I initially went to Dr. Mendelsohn and found him warm and knowledgeable. This was a few years ago,…read morewhen he was just starting out, taking over for Dr. RIngler, who was a total Gem of a person, and an unassuming, yet quite knowledgeable, whip smart Vet. His wife, his longtime assistant, is equally lovely, and quite expert herself. Part of why I continued with Dr. M. is the pleasure of seeing HER in the waiting area. So smart, funny, but able to assume a high seriousness when my Dogs were ill, her low key, warm, presence was so helpful when my high energy dog was ill.. SO PLEASE, I want to make clear that the Ringlers were fantastic. However, when Dr. Ringler became ill, and died, his replacement,Dr. M ( above), initially also lovely, soon seemed frustrated, aloof, and even slightly hostile in response to my questions before and after He examined my Dog. I do not believe I am hypersensitive. My husband is a head and neck surgeon, and I am a clinical psychologist. We both know how to take care of patients, even those who may be more challenging for one reason or another. We do so without. being rude, aloof, nor irritated. This is NOT the appropriate behavior for a helping professional, particular in response to a sick, or more generally, a vulnerable animal