Absolutely incompetent. I first called for a quotation for an auto insurance policy for my…read morecommercial vehicle and communicated with Caroline. Caroline chose to text rather than call. After calling on a Friday I called the office twice because I never heard back. I was promised a follow up on Monday. One week later I still had not heard back. At this point I emailed Reis in hope of getting the message out that I had been ghosted. I finally heard back from another agent by the name of John. John apologize on Caroline's behalf and offered to pick up where we left off. The call from John was the on the Friday before a holiday weekend and we agreed to touch base the following Tuesday during regular business hours. I decided to Email John Tuesday morning to set up a time that might work for the both of us. I offered a one hour window of time early afternoon or a time slot late in the day. At this point I still had not heard back from John. John is also mia!! Do not trust Reis with your insurance needs. I not only was interested in one policy but potentally two additional vehicles, homeowners and a liability policy for my business. Do not waste your time and share your personal information with this establishment. They are not trustworthy. Onward!!

From the owner: At The Reis Group, we offer a variety of custom-tailored insurance policies from some of the…read morenation's highest-rated insurance carriers, ensuring that you receive quality insurance solutions that will meet your personal and commercial needs. Our team of experienced in-house professionals can help you find the right option, giving you the best insurance protection at some of the lowest rates available. Some of the many insurance types in which we specialize include: Personal: Auto, Boat, Disability, Flood, Homeowners, Landlord Package, Life, Long-Term Care, Motorcycle, Professional Liability, Recreational Vehicle, Renters, Umbrella Liability, Wedding Business: Auto, Bonds, Cyber Liability, Directors & Officers Liability, Employment Practices Liability, Equestrian, Farm, Flood, General liability, Group Dental, Group Disability, Group Health, Group Life, New York Disability Benefits, Property, Umbrella Liability, Workers Compensation Consulting: Bid Specification, Proposal Review With offices in Kingston, Saugerties, New Windsor and Latham(Albany County) New York, there is a branch nearby to serve your insurance needs, answer any questions you may have about insurance policies, and offer you a competitive quote/proposal.

I've been with the Diane Williams State Farm office in Kingston New York for over 20 years now, for…read moreall my insurance needs. They've kept me as a loyal customer because of their friendly, super-responsive, helpful customer service. And in the rare times that I've actually needed the insurance coverage, they've been there for me. I highly recommend them for this reason.

DO NOT use this agent. I had a loan on my car. When i was going away for a few months i put the car…read morein my garage and off the road. I called this StateFarm agency and was informed I could take off collision on the car. She never asked if i had a loan. I now found out that with all the loan companies, if you have a loan even if its off the road they still require collision on the car. After auto payments on the loan and all the years paying it off, and putting on and off the road ,i wanted to find out when it was going to be paid off. This is when I found this out and also found out the loan company was billing me for collision insurance monthly for three years and just adding it to my payments. This agency never told me this and said " You should have known this" Information like this is why you have an agent...Diane does not care, like the last reviewer she just wants the money

Lydia continues to deliver above and beyond. I never cease to be amazed by how hard she works to…read moreget me exactly what I need. She is truly a superstar and has redefined for me what superlative service really means!

From the owner: Providing personal insurance products and packages including auto, home, life, landlord and more…read morewith the most comprehensive coverage at competitive prices. We also cater to small business including contractors, restaurants and others in need of general liability, commercial auto, business owner's policies, E&O and more. We are available evening and weekends by appointment.

My husband and I sat down with Mike earlier this week. My first impression was that the office was…read morevery easy to find, parking was easy, and the office was clean, smelled nice and had an inviting feel to it. We were greeted upon entry by Mike's friendly office staff and an adorable pup. Mike gave us a few hours of his time, and explained there was no obligation for us to sign up with State Farm -- I've been a loyal Allstate customer for years, as my parents have been with Allstate for close to 40 years. I honestly thought I was getting the best possible deal, but Mike was able to beat that and bring my payments down!! I highly recommend Mike - he is kind, easy-going and professional, and he will save you money. I plan on getting my whole family on board now!

Hunter Neville at Mike Mills Insurance in Red Hook provided superb service. He is knowledgable,…read morethorough and very efficient. Also easy to work with, and the State Farm prices are far better than what I have been paying with my former company.

Absolutely the worst!!! Denied my claim of water damage after a rain storm. Stay away from this…read morecompany. The people they sent out to estimate the damages were the lowest of low. Conflicting reports from each adjuster. Now I have to sue them.