1. Jefcoat Fence

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Pearl, MS

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Jefcoat Fence

2.0 (4 reviews)
Open • 8:00 am - 5:00 pm

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7 years ago

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7 years ago

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7 years ago

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12 years ago

we love the fence they installed but they are the most unfriendly,unprofessional people when it comes to follow up work!!!!!!

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Mississippi Iron Works

Mississippi Iron Works

(27 reviews)

We purchased a $12k door from MS Iron Works in February 2022. Of course it took several weeks to…read moremake but even after the door was ready, the standard key lock was not in stock. It took several weeks before the lock was back in stock. I found this out after calling several times to find out what was the problem with delivery. One person after another promised to call back the same or next day to provide an update but, I had to call back myself each time. I don't know the size of the company but I assume they sell this product to high end customers who can afford a door of this price range. So, I expected more from Sales, Customer Service and the Service Department. When the door was delivered they had to paint my door trim the same color as the door. Of course they bought spray paint instead of brush paint and could not paint the trim because of the risk of overspray to my stucco. Now I had to wait several more weeks before they came back to my area to brush paint the wood trim and finish the job. This also was unacceptable. Now after approximately nine months of owning the door and only using it as a secondary door because we primarily use the garage entrance, the door lock does not work. We were locked out the front door recently when the power went out while we were gone and when we returned we tried to use the front door. The thumb latch did not work and we could not enter. I called Customer Service and was floored to learn that the company recently stopped providing a courtesy call to fix the lock. The service call for a 9 month old $12k door is $325. Are you kidding me. I have $50 locks from HD and Lowes that have lifetime warranty on the locking mechanism. How can a company sell a $12k door and offer a lock that has a 30 day warranty. Why not offer a lock from a company with a better warranty. Or if you choose to, then the company should provide their own courtesy service. So because the company decides to offer a low quality lock with this expensive door, the customer has to pay a service fee after only 30 days of ownership. I could not find any mention of this in my paper work, nor were we told of this nonsense by the salesperson or the Service Dept. I could not get past the Customer Service Rep with my complaint thus, I had to issue this review. I was told to call my local locksmith to service their door. I have never experienced something so ridiculous in my entire adult life as a consumer especially because of the price point of this door. We receive many compliments for the door because it does have beautiful curb appeal. But I purchased this door first, for functionality and then appearance. I believe the company changed their policy because they sell doors far outside of their location. So they are trying to retrieve the cost of a service call to out of town customers by implementing this policy. I can see a policy like this after the first or second year of ownership but not within months. Needless to say I am a very unsatisfied customer. Can you imagine going out of your front door to retrieve the mail or speak to a neighbor and having to leave the door cracked open because if you close it shut, you can't get back in your home. I hope some in a responsible position at MS Iron Works will see my review and do the right thing. At this time, I can't recommend this company or their product. LaPlace, LA customer

Avoid Mississippi Iron Works! I am so disappointed. I installed two doors in my home at over $10K…read more Six months later a spring on a door latch broke. I called Mississippi Iron Works asking that they stand behind their products. They said sure, for $300 dollars! Should you consider this company, you do so at an expensive risk.

Jefcoat Fence - fencesgates - Updated November 2026

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