Called and they had closed, forgot about it, and they called me! Wonderful service, amazing haircut…read morefor two English springer spaniels. Clean area, treats, bows, break area that was clean, and they are very personable with the dogs. Sweet place! Update! Again never fail to turn out a great product! They even put you on a list to call back if they are booked and get cancellations, they take the time to call you back and squeeze you in!

I feel they are very good. Only place I take Mustang (MY DOG) to get his grooming done. They do a…read moregreat job. They are so friendly and nice. Thank you for your service.

Best groomer in Great Falls without a doubt!! She's been great for our dogs since we started taking…read morethem here a little over a year ago. Daphne is super flexible and can work with special requests for drop offs and pick-ups. She's a master groomer and knows how to do specific breed cuts which has made our English Springer Spaniel and Border Collie look even better. She also has a little boutique if you want to pamper your dogs with extra stuff and also recently expanded her space to accommodate more large dogs.

Both my dogs had a spa day and loved it. They were clean, neat and super happy. Will definitely…read morecome again. Very inexpensive.

I have an elderly Pomeranian who can be challenging to groom--arthritis and general grumpiness. The…read morestaff just took their time, without traumatizing my senior dog,and he looks just great! Thanks!

The best dog groomer. My dog looked fantastic all the time. I recently moved and really miss…read moreAnimal Haus. I would travel 800 miles to have my dog groomed here anyday! Definately recommend.

My cat, and dog were there boarding for 8 days. They were well taken care of…read more My dog was also groomed. It was THE BEST groom she has had in years. Would recommend their services.

My pup has been going daily for 8 months. He's always happy. The people are kind and so helpful…read more Remy rides the bus every day. I cannot say enough good things

Nice clean place, the staff cares about your DOGS and cats , because they have pets them self…read more Belive me I used to work there and still take my DOGS only there

From the owner: Pet Palace Hotel is the name you can trust in providing pet grooming services to Great Falls, MT…read more Our locally owned and operated business has been in the industry since 1995. We have heated floors in the winter time and air conditioning in the summer time. Since the owners reside on-site, providing you quality services at reasonable prices is a guarantee. Let us put our experience and expertise to help you with all your pet grooming services needs. Call us today for more information!

Jennifer is wonderful with dogs, whether little 10 lb. Bichons, 90 lb. Labradoodles or 40 lb…read more rescue/street dogs who have never been groomed. She is gentle with them and they love to come back each time they are groomed. She never fails to impress. She even doeshair coloring for something special. Thank you Jennifer!

Took my Husky in today for his first grooming in waaay too long. Our former groomer moved and…read morewe've been looking for a new place. He was dropped off a dirty shed monster, and was picked up gleaming white and soo soft!! The cost was completely worth it and customer service is so friendly!

I brought my baby here because I heard April was a great, kind lady, and did an excellent job. I…read morewas NOT disappointed!!! My 15 year old dog looks like he is 7 again and he definitely knew he was looking good! I will most definitely be bringing my baby back to April and if I need boarding in the future she will be the first I will go to and trust with my babies!

The price is great, but the cuts are not. We brought our dog here when we first moved to Great…read moreFalls because I wanted to support a local company and thought that Petco's prices were "outrageous" (especially compared to what I was used to in other states). The employees with April's were... kind of friendly. But 3 times our dog came back with an uneven hack-saw job. Looked like when I used to try to do it myself. If I wanted him to look butchered, I would have done it for free myself. Petco is worth the extra money.

Always dark, they have very few overhead lights on, the store looks like it's closed... Lots of…read moreempty shelves, no one greets you or asks if they can help you find anything. Poor customer service.

Went there today looking for fish to add to my tank. The fish tanks are dirty and looked like they…read morehaven't been cleaned in some time. A lady was helping another customer in the fish area and I found the fish I was looking for and was waiting for her to finish up with the customer but after she finished helping she disappeared. So I looked around the fish area and saw a guy pushing a cart into the fish area and he looked at me and before I could say anything he turned and high tailed it out. At this point I decided to inspect the fish I wanted and noticed a dead fish in the one tank so this got me paying more attention to the other tanks and noticed there was about 5 dead fish across the different tanks. So I put back the tank decor I was going to buy and walked out. As I walked out both employees were standing at the registers with no customers around talking. Not going back until the owner cracks down and actually starts caring about their store.

Really just an all around terrible job of grooming our family Doodle, Lucy…read more She was not clean, Ears Dirty, Nails not clipped, Uneven all over and totally skinned in other areas...They offered to redo her to "make it right"...ummmm no way...Really wanted to like this place, as it's convenient to my daughter's work... On the left is Lucy the day she was groomed by Mother Puppers, on the right is Lucy after having her redone by the groomer we use to use, who, by the way had almost nothing to work with... Sorry Mother Puppers... But seriously, you need a new groomer...Lucy had not a single mat! There is really no excuse for such shoddy work...She wasn't even bathed.

I honestly hesitated to write this review, especially after seeing so much positive feedback from…read moreothers which is why I waited almost a month to share my experience. I boarded my dog here for five days and called to check on him multiple times (3-4 times). Each time, I was told he was doing well aside from a small bout of diarrhea one day. However, when I picked him up, there were several concerning issues that I believe should have been communicated to me earlier. His elbows and knees were rubbed raw almost like road rash. Even a week or two later, the scabs were still healing. I'm not sure what could have caused this other than being kept on concrete, which I specifically asked about. I was told that beds would be provided. (photo included was taken a week and a half after return) More concerning, when I brought him home, he had blood coming from his mouth enough that it got on my arm when I touched him. Again, nothing about this was ever mentioned in any of the calls or while I talked to her when I picked him up. While there are things I liked about this facility--the website is well done, I appreciated the photo they sent during his stay, and I like that the dogs are kept separate for safety I believe there needs to be more attention to the animals' well-being and more transparency when issues arise. The pricing is affordable, which I can understand being a draw for many people, but unfortunately, based on my experience, I wouldn't feel comfortable recommending this place to a friend.