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Andy's Small Engine Repair

5.0 (1 review)

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Farm equipment repair

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1 year ago

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Stittsville Trailer - Photo

Stittsville Trailer

(5 reviews)

I took my trailer there to put on new tires and do a bearings service. The technician told me that…read moreI have to change the brakes and bushings as well (tandem axle) and somehow that will incrementally cost an extra $4500 (changing back plates and bushings) on top of the original job for tires and bearings (should be noted brake parts cost $250 for 4 wheels on Amazon, and bushings are not that expensive). I wanted to cancel the whole job but they had my trailer and forced me to take the tires and charged me an inspection fee on top (somehow putting the drums back on is an extra 1.25h on top of the tire installation where the tires are already off)...... I am not even sure if they serviced the bearings... To put it mildly I do question their integrity given this behaviour and the prices quoted for changing the electric brakes and knowing what it actually takes to do it... I hoped I misheard but they certainly did not correct me when I repeated the price back to them... I went there based on their reputation and I am very disappointed by the experience. $4500 is quadruple what would cost to do disks and rotors on 4 wheels on any car which is quite a bit more complex, let alone electric brakes on a trailer so in my view we are talking orders of magnitude difference...

It's too bad I can't give zero star rating. DO NOT go to Stittsville Trailers!…read moreWe took a used hybrid camper trailer that we recently purchased to Stittsville Trailers to have them check it to make sure that the camper is safe to drive. At the same time, we ask them to switch the newer tires from our old tent trailer to the hybrid trailer as they were the same size. The service department called us to let us know that the axle on the hybrid trailer is bent and needs replacing. We waited 5 days for the new axle to be ordered and installed and was charged over $900.00. When we got home, my husband checked the rating on the tires on the hybrid and noticed that they were not the correct tires for the trailer (too small). I called Stittsville Trailers back to find out why they didn't check the tires before they installed the new axle and to let us know that we needed to replace the tires. I spoke with Orville, the owner, and was advised that they don't check the tires if the customer supplies them. I reiterated that the whole reason we bought the hybrid camper in was for them to check to make sure that everything is good and safe with the hybrid. I asked if this should have been part of their service check? Orville replied that "they don't check tires if supplied by the customer". I was not amused by his reply so I asked him "if the customer supplied tires for a lawn mower would they install it on the trailer"? According to Orville "yes, they would"! I told him this is the stupidest thing I've heard and he didn't agree. Stay away!

Andy's Small Engine Repair - farmequipmentrepair - Updated May 2026

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