Brad did an excellent job repairing my lawn sprinkler system! I was having a major issue with the…read moresystem losing pressure and leaking a significant amount of water into the street, while my lawn wasn't even getting watered properly. Brad quickly diagnosed the problem, explained what was going on, and got everything repaired and working correctly. I really appreciated his professionalism, knowledge, and attention to detail. It's great to have the system working efficiently again without wasting water. I highly recommend Brad to anyone needing sprinkler system repair--great service from start to finish!

I was impressed with Total Lawn and Sprinkler. Brad was accurate in his diagnosis of my sprinkler…read moresystem issue. He ordered the broken part and repaired the following day. No more leak! I would call this company again for any future issues with my sprinklers.

Rick the owner is very responsive via phone and sent Sample out to service us on a weekend…read moreconvenient for us. Sample did a great job repairing our sprinkling system and addressing water pressure issues. He also walked through everything he did with my husband. Prices were reasonable too.

I have used McCutcheon Irrigation several times over the last 9 years when it was run by James and…read morethey have always been great. That is no longer the case. I had them out to repair a sprinkler head mid-May. Hannah said that they now do landscaping, so I had her do a quote for landscaping. It took several weeks to get the quote. When they finally came out, the quote went up by $750. I said fine and paid it, but the work still wasn't completed. They said their "supplier" ran out of the materials. I later found out that the materials are stocked every day at any Lowe's. Texted several times to get the work completed, and the new quote has almost doubled. Still can't get them to come out and finish the job or even reply to texts. Sad that the company is being run this way after James' passing. He was a great dude and super reliable. Do not use this company now. They have no idea how to bid a job, run a business or deal with customers--totally unreliable, unprofessional, and unresponsive.

Incomplete job. Took the money and ran. Definitely not reliable. It is truly a shame that James has…read morepassed away and that his daughter, Hannah, is destroying the reputation of his business. He was a wonderful, honest man.

I've had to revise my reading on this company due to bad experience with their shrubbery watering…read moresystem. Their system only dribbles a little water at eat shrub. They tell you to water for an hour. Unfortunately, this results in the PVC tapping being under 100 pounds of pressure. Their installers do not use a cleaner on the PVC fitting. Therefore the fittings blow apart. This is happened to us four times and resulted in $600 of additional water use.

Our pro John was extremely informative helpful and professional. John was able to identify our…read moreissues and fix them properly. I would highly recommend this company for your sprinkler irrigation system. The price was affordable for what we needed done. He was diligent yet it did not take hours for something I thought would take all day. He took his time to assess all of our zones just like we needed for the closing of our home thank you so much All American. And a big shout out to the operator who took my call she understood my issue and expedited this matter. Wow, what a team!!!

Medallion Sprinkler just left my house after making some repairs. Brandon is very professional,…read moreefficient and helpful. He was here working for a solid two hours and I felt the price was very reasonable. He took extra time to explain my system and suggest the best options for my repairs. He even drew out a map of my irrigation sprinkler heads and system control valves. I highly recommend the original oldest irrigation system in New Braunfels, since 1983.

What an amazing service we had using Medallion sprinkler systems. First, let me start with the…read moreexcellent customer service Matt has. I learned so much as he worked and so kindly taught me everything about my system. He fixed everything that was wrong with my system adjusted the sprinklers that were messed up and set up my home system that controlled everything to exactly what it needed. Last and certainly not least the value is excellent for everything that he provided. I strongly recommend this company as it's family owned and has excellent workers with amazing value.

Local business with incredibly skilled staff! Made me confident in was finally in good and…read morecompetent hands for all of my irrigation needs! A great value for excellent service! This is my go to company now.

Came the same day. Had everything repaired and more within minutes. Very respectful, honest, will…read moreuse again for sure.

Late Post~ Last…read moreyear, I moved into my dream home, only to be met with a series of setbacks and disappointments due to a problematic builder (CKC) and poor customer service. After dealing with numerous unscrupulous vendors and a previous landscaper who took my deposit without delivering, I had almost lost hope in finding reliable and honest contractors. That changed when I met Brad at Moore Irrigation via Gregg at Pristine Landscaping. Brad surveyed my property with Gregg and they were both a breath of fresh air. From the very start, they were professional and provided the reassurance I needed, making it clear that my project was in great hands. Brad and I walked the project on several occasions and he listened to my concerns and dedicated his team of skilled professionals from day one. Within just 30 days, despite the enormity of the project, their team of expert irrigators, transformed my rocky terrain into a Mediterranean paradise. Brads transparency and commitment stood out--he did not underbid like many contractors just to secure the job. Instead, he ensured every aspect of the project met my expectations. Brad, I can't thank you enough for how happy I am with my Irrigation and Landscaping Lighting Project. Beyond the exceptional work, your team has responded to my calls and any concerns raised and ensured my beautiful landscape is properly irrigated. I highly recommend you and Moore Irrigation for anyone seeking top-tier service and genuine care and Great Value. I will definitely be calling Brad again to finish the back yard and add more lighting in the future.

There are good reasons that Moore Irrigation has a 3.5 star rating... many customers report having…read morethe same terrible customer service and incompetent results that I experienced with them. I contacted Moore Irrigation to fix a broken Master Valve. Their tech, Byron, arrived on Wednesday to fix the master valve issue. Unfortunately, he did not perform the work properly, which caused the backyard sprinkler system to stop working. I called on Thursday to report the issue, and have a tech sent out to fix it. I was told that the earliest Moore could have a tech out is Monday, which was disappointing. On Monday, Tyler, from Moore Irrigation, called and told me that the tech wouldn't be able to make the scheduled time, and rescheduled for Tuesday. On Tuesday, Tyler called again, and said that the tech again wouldn't be able to come out as scheduled, and rescheduled for late in the day Wednesday. When I told Tyler that I was concerned about their reliability, considering their repeat cancelling and rescheduling, and whether I could count on them to actually show up on Wednesday, and he said he couldn't commit to anything, and "things happen". A reputable company with proper customer service would have provided a prompt response to fix their mistake, instead of giving me the run around and continuously making excuses. With such a lame, unreliable response, and the history of missing scheduled times, I contacted another vendor to address the issue. I couldn't continue to let the yard go without watering during the summer heat. The new vendor arrived on time, and promptly fixed the mistake that Moore Irrigation made. When I talked with Tyler at Moore Irrigation, he was flippant and adversarial like he was every time I talked with him, and said "mistakes happen". I tried to resolve the issue with Tyler, but he cursed at me, and hung up on me. Don't do business with this incompetent, hostile company. Customers shouldn't be given lame excuses day after day, then cursed at, and hang up on. Customers deserve far better service than Moore Irrigation.

I recently had a retaining wall with fence and drainage redirected away from my house. I was very…read moreskeptical because I've been taking advantage of so many times. But Carlos and his crew made me have faith again. They were here every morning at 7:30 AM and worked till 5 PM, of course taking a lunch break. They were so dedicated and made sure every detail was taken care of even cleaned after themselves everyday! I recommend this company 120%. The value was worth every last cent and more. . But Carlos if you read this please don't ask me for more $. I am very, very happy with the work done that no flood will be able to take the wall or my house dow. So glad that there are still companies that are proud of what they do and make sure that there customers are too!

Such a great company! Juan And his crew worked so hard and did everything with the utmost care and…read moreintegrity. They did EVERYTHING the correct way and didn't cut any corners. I would recommend H&M without hesitation and will definitely be using services again!