The good:
* communication - Angelic Solution reached out to me via Yelp, scheduled a move-in cleaning at convenient time on a short notice.
* convenient billing - invoice via PayPal - deposit needed to book a cleaning, and full payment due upon service completion.
* professional and courteous crew - arrived on time and kept me posted on their progress, providing a heads-up for when the service will be completed so that I can get back to the house as they were leaving.
Not so good:
* eventual results were far from great - I ran a finger over the staircase railing and it was black from dust. Found a cobweb on the staircase as well. Found a sticky stain on a windowsill, which I was able to scrub off with my fingernail - it's clear that they've just cleaned the dust there, and probably it.
* move-in cleaning is by definition done in the empty house, and yet the crew left all the windows open AND closed the shutters so that I didn't notice it on a quick walk-through. As a result, the house stayed with open windows overnight... That's just not right. read more