I've been with the Diane Williams State Farm office in Kingston New York for over 20 years now, for…read moreall my insurance needs. They've kept me as a loyal customer because of their friendly, super-responsive, helpful customer service. And in the rare times that I've actually needed the insurance coverage, they've been there for me. I highly recommend them for this reason.

DO NOT use this agent. I had a loan on my car. When i was going away for a few months i put the car…read morein my garage and off the road. I called this StateFarm agency and was informed I could take off collision on the car. She never asked if i had a loan. I now found out that with all the loan companies, if you have a loan even if its off the road they still require collision on the car. After auto payments on the loan and all the years paying it off, and putting on and off the road ,i wanted to find out when it was going to be paid off. This is when I found this out and also found out the loan company was billing me for collision insurance monthly for three years and just adding it to my payments. This agency never told me this and said " You should have known this" Information like this is why you have an agent...Diane does not care, like the last reviewer she just wants the money

I highly recommend Fox Insurance for your home and auto insurance needs. Colleen is a master of her…read morecraft ! Last week , after my home was badly damaged following the torrential downpours , Colleen was available IMMEDIATELY and walked me through the entire claims process ; most importantly she was empathic and warm. I can't thank you enough for making me and my family feel safe and cared for in our time of need.

We used the Fox Agency for insurance on a 12 year old used car. We canceled our policy-with…read moreconsiderable difficulty-after we realized, through multiple quotes with other insurace companies, that we were being overcharged at a rate of $1200 a year. We thought to shop local and to support our community and instead got grossly overcharged. The Fox Agency's employees were obnoxious-telling us multiple times that we could not cancel- as well as not providing us with the appropriate insurance documents to register our car which required not only multiple trips to DMV but one stay at DMV that lasted 4 hours to resolve. Would never use again and, frankly, wonder how they can even stay in business. SHAMEFUL.

I would like to give a GIANT shout out and Thank You to Nicole who helped me tremendously today…read more The women at this agency are Rock Stars and I appreciate their knowledge! Cheryl F. Hyde Park, NY 8/8/25

Scott is exceptionally and very detailed. I do not regret…read moreswitching to States Farms and having Scott as my agent because he always gives me undivided attention. Scott is very knowledgeable with the information he provided and answers to my questions. Thank you Scott"

I haven't read other reviews, because for me, Andy Williams State Farm insurance for my car has…read morebeen beyond Fantastic. I have a pretty good driving history, but Lo-and-behold, when I had an accident, it was a "TOTAL" wreck!! (Hit a deer, a big ). I didn't have a clue what to do, I was so upset. I just notified their office, and they took absolutely care of everything, the tow, the rental, etc. I was thoroughly amazed how swiftly and with no nonsense they assured me the only thing I needed to do was "relax!!" I've bragged at my amazement with Andy Williams State Farm and how great they were to me!!

Imagine Lord of the Flies.. now imagine those wild kids opened an insurance agency…read more. No order. No follow through. No dice!!! You can tell by all my references my age group so if you're about the same, RUN ! After weeks of trying to get car insurance and the hoops to do a simple thing, they couldn't keep their original quotes. Really nice guys.. no experience. Save the headache. Go elsewhere. I'm switching my home insurance away from them as well.

Ed Henke has been our Agent for home and auto insurance for over 25 years and he has consistently…read moreprovided excellent claim service and found extremely competitive rates for us. I check with other companies occasionally and usually find that Ed has beaten their rate or if he hasn't he is very willing to research my concern and find a policy that better meets my needs. This may sound like a commercial but I like to reward good service and good business with a great review rating. Scott C

Over the past few years and especially the last experience I had this past July (2015), I've been…read morehaving this business help set me up with some car insurance. Ken is awful nice and seems to be the only person I'm actually able to get in touch with over the last few years (including this years experience). Although it always seems that Ken & "the company" seem to know pretty much everything there is to know about Progressive Insurance, I wish someone here would double-check before they show me my rates for them to make sure I'm getting the most out of my buck and to make sure nobody else is lower. Although Ken has always found more discounts with Progressive, I do think a secondary check should be made to ensure Progressive is still the best one out there. (Make me feel like you are doing all of your job the next time I'm in - though I can trust you to find a good company to meet my needs.) Thanks for all the policies you've helped me with over the most recent past few years as well as this new one for this new (to me) car from this past summer.

Any time I have had either a problem or a question with my State Farm insurances (car and/or…read morerenters), when I have gone into the office to find out about it, it has been an absolute pleasure. Catherine or one of her staffers has always been able to resolve it on the spot, in a pleasant and efficient fashion. "It's a pleasure to do business with you!" John H.

Erika was a pleasure to work with. I wish all customer service went as smooth as it did working…read morewith her. She was friendly and easy to talk to and gave all the information and then some regarding any and all coverage. You can tell she truly cares about her clients. 10/10 would highly recommend!

I had a total loss, my truck caught on fire . It was a total loss. The insurance company "NY…read moreCentral mutual" gave me a low ball offer. I objected answer sued them. The broker -Pardee's did absolutely nothing to help me. They actually sided against me with the Insurance company. They don't deserve the commission they get from us. Remember the insurance company pays them a commission and that's good enough for them to turn against you. Pardees is not your friend.

Best insurance agency I have ever dealt with. Ryan bends over backwards to get the job done. A+++++read more

My husband and I sat down with Mike earlier this week. My first impression was that the office was…read morevery easy to find, parking was easy, and the office was clean, smelled nice and had an inviting feel to it. We were greeted upon entry by Mike's friendly office staff and an adorable pup. Mike gave us a few hours of his time, and explained there was no obligation for us to sign up with State Farm -- I've been a loyal Allstate customer for years, as my parents have been with Allstate for close to 40 years. I honestly thought I was getting the best possible deal, but Mike was able to beat that and bring my payments down!! I highly recommend Mike - he is kind, easy-going and professional, and he will save you money. I plan on getting my whole family on board now!

Hunter Neville at Mike Mills Insurance in Red Hook provided superb service. He is knowledgable,…read morethorough and very efficient. Also easy to work with, and the State Farm prices are far better than what I have been paying with my former company.