A long overdue review, but incredibly heartfelt and full of gratitude…read more When the market and rates were getting really tricky in 2023, Shannon and her awesome team helped us through a very tough time and difficult refinancing of our home so that we could buy out the other heir to the property. Not only did she help us save our home, she also helped us to consolidate our debts and make everything manageable. They never gave up on us and fought to make it all work out. We'll be forever grateful. Thank you Shannon! Thanks so much for you and your fabulous team!

if there were 1,000 stars that's what I would rate ALS. The expertise, promptness, knowledge,…read moreconstant communication, attentiveness and so much ALOHA the list could go on and on. If you're looking for a lender that understands your needs, ALS is the place. Reach out to them FIRST. Triple Shaka to ALS. We are so grateful for YOU.

Buying a home is a really huge decision that you never want to have to deal with on your own. Ben…read moreand his team at Aligned Mortgage made the process of owning a home easy, smooth, and not so scary. He was there every step of the way. He answered any questions we had. He explained the process and what to expect so we knew exactly what was going on. We are now first time homeowners! We couldn't have done it without Ben's help. I highly recommend Aligned Mortgage with your loan.

Super convenient that Aligned Mortgage has Continued Education for anyone that has a Realtors…read moreLicense. It is required that you earn a certain amount of credits to renew your license every other year. I was super stocked that I discovered this place, it is close to home, and I am not comfortable driving into town other than work. Classroom size is comfortable. It was not overly crowded, so everyone was able to sit comfortably. I guess I lucked out with the parking because there was lots available. I love it that I didn't need to look for street parking, they have their own private lot. Bathroom has a combination, and only 2 stalls but that wasn't a problem. This place is located next door to Zippy's in Waipio Gentry.

I was referred to Aloha Lending Services from a business friend to open a Home Equity Line of…read moreCredit (HELOC). She was very good at communicating information and my status. There was so much delays due to the amount of people trying to refi and buy homes in this house frenzy Hawaii is having. I was very upset at a point in time but it was from the other end of our HELOC transaction. Lauren was very good at making feel at ease. I was going to not continue due to the delay but like the saying goes, high risk high reward. What I was originally going to do was do a refinance on my condo but what happened was that I could get a lower rate and pay less fees at closing if I went with the HELOC route. I would also get to pay off my mortgage balance and SAVE a ton of money on interest! Living on this island you gotta be smart with your finances so I stayed the course and Lauren is still helpful with questions. Due to pandemic, in person visits were by appointment. Things may have changed but give her a call at Aloha Lending Services if you need her expertise.

Lauren helped me get on track financially a few years back. I had been struggling to make ends…read moremeet until I was introduced to 101 Financial. The year I started, I paid off all of my credit cards and put an extra $20k (approximately, on the low end) into my mortgage. Last year she helped me with a life insurance policy. I am covered in case of emergency as the policy has living benefits (I don't have to be dead to benefit from it), and if something should happen to me, I am confident that my kids will not be struggling to pay bills! She also helped me install a retirement plan and put me on to a program that made me lots of money last year.... Get to know her and find out what kind of magic she can work in your life! I refer everyone to this lady. She is so helpful with a huge, kind heart!!!

We worked with Hi Five Team Loans powered by Kama'aina Mortgage Group and specifically Preston Sims…read moreand Kira Maddox for our recent home refinance and it honestly couldn't have gone smoother. After attempting to refinance with a large company and having it go really poorly to the point we pulled the plug, Preston and crew handled us with such care. They were highly responsive and used as much of our work from the prior attempted refi as they could, including the appraisal we had already paid for. They got us a great rate and walked us through the whole process step by step, readily answering any of the questions we had and trying to make things work for us in the best way possible. We can't thank Hi Five and Preston enough! Highly recommend!

John and his whole team is "top notch", they fight for you until the job is done. John never gave…read moreup and kept on smiling through the tough of it. At the end of the day, everything came out smelling like roses! Could not have asked for a better experience. V&J Diaz hugs Mahalo!

I have honestly not been using Yelp recently other than as a quick google source to see rates for…read morecheck up of the expected quality I am about to receive. Nevertheless, today after receiving an open arms, welcoming introduction to the meeting in this supposed to be quick get-to-know-each-other kind of relaxed meeting, I got to meet the legendary Jodie (and Geoff). I say legendary as I was seriously perplexed in all the positive analysis developed just from quick, focused, and efficient $$$ Jodie was able to jot down and calculate. Although I already have a house, I really feel like just a peon on this chess board of life. Thats why I do not see it anywhere close to the end of my story. I am currently 33 and genuinely not a subject matter expert in anything with mortgage, Jodie was able to translate my sloppy knowledge about mortgage processes and flip it into something I can easily understand. Likewise, she also provided me with not only one view, but actually a few different visions, but again this time with the realistic and workable matching information to my actual life/scenario rather than the poor information I sourced just from google ‍. The whole reason I took a few mins to seriously sit down and write this Yelp review was to display the equal level of respect Jodie and Geoff represented. They immediately displayed advanced subject matter expertise and soaring intellectual knowledge about the whole finance mortgage obstacles, and seriously held that standard throughout the meeting and the exact way all the way through the meeting and when we all parted ways. Seriously in the 1-2 hr meeting today, I went in there confident, but afterwards, the awe-inspired vibes and reality reassurance they both provided me gave me one of the best feelings/highs I've had in a very long time. Although I just met them, without Judie or Geoff needing to ask me to recommend them to others, I would in a heart beat share the knowledge they gave me and their contacts now to anyone who needs assistance with mortgage as I want all my friends, family or just anyone I know to surround themselves with the highest levels of respect and treatment as this will lead anybody trying to provide for their family the best they truly can do and show for their hard earned money. Respect and appreciation is all over this review but again from the bottom of my heart, my family thanks and appreciate this. Thank you.

