In November last year, I contacted several companies about some tree work. Ken from Big John's came…read moreout and gave an estimate with advice about the company being insured. The decision was made to use Big John's. Ken said they would be here before the end of the year. However with the weather this winter, rain and winter storms that didn't happen. In March, Big John's said they were backed up and had sub contracted the work. The other comps came out and we discussed the work to be done, including taking two trees down. One was causing issues with a fence and the other tree was dead. The next week they showed up and took down two trees. One tree removed was a healthy tree providing shade to a back patio and the dead tree remained. I complained. They offered to take the tree down that was to be removed for free. Great! I have paid for that tree. How about replacing the one that should not have been removed? Ken asked if that would suffice and I agreed as long as it was an older tree. Neither company wants to follow through with the replacement. If you need tree work go elsewhere. If the company is not going to use its insurance to make up for its mistake, what does it matter?

Ken and his crew were very professional and did such a great job! He cut down about 15 trees and…read morecleaned up all debris. Worked fast and job well done!

Do not use! He came to my house August 20th, 2015 and I contracted to remove nine trees. He said he…read morewe get started early the next morning and it would take one day. He showed up at 2 p.m. the following afternoon and worked 2.5 hours stating he would return early the next day. The next day was 1:30 in the afternoon. Again, on the third day he was not finished. I was leaving town and went ahead and paid him for the final two trees he had left. Horrible mistake. He scuffed up at least a dozen trees in my yard and dug into my sod and drainage system. Once paid, he left his truck and skid steer sat in my driveway for the next 12 days leaking oil. He left his trailer in my neighbor's yard. When he finally came to get it, he stated he still needed to remove one tree. He was paid in full 22 days ago but has  not finished the job. Of course, he did not give me any receipts. Luckily, I handled all transactions under my video camera surveillance.

From the owner: Kustom Kutz LLC is a locally owned and operated tree service, & landscaping company. We have served…read morethe Jackson area since 2007 and look forward to serving you. We are fully equipped with every piece of equipment needed to safely remove a customers trees and leave a property like it was when we got there. We offer competitive rates, multi tree discounts and quick service on jobs.