The owner is always very friendly and helpful. He's helped repair a couple pieces of jewelry for me…read moreover the years. They also have a great selection of nice jewelry and watches. Would recommend for repairs and shopping!

Emmanuel did a great job on this custom ring design that I ordered as a birthday gift. I requested…read moreto set a stone into a ring that can display both sides of the stone and the end result looked fantastic. One comment I would make is that I wish communication was better throughout the process so that I can get updates prior to completion.

Once again, they worked miracles! I had a pair of earrings I never wore because they hung too low…read more I was told they couldn't be shortened, but somehow they made it happen--and now I wear them all the time! Professional, courteous, knowledgeable, and family-owned and operated. I truly cannot say enough wonderful things about them and their work. Highly recommend!

I found the perfect custom gift for our 40th wedding anniversary. Jen and the crew at fox help me…read morefind the perfect gift. At no time did I not get a hard sell, and the final finish product was resonally price and on time.. Highy recommend FOX. Jim

Recently brought a watch in for repair. One of the hands on a smaller face had fallen off…read more I was told that the jeweler would need to evaluate my piece before committing to the repair and got a follow up call that it could be fixed. I was able to pick it up within a few days and walked away happy. Watched looked much better after the repair. Nice staff and they sell other items in store including jewelry and watches.

I drove from Orcutt (North County Santa Barbara County) to this store because of their reviews and…read moreafter having very pleasant conversations with Kim and Howard. When speaking with Howard prior to bringing in my Citizen Eco Drive watch, he was very knowledgeable and patient in providing me a mini-education and tips on how to maintain my watch in perfect working condition. It is hard not to become cynical as one gets older and less trusting, but Kim and Howard are honest, professional and kind human beings and take their work seriously. They were worth the 2.5 hour drive to have my watch worked on by them. If you live even closer, then you are that much more lucky to have a jewler and watch specialist near you.

I just wanted to stop in to visit this newer shop and see their selection before I bring my wife to…read morelook. I was speaking with Monica and she is very kind and helpful. I've been in many jewelry stores every where i travel, Channel Island Jewelry is in a pleasant outdoor shopping area. They do have a broad selection and while speaking with Monica I could ascertain that they can make or procure every kind of jewelry or Gem. I will definitely bring my wife to see their colorful collections of gemstone jewelry.

My husband went in to get a new battery for my watch because I am disabled. Though he is clearly…read moredisabled, the clerk said he'd have to wait an hour or come back next week for the watch. We'll go somewhere else more handicap friendly when we have another good day. We don't get many any more, and we wasted our strength here. They were uninterested in our needs.

I've been a customer of Jewelry Couture for the past 6 years, and they have always been amazing! We…read morepurchased bands from them years ago, and now that it was time for an upgrade, I knew I wanted to come back. A huge shoutout to Dezi and Shahara, THEY are truly gems! They made the whole experience so easy and enjoyable. They listened to what I wanted, were incredibly patient, and helped me get a great deal without ever making me feel pressured. What I appreciate most is that they genuinely care about their customers and take the time to make sure you're happy with your purchase. After 6 years, I continue to have such a great experience with Jewelry Couture. Thank you, Dezi and Shahara, for taking such great care of me! I highly recommend them!

I went in thinking I would feel out of place. Immediately Dezi made me feel welcome and helped me…read moredesign a perfect wedding set upgrade for my 10 year anniversary. I would return again to design more with her.!

I came to inquire about Watch repair. The lady was on the phone on the phone seemed very aggravated…read morethat I interrupted her call. She rudely said her watch repair person "doesn't come in until the evening time so come back later." I left thinking to myself, in a world where our economy is bad and we need to make every penny, and as a small business owner myself, why would you be rude to someone that is taking and trusting their business to you? Maybe having a more personable attitude would have had me come back.

Wanted to purchase a name plate. Went in one day took pictures of what I wanted went home to try…read moreand decide, she gave me a price of $550 and went back with what I wanted and she said it went up $300, so it was gonna be $850. I said why when you gave me a price already. She was so rude and disrespectful and said no because it had too many letters aways. She was too busy talking to another lady who wasn't even a customer. I was going to get a 18 in gold chain and the name plate gonna spend over 3,000 but nope she was very rude!! Never going back to that side of town. I'll take my money elsewhere. I would give this a no star!

Absolutely amazing staff, location, and selection. I called…read moreonly 20minutes before asking if I can come in for a watch repair & adjustment. Eden was amazingly patient, knowledgeable, and very professional. Another customer had come in for a necklace repair and was done in 5-0minutes. Really recommend this location for anyone looking for jewelry, repairs, or advice. Thank you again!

Went to look for an engagement ring. Walked out with the wedding ring as well. Great prices and…read morevery friendly service. I would definitely recommend them to family and friends

The owner is always so kind and showed me and my son some things he really liked. I love this store…read morethey always have the trending items !

I had an amazing experience and wanted to share how great the service was. The gentleman who helped…read moreme was friendly, professional, and very knowledgeable. He took the time to answer my questions, explain everything clearly. The prices were also very reasonable and offered great value for the quality of service provided. It's refreshing to find someone who genuinely cares about their customers and takes pride in their work. I left feeling completely satisfied and will definitely be coming back in the future. Highly recommend!

Piss poor service, incompetent, rude and not at all professional. They completely left a vital part…read moreoff my watch

I was referred by a nearby bank employee with a BEAUTIFUL diamond ring for a GREAT price!. I went…read morein planning to spend about $10K on a ring. I was not dressed up. Basically, they were rude, discounted me, were not welcoming to me, and likely thought I didn't have any money. I will not return, there are MANY jewelry stores to buy from.

Literally amazing service!! I came here to get my baby girl's earrings pierced and they did a great…read morejob! They were super calm with my baby's fuzziness and they were extremely professional. I didn't get the name of the people who were working but it was 2 ladies. Excellent service. Excellent prices and excellent selection. Will be returning to this establishment

Great service and king sales women. Our family has been going here for over 25 years they never…read moredisappoint. Maria was such a great help.