My husband and I sat down with Mike earlier this week. My first impression was that the office was…read morevery easy to find, parking was easy, and the office was clean, smelled nice and had an inviting feel to it. We were greeted upon entry by Mike's friendly office staff and an adorable pup. Mike gave us a few hours of his time, and explained there was no obligation for us to sign up with State Farm -- I've been a loyal Allstate customer for years, as my parents have been with Allstate for close to 40 years. I honestly thought I was getting the best possible deal, but Mike was able to beat that and bring my payments down!! I highly recommend Mike - he is kind, easy-going and professional, and he will save you money. I plan on getting my whole family on board now!

Hunter Neville at Mike Mills Insurance in Red Hook provided superb service. He is knowledgable,…read morethorough and very efficient. Also easy to work with, and the State Farm prices are far better than what I have been paying with my former company.

I've been with the Diane Williams State Farm office in Kingston New York for over 20 years now, for…read moreall my insurance needs. They've kept me as a loyal customer because of their friendly, super-responsive, helpful customer service. And in the rare times that I've actually needed the insurance coverage, they've been there for me. I highly recommend them for this reason.

DO NOT use this agent. I had a loan on my car. When i was going away for a few months i put the car…read morein my garage and off the road. I called this StateFarm agency and was informed I could take off collision on the car. She never asked if i had a loan. I now found out that with all the loan companies, if you have a loan even if its off the road they still require collision on the car. After auto payments on the loan and all the years paying it off, and putting on and off the road ,i wanted to find out when it was going to be paid off. This is when I found this out and also found out the loan company was billing me for collision insurance monthly for three years and just adding it to my payments. This agency never told me this and said " You should have known this" Information like this is why you have an agent...Diane does not care, like the last reviewer she just wants the money

A family member of mine has chosen this agent/agency as their car insurer for decades. This past…read moreyear when he mailed in his insurance payment (as he has done every year for decades) it was stolen out of his mailbox and cashed by mailbox thief (this has been reported to the bank and the authorities and an investigation has ensued. My family member had every reason to believe that his payment was applied as his check was cashed. Unfortunately, he got into his first fender bender and due to situations beyond his control, he has lost his license due to "not having insurance" even though he paid the bill and the money was taken out of his account. Tom Loughlin has promised to remedy this situation but instead has decided not to even return the client or families phone calls. This has left his former loyal and faithful client without transportation, health care, medication and the basic necessities to survive. Mr. Loughlin is aware of the situation that he has placed his former client into and still refuses to act with honor and integrity. I received an advertisement from my local State Farm Agent asking me to reconsider State Farm as my insurance carrier. However, with people like Tom Loughlin setting the example for a lack of integrity and honor, I will not even be willing to receive a quote from any State Farm Agent. I will be contacting the main office of State Farm Nationally to explain why I will not be accepting an estimate from any State Farm office, why I am informing my 1,500 + Social Media Followers, why I am asking my first cousin who is a New York Times Best Selling Author ( and lives local to Mr. Loughlin) to inform any and all of his contacts of Mr. Loughlin's lack of business and personal ethics, and will the local media sources as I feel that consumers should be informed of the dangers in using Tom Loughlin and State Farm by proxy.

From the owner: The mission of the Tom Loughlin State Farm is not just to meet your level of expectation but to…read moreexceed it when it comes to insurance. We treat our State Farm customers like family and provide service that surpasses others. We are here to help! License #: NY-LA706868, NY-PC706868

Absolutely the worst!!! Denied my claim of water damage after a rain storm. Stay away from this…read morecompany. The people they sent out to estimate the damages were the lowest of low. Conflicting reports from each adjuster. Now I have to sue them.

This is the most poorly run business I have ever had the displeasure to cross paths with. Tried to…read morebuy insurance online June 8th, a Thursday. The next morning I did not have any insurance cards yet but they had taken my money immediately. I called the regular customer service line and as transferred to this local office. Christina there took my call and ended up getting ID cards emailed to me. I took these to the DMV to be told they were invalid. I called the office to figure out what happened and after some digging I was told I did not qualify for insurance through All State (how did Christina get me insurance cards?) I said okay and asked them to cancel and refund my money, was then told I needed to wait until the office closed to call back and speak to the call center to cancel and get a refund. When I did that I was told the local office needs to cancel the policy. Well this office is closed for the weekend so I can't do anything but shop around for another insurance company. A few days go by, where I assumed since I did not qualify for insurance I would get refunded and canceled automatically, I get an email thanking me for my purchase and gives me more ID cards and policy information. Call the customer service and again was transferred to this same office to cancel my non existent policy but they now tell me I need to come in there to sign something. Not only is this completely different than what they told me the first time, but I never was in the office in the first place, why should I have to come there to sign something? Was on vacation for a week and finally got to email them proof of insurance on the 25th, and they canceled my policy on June 26th for effective the 11th. A few days go by and I ask them where my refund is and they tell me it takes two weeks. Two weeks go by and still no refund so I email again and they said they will escalate to management. Finally I get my refund on July 16th, a month and a half after they charged me for a policy that I should not have qualified for. THEN I get an email saying that my review is unfair and untrue and was asked to remove it or "She will have to defend the reputation of business and herself!" This is hands down the worst customer service I have ever experienced in my life. This was originally posted on 6-16 and edited on 7-21.

From the owner: Contact my Agency to get a Quick, Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. As an Allstate Agent in Port Ewen, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car, boat, and more.

Ed Henke has been our Agent for home and auto insurance for over 25 years and he has consistently…read moreprovided excellent claim service and found extremely competitive rates for us. I check with other companies occasionally and usually find that Ed has beaten their rate or if he hasn't he is very willing to research my concern and find a policy that better meets my needs. This may sound like a commercial but I like to reward good service and good business with a great review rating. Scott C

Over the past few years and especially the last experience I had this past July (2015), I've been…read morehaving this business help set me up with some car insurance. Ken is awful nice and seems to be the only person I'm actually able to get in touch with over the last few years (including this years experience). Although it always seems that Ken & "the company" seem to know pretty much everything there is to know about Progressive Insurance, I wish someone here would double-check before they show me my rates for them to make sure I'm getting the most out of my buck and to make sure nobody else is lower. Although Ken has always found more discounts with Progressive, I do think a secondary check should be made to ensure Progressive is still the best one out there. (Make me feel like you are doing all of your job the next time I'm in - though I can trust you to find a good company to meet my needs.) Thanks for all the policies you've helped me with over the most recent past few years as well as this new one for this new (to me) car from this past summer.