We met Jodie through Team Lally, and I must say--it was an emotional journey, but overall, we're…read moreincredibly happy and grateful for the service we received. We worked closely with Jodie, Anna, Lisa, Kasie, and Jeannie throughout the entire process. They were all extremely knowledgeable, helpful, and dedicated--putting in long days and late nights to make sure everything went smoothly. While there were some stressful moments (through no fault of theirs), they guided us through every step and made sure we got exactly what we needed. We asked for so many estimates and had so many questions--and they handled it all like pros, never missing a beat. Thanks to their hard work, we were able to get to closing much faster than expected. Their attention to detail and commitment gave us complete confidence that not only would the job get done--but it would be done right. And that peace of mind means everything. I highly recommend Pacific Rim Mortgage to anyone and everyone. I would absolutely work with them again!

Everyone was helpful in getting my problem solved. Very knowledgeable and polite and patient and it…read morewasn't hard to make a appointment

Monthly I pay a shared loan and pay towards the principal, so the staff is pretty friendly, ask if…read moreanything more I need and handle what I need done pretty well. Would recommend them solely on their customer service, what they offer on the financial part and the fact they approved the loan! Our roof is fixed!

Banking in Waipahu, Oahu, Hawaii…read more.. My aunty has her checking and savings accounts at American Savings Bank. We have been calling every month to transfer money from her savings to her checking. I thought that it was strange that her accounts were only in her name. I asked if she wanted one or both of her sons on her accounts... to be safe... in case she goes into the hospital again... She agreed. I parked in the shared parking lot at Waipahu Town Center. Located right next to Longs Drugs Store, American Savings Bank has two Automated Teller Machines outside for after hour transactions. They close at 5pm on Mondays through Thursdays; 6pm on Fridays; and 1pm on Saturdays and Sundays. Inside the spacious, clean environment, there were two visible tellers. Another customer was waiting for the 3rd teller who was in the back. I grabbed an office chair from the office on the end so aunty could sit down while she waited for her turn. A teller finally was free to help us, but she couldn't do everything that we requested. The Assistant Vice President, Jill, came to our aid. We followed her to her office and laid out some documents. Jill did as much as she could. We will keep in touch and finish this transaction tomorrow. Thank you! Note: checks are $28.50 per box - hopefully, this fee can be waived!

I HAD SUCH AN AMAZING EXPERIENCE AT THIS PLACE! Miss Louella Villanueva is the most amazing and…read moreefficient personal banker I've ever met! If you want a fast and easy service, I HIGHLY recommend that you go see her at the Waipahu branch. Thank you again Miss Louella!

5/13/25 Not too often do I come to this branch for service…read morebut I would like to extend my gratitude to the assistance Vice president at this establishment. The woman today had assisted me with my transactions and provided both genuine care and support for my situation and time of need. She was very professional with my encounter. She is very patient and accommodated my every need. Most times, dealing with customer service, not to often can you talk with a stranger on a personal level as if I'm talking to a family and friend. This representative did just that and I applaud her for her efforts. Thank you again and hopefully other customers can also receive this type of service.

What a waste of time. Couldn't cash a check because I don't have a debit card. What kind of "bank"…read moreis this?

Need a loan? Lowel is the man to see! His professionalism helps me understand the whole process of…read moregetting a loan and buying my new home.He's very well rounded in his field, educates, and answers every question i have.

Banking in Waikele, O'ahu, Hawaii…read more.. I was told by my other credit union that Aloha Pacific Federal Credit Union was right across the way... haha! How convenient! I was able to transfer money easily from one to the other! I like Aloha Pacific Federal Credit Union for its yearly local calendar. They ask members to submit photos for the theme of the year. For example, one year, the theme was favorite places. This past year, it was pets. In the past, I remember shared recipes. Anyway, the Waikele location is new-looking, clean, spacious, and bright. It felt a bit odd when I was doing my transaction because I think there could be more privacy... Maybe if the line for the tellers was further away from the counters? Thanks for the friendly, efficient service! I'll be back!

The staff is welcoming and friendly very helpful!! I would recommend this credit union!!read more