They do not transport anyone up or down a step! Seems like a simple operation but their insurance…read morewon't allow it. Update: we weren't able to use Allegiance Transportation due to the fact they cannot move patients on steps. Would be nice if they added this piece of information to their website to save potential customers time. That's the reason for a less than perfect score.

Mike was wonderful with my elderly mom...she needed transport to/from the dentist and he was…read morepatient and kind! I rode along and could totally relax while he took care of her. On time. Great customer service all around.

Tony is a great resource for transportation. He's reliable and knowledgeable. He also keeps a clean…read morevehicle.

Tony didn't show up for schedule pickup. He seem to lie about confirming. He mess up. Plus Lyft was…read moreeasier to use and less money.

I appreciate all the hard work that everyone at Home Instead provided to make Del as comfortable as…read morepossible. I know that there were some times that were more challenging and thanks for being there for us. I sure miss the nice ladies that would come and help. Del was so sick for a long time and now he is in a better place where he can breathe and walk. Thanks to all of you, Sincerely Connie

I have worked for Home Instead Senior Care Minneapolis and Western Suburbs for 7 years and the…read moreexperience has been wonderful! Over these 7 years I have enjoyed a variety of seniors that have enriched my life as well as I have enriched their lives. The office staff of Home Instead Senior Care Minneapolis and Western Suburbs is very receptive to the employees and families needs and matches the skill level of the CAREGiver with the loved one. The families that I work with are very happy with the service we provide and how I have cared for their mother and/or father. The care that I take with their parent(s) allows them to be the daughter or son to their parents and they do not have to worry about the care giving aspect. I have seen a relief from them after I have come into their lives; it is like a weight has been lifted from their lives. Many of the family members have said to me that I am an angel sent to them and they are very appreciative of all I do for their mother and/or father. As an employee of Home Instead Senior Care Minneapolis and Western Suburb, I feel valued and respected for what I provide to the families who request our service. The Home Instead Senior Care Minneapolis and Western Suburb offers a variety of classes for the CAREGivers, which ensures we are trained before we are sent to the home or facility of the person's loved one. There is a trained nurse on staff and when a need arises we can contact her and get immediate medical help. This gives the family a sense of security that when they accept me into their lives as the CAREGiver, they know that there is a solid staff of professionals involved with the care of their loved one(s). The families and seniors are assured that I will treat their loved one/them with the same loving care I would treat my grandmother, my mother or how I would want to be treated.

Terrible. Just terrible. Please under no circumstances use these people. Did not correct their own…read morescheduling errors in spite of multiple confirmations to correct. Picked up a child erroneously in spite of me stating multiple that ride was not needed, and then attempted to state they could not wait for me to drive to get her because waiting more than10m was against their policy. So leaving a 9 yo kid waiting in front of the house due to THEIR error was considered ok. Stay away. There are too many other places you can get help from. They are irresponsible and rude at best.

I had taken this company a couple years ago. they had no problem at that time, taking my well…read moretrained seeing eye dog. now, I had requested to take them again and they flat out told ucare that they wouldn't take me because of my dog. they claimed that the next person to ride in vehicle might have dog allergies. last time I checked, it is against both state and federal law to deny someone who has a trained service dog. But, I guess now days the customber is never right. That whent the way of roatery phones!

Very responsive, professional, and competent. We used them five times in 2-1/2 weeks and all…read moretransportations were spectacular. They made managing through a very stressful time so much easier. Highly recommend.

Friendly people. Drivers are on time. Nice vans. Dependable. I recommend this companyread more

Has cataract surgery today and my ride was confirmed on Monday. Tried calling after appt ended to…read morelet them Know I was ready and could not get through. Other folks at the clinic also tried and same result. Ride never came. Not good customer service. Won't be calling again.

First two days with the company. Both days late half hour to my medical appointment. First driver…read moresmelled like booze. The second driver pretended to not know English and refused to speak. Nother driver would wait for my in and out 2 minute appointment, I had to call their dispatch several times. Worst experience ever. Going back to transportation+.

If you expect timely service, choose another company. This company has no interest in…read moreprofessionalism and prioritizes profitability over competent management.

From the owner: Over 20 years of Specialized Transportation for School Districts, Homeless students, Special…read moreEducation Students, and Medical Transportation

Highly recommend Ben's Shuttle Service! received a recommendation from NextDoor so was Leary at…read morefirst. He is true to his word, honest, highly dependable. He is a joy, and will be calling him for all our airport needs in future In the Arden Hills/Shoreview area.

From the owner: Hello. I offer shuttle service to the airport or to medical appointments in the Twin Cities. I can…read moreassist with heavy lifting, wheel chairs or other needs. I also offer a full-size sedan or full-size pick up if needed. Thank you!