Absolutely the worst!!! Denied my claim of water damage after a rain storm. Stay away from this…read morecompany. The people they sent out to estimate the damages were the lowest of low. Conflicting reports from each adjuster. Now I have to sue them.

I've been with the Diane Williams State Farm office in Kingston New York for over 20 years now, for…read moreall my insurance needs. They've kept me as a loyal customer because of their friendly, super-responsive, helpful customer service. And in the rare times that I've actually needed the insurance coverage, they've been there for me. I highly recommend them for this reason.

DO NOT use this agent. I had a loan on my car. When i was going away for a few months i put the car…read morein my garage and off the road. I called this StateFarm agency and was informed I could take off collision on the car. She never asked if i had a loan. I now found out that with all the loan companies, if you have a loan even if its off the road they still require collision on the car. After auto payments on the loan and all the years paying it off, and putting on and off the road ,i wanted to find out when it was going to be paid off. This is when I found this out and also found out the loan company was billing me for collision insurance monthly for three years and just adding it to my payments. This agency never told me this and said " You should have known this" Information like this is why you have an agent...Diane does not care, like the last reviewer she just wants the money

I haven't read other reviews, because for me, Andy Williams State Farm insurance for my car has…read morebeen beyond Fantastic. I have a pretty good driving history, but Lo-and-behold, when I had an accident, it was a "TOTAL" wreck!! (Hit a deer, a big ). I didn't have a clue what to do, I was so upset. I just notified their office, and they took absolutely care of everything, the tow, the rental, etc. I was thoroughly amazed how swiftly and with no nonsense they assured me the only thing I needed to do was "relax!!" I've bragged at my amazement with Andy Williams State Farm and how great they were to me!!

Imagine Lord of the Flies.. now imagine those wild kids opened an insurance agency…read more. No order. No follow through. No dice!!! You can tell by all my references my age group so if you're about the same, RUN ! After weeks of trying to get car insurance and the hoops to do a simple thing, they couldn't keep their original quotes. Really nice guys.. no experience. Save the headache. Go elsewhere. I'm switching my home insurance away from them as well.