SEVERELY LACKING IN BUSINESS MORALS AND CUSTOMER SERVICE. THEY DO NOT STAND BEHIND THEIR PRODUCTS.
Got the vintage advent Calendar. Beautiful presentation and lovely packaging. I'm on day two and so far day one was a craft washi tape , day two another craft washi tape.. I was hoping for more stationary items. Since I don't use washi tape, I'm hoping this whole advent calendar isn't just a bunch of tapes.!!! We'll see and I'll update accordingly.
UPDATE: i'm on day 10 now and so far I have received five rios of washi tapes, in various scrapbooking papers I guess to decorate your scrapbooking pageMd. The description, for this stated there would be stationary and journaling items. I don't do scrapbooking. I have no use for this. I splurged on this for myself this year and I've been so very disappointed.
I have reached out to the company, but so far no replies.
Update: I finally was able to locate a phone number, left a message with NO REPLIES. Called again and reached somone. She informed me that since they did not package the advent calendar, they can not accept a return or refund because they cannot resell. I asked her if the items in the calendar were from her store. She confirmed they were from her store. the items are unused and unopened, so why can't they sell them. I think the lack of replies and customer service speak for itself. If I add up the cost of items in the calendar, using the store as reference, it does not add up to $116. I'm so glad I could not afford the larger calendar. This store may have nice merchandise for the scrapbooker, but their morals and customer service are severely lacking. read more