I'm writing this review for my dad, who had a fence put in by A-1 Kendrick Fence. Let me start off by saying, the fence looks pretty sad. It's all uneven and a mess. My dad has tried to reach out to them on multiple occasions, left multiple messages, and no one will return his call. Just a few issues he named were: the salesman was supposed to come by when the workers started the fence; however, he did not. The salesman didn't do most of the things he stated he would either. They were suppose to use ring neck galvanized nails and didn't, the holes were supposed to be 15" depth but they are all uneven, a lot of the 2x6's were all spaced differently, they cut all the 4x4's before setting them, which is part of the reason why the fence looks all uneven, it took them 3 different trips to cut off the old 4x4's so mower won't hit. The one positive review he had was that the lumber looked good. However, that isn't much help when the fence is all uneven and messy looking. For the money it cost to have the fence replaced, it should look perfect but it doesn't and no one at the company seems to care. read more

I am writing to express my profound disappointment and frustration with the services provided by A-1 Kendrick, specifically in my dealings with Chris Reisinger. The recent experience I had with this company has left me disheartened and dissatisfied. With the level of professionalism received, I would have been better off buying the material myself and getting someone off the streets to put this fence up with giving them money for beer or their drug preference. Mr. Reisinger, representing A-1 Kendrick, accompanied me on a walkthrough of my property to determine suitable locations for fence markers. Following this, he completed the markings without my presence and requested my signature on the associated document, indicating the completion of the task. Trusting that he had adhered to my explicit instructions during the walkthrough, I promptly signed the document. Upon my return home, however, I discovered that the fence markers did not align with the locations I had specified. When I raised this concern with Chris, he justified the deviation by citing aesthetic considerations. Despite my explicit desire for the markers to align with my property line, Mr. Reisinger failed to rectify the error. What is particularly disconcerting is the evasiveness and excuses I have encountered in my attempts to address and resolve this issue with Chris, representatives who inspected the fence, David Gonzales via office@a1kendrick.com, and Mr. Justin Chamblee via email which I consistently requested the issues to be addressed or the fence to be retrieved, with a refund of the amount paid. This would have allowed me to engage another party to install the fence according to my specifications. I engaged A-1 Kendrick with the belief that the company had a reputable standing, but the handling of this matter has significantly undermined that perception. After waiting to receive a resolution from A-1 Kendrick, I received a notice to appear in Rankin County Justice Court which is very convenient for them due to this county justice system being currently under review for racial discrimination. During the trial, Chris questioned whether I expected the fence to be installed through a tree, which is the excuse he gave the reason he didn't put the markers where I requested. I explicitly clarified against this scenario and stated my expectation was for timely communication if obstacles arose, rather than arbitrary placement based on subjective opinions. Chris continued to be caught in lies during the trial and the judge still rendered her judgement in Chris's favor with proof of his lies. Now I have to consult a professional company to rectify these issue which will cause more money. This experience has not only been frustrating but has also damaged my trust in A-1 Kendrick's commitment to customer satisfaction. I hope that this feedback prompts a thorough investigation into the matter and a resolution that reflects the level of professionalism I initially expected from this company. read more

Damaged irrigation system then told me that was the responsibility of the home owner.

A-1 Kendrick has proven to be very unprofessional. They don't deserve the 1 star that must be given to even submit my rating. My fence is uneven, the crew hit my mailbox and didn't even acknowledge it and the crew gave my address to their friends and someone waiting in my driveway 1 hour and 1/2 for someone to get off. They were in and out of the vehicle and my neighbors were uncomfortable. Can you imagine an employee of a company you hire giving out your address? Such a breach of confidentiality. Not to mention my fence is too high off the ground in one area. When I asked the job site coordinator to come look at the shoddy job, he said, "Just send me pictures." I sent pictures and they said it was supposed to be that way. Hmmm, I can look at my neighbors' fences who were done correctly (by another company) to know that my fence is too high. The crew arrived at my home two days later than what I was told. After I called them for the second time, the crew showed up. When I returned home from work, little work had been done. The crew was just sitting around my yard. The entire experience was a disaster. I have tried calling the owner several times and he won't return my call. Oh yeah, the manager said the crew said they didn't hit my mailbox. However, when I told him I have it on camera he quickly added, "Oh we were going to fix it anyway." I am telling everyone, for your own good, don't use this company, they are horrible. read more

Will and Jake will meet your needs. Great guys and nice work. Definitely recommend these guys for all you fending and landscaping needs.

This company built the fence at my home. After a few short years it was falling apart and all the posts were loose and overall it was just a poor job. I contacted the company and they promised to send someone out several times but nobody ever showed up. Finally I spoke with the manager and he actually came out and looked over everything and took notes. He promised to have someone out there to start making repairs within a week or two but nobody ever showed up and never heard from them again. It is obvious they have no intention of owning the problem or attempting to make it right. Just one of the worst companies to deal with. read more