Our experience with Rome In Limo was outstanding from start to finish. Jany was straightforward,…read morehonest, and incredibly helpful in planning our private tour of Rome during our cruise stop. She warned us about possible last-minute changes when booking tours through some third-party platforms and recommended a reliable ticket broker for our Vatican Museums and Colosseum tickets in case we were unable to get the tickets ourselves. That advice was extremely helpful.
Another huge advantage was that Rome In Limo is licensed to enter the tender area at the Port of Civitavecchia. Our driver, Alberto, was waiting with a sign with my name literally about 50 feet from the ship! With some other companies, you may have to make your way outside the port to meet your driver, which can be a hassle.
Alberto was prompt, super friendly, and went above and beyond for us. We were having trouble communicating with the operator of a buggy tour we wanted to arrange at our next stop in Ajaccio, Corsica. Alberto stepped in, spoke with the operator in Italian, and helped us get everything sorted out. We really appreciated him doing that for us!
Our guides for the Roman Forum/Colosseum and the Vatican Museums were both excellent. Our Colosseum guide took us through a less-crowded entrance where there was literally no one in front of us. Alberto also handled all of our drop-offs and pickups perfectly. At the Vatican, having a guide allowed us to use the direct passage from the Vatican Museums to St. Peter's Basilica, avoiding another long line outside.
It was a long and very hot day, but everything went incredibly smoothly and efficiently. There was even a road closure due to a fire on our way back to the ship, but Alberto was communicating with his network to find the best detour and still got us back to the port with plenty of time to spare.
We were able to see and experience so much of Rome in the limited time we had in port. Great planning, excellent guides, and outstanding service from Alberto. We couldn't have asked for a better family experience in Rome!