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8 years ago

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5 years ago

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6 years ago

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9 years ago

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10 years ago

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12 years ago

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11 years ago

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9 years ago

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10 years ago

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11 years ago

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9 years ago

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12 years ago

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Page 1 of 2

Ask the Community - Angelo's Cleaning

Do you guys also do re-stretching?

Yes.Sorry for the delay. I just found these message.

I live in NW Philly. Does Angelo's come to my area?

I just saw this question. Yes

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Review Highlights - Angelo's Cleaning

“Both times we had Steve & Roger perform the work and both times we were very pleased with their service.”

Mentioned in 4 reviews

Read more highlights

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Amazing results! Bathroom looks brand new! Due to construction in our home, the chaulk and grout…read morein the shower and floor looked horrible. It is so clean now and bright white!

We read the 5 star reviews and were super excited for their help. These reviews are misleading. The…read moreteam simply walked out on the job with no proper explanation other than not feeling it. TLDR: this is a low integrity team. I flew across the country to support my dad as he was receiving medical attention. It took a lot of time and energy to be present for their help. Here's what happened. Chris and his colleague showed up late. Three minutes into our conversation, Chris asks about payment. It was disconcerting as the job had yet to start and the payment was already arranged. Nevertheless, Chris and his colleague start setting up and we start gently asking questions about their process. It was our first time experiencing their work and we wanted to learn more. In the middle of setting up, Chris went outside. When he came back inside, he shared that he spoke to his boss and that they will leave the job. They didn't think we were a fit. I was shocked and expressed frustration. He had already came by in the past and approved the job. I had traveled across the country to be there. I asked for an explanation as to why. I was blown away: he had no explanation to share other than repeating himself. At one point, as I tried to understand why, he expressed something along the lines of not feeling it. I asked to speak to his boss and he refused to share his/her name or his/her contact information. As I expressed my frustration, he started to ignore me, packing his tools, chiding me for being frustrated for him leaving the job. This is backed up by video footage, including an apology--right before leaving--from Chris for wasting my time. It seems that our basic questions triggered a fear for them of losing payment. Thus, they decided to abandon ship instead of showcasing integrity for respecting their commitment. Afterwards, I called their office, sharing the story with a manager named Jenn. She said they'd call right back. It's now more than 24 hours. No call back. I'm sorry to say, this is a low-integrity team. If you're willing to take that risk, buyer beware. They may respond to this review, trying to mischaracterize our frustration as a turn-off to them. I want to be clear: we were kind and courteous in welcoming them to our home. We simply needed help and were willing to pay. We lost time, energy, and money to accommodate them being there. They came and left with little compassion for us. This is the last group of contractors you want in your home.

Angelo's Cleaning - carpet_cleaning - Updated October 2026

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