I'm writing this review for my dad, who had a fence put in by A-1 Kendrick Fence. Let me start off…read moreby saying, the fence looks pretty sad. It's all uneven and a mess. My dad has tried to reach out to them on multiple occasions, left multiple messages, and no one will return his call. Just a few issues he named were: the salesman was supposed to come by when the workers started the fence; however, he did not. The salesman didn't do most of the things he stated he would either. They were suppose to use ring neck galvanized nails and didn't, the holes were supposed to be 15" depth but they are all uneven, a lot of the 2x6's were all spaced differently, they cut all the 4x4's before setting them, which is part of the reason why the fence looks all uneven, it took them 3 different trips to cut off the old 4x4's so mower won't hit. The one positive review he had was that the lumber looked good. However, that isn't much help when the fence is all uneven and messy looking. For the money it cost to have the fence replaced, it should look perfect but it doesn't and no one at the company seems to care.

I am writing to express my profound disappointment and frustration with the services provided by…read moreA-1 Kendrick, specifically in my dealings with Chris Reisinger. The recent experience I had with this company has left me disheartened and dissatisfied. With the level of professionalism received, I would have been better off buying the material myself and getting someone off the streets to put this fence up with giving them money for beer or their drug preference. Mr. Reisinger, representing A-1 Kendrick, accompanied me on a walkthrough of my property to determine suitable locations for fence markers. Following this, he completed the markings without my presence and requested my signature on the associated document, indicating the completion of the task. Trusting that he had adhered to my explicit instructions during the walkthrough, I promptly signed the document. Upon my return home, however, I discovered that the fence markers did not align with the locations I had specified. When I raised this concern with Chris, he justified the deviation by citing aesthetic considerations. Despite my explicit desire for the markers to align with my property line, Mr. Reisinger failed to rectify the error. What is particularly disconcerting is the evasiveness and excuses I have encountered in my attempts to address and resolve this issue with Chris, representatives who inspected the fence, David Gonzales via office@a1kendrick.com, and Mr. Justin Chamblee via email which I consistently requested the issues to be addressed or the fence to be retrieved, with a refund of the amount paid. This would have allowed me to engage another party to install the fence according to my specifications. I engaged A-1 Kendrick with the belief that the company had a reputable standing, but the handling of this matter has significantly undermined that perception. After waiting to receive a resolution from A-1 Kendrick, I received a notice to appear in Rankin County Justice Court which is very convenient for them due to this county justice system being currently under review for racial discrimination. During the trial, Chris questioned whether I expected the fence to be installed through a tree, which is the excuse he gave the reason he didn't put the markers where I requested. I explicitly clarified against this scenario and stated my expectation was for timely communication if obstacles arose, rather than arbitrary placement based on subjective opinions. Chris continued to be caught in lies during the trial and the judge still rendered her judgement in Chris's favor with proof of his lies. Now I have to consult a professional company to rectify these issue which will cause more money. This experience has not only been frustrating but has also damaged my trust in A-1 Kendrick's commitment to customer satisfaction. I hope that this feedback prompts a thorough investigation into the matter and a resolution that reflects the level of professionalism I initially expected from this company.

Xavier saw my review and called me to apologize. Apparently they had a new phone system that does…read moreautomatic replies, but was not set up properly to notify him. They have resolved the issue. We set up a time for him to come estimate the drywall project and he did show up. His worker showed up and did the project and it was done to my satisfaction. I was able to pay with zelle, which made it very convenient. He even met me at the job site to inspect the work. We had a rough start but Xavier made it right!

Xavier is my go to whenever we need anything done around the house or yard. He and his crew are…read morewonderful and they do an awesome job. His prices are very reasonable and you get a lot of bang for your buck. He has completed several jobs for us and my mother-in-law. They have done everything from building or deck to cleaning out gutters to killing a copperhead snake! Highly recommend Xavier and his team!!!

Avoid Mississippi Iron Works! I am so disappointed. I installed two doors in my home at over $10K…read more Six months later a spring on a door latch broke. I called Mississippi Iron Works asking that they stand behind their products. They said sure, for $300 dollars! Should you consider this company, you do so at an expensive risk.

I reached out to this Iron Works company about enclosing my back porch, but the experience was very…read moredisappointing. They pushed me to sign an agreement without ever providing a detailed quote or sending anyone to look at the project. When I asked questions, they were rude and unprofessional. Text messages I received were also very unprofessional. After seeing similar complaints on the BBB, I decided NOT to move forward. It's a shame, because I was really hoping to support a local business, but the lack of professionalism and transparency was a deal breaker.

Customer service was awful. Dan was quick to ask for a deposit for half of the estimate up front…read more Also, he did not request the final payment from me to let me know the job was done but instead process the second half of the payment without my approval. I called him about the leaking problem that I am still having and he was quick to tell me he fixed the problem and was not responsible for the grass and leaves that had blown into the pool.

From the owner: Reservoir Pools is a local swimming pool service and maintenance company you can trust, serving the…read moreRankin, Madison, and Hinds Co areas. We get to know each of our customers and their pools and address their needs thoroughly. You will always have a seasoned and experienced pool technician from start to finish, regardless of the scope of the work. (From renovations to simple cleanings). Your swimming pool is among the greater and cherished investments over time. Why settle (AND PAY!) for the revolving door of unprofessional, inexperienced, and spotty service guys and gals who are in and out before the gate closes? You wouldn't do that with anything else, so why throw the integrity of your backyard and sanctuary away with the trash? A poorly maintained pool will eventually lower your property value and make an eye sore for the neighbors. With proven methods of structure, sanitation, scheduling, and seasonal adjustments, we will show you how to restore longevity to your pool. For reliable pool service, done right - Call us today. 601-967-POOL