I needed to swap out a big bathtub in a tiny bathroom and get a walk-in shower installed on a tight…read morebudget. I got many, many quotes until I discovered Island Marble. They weren't the cheapest quote but they certainly weren't the most expensive by several thousand dollars - and I really liked the look of their walk-in showers. I worked with David, the owner and Loree, the office manager, both were professional and pleasant to deal with - and what they promised, they delivered. They also gave excellent advice on what would work best in my small bathroom. The shower was installed this week on time and with a minimum of fuss even with a slight hiccup in the installation of the sliding door. All the trades people who came to work over the four days were on time, professional and competent. Cannot recommend this company highly enough. Five stars.

Regretting getting Island Marble on recent install. Their current product is of lesser quality than…read morewhat Island Marble used to sell. The new owner acts like he's doing you a favour to take the job. If you do decide to go with them, insist up front before hiring them that they do all cutting on their own premises as the plastic residue is nearly impossible to clean up afterwards.

good product selection, not great value, service was very poor today - not sure I caught them on a…read morebad day but I don't remember the last time I had worse service at a store.

Very happy with products. Staff informative. Not the cheapest place in town but when your looking…read morefor Something specific and there the place that has it. You pay what you have to pay. All in all there a great place to Shop

These guys reminded us what good service is all about! They greeted us warmly on arrival, gave us…read moreprompt service and were very knowledgeable. Lots of options and competitive prices, but it is the friendly service that will make them our "go to" place for tile from now on!

I wasn't sure what I was looking for today color-wise, and a very rude employee followed me around…read morethe store like I was doing something wrong. I don't like feeling like I'm being rushed, especially not when picking something that will be on my floor for me to look at for years upon years. Took my business elsewhere.

We paid the first deposit for our small kitchen renovation project on December 24, 2021. The…read moreproject started as scheduled in April 2022. Everything proceeded over the next 4 months with average delays due to supply chain and staff shortages. There was no proactive communication about these delays, I was left waiting for responses to emails on most occasions except when I included the office administrator in the communication. I expressed this frustration with the lack of customer service to the project manager, Tom, to the office admin, Dana and to the owner, Tony at the beginning of August, asking for more timely communication. By end of September 2022 the final pieces that were on back order were installed and we had updated the deficiency list with some very minor fixes. There was a site visit at the end of October to address some of the deficiency list items. I never heard back from anyone from Easy Installations or T-Square until end of January 2023. By that point I had assumed they were not coming back and I was managing most of the deficiencies on my own. I expressed this confusion to Tom. Over the next month there were a couple more miscommunications for scheduled site visits and a final painting to address the original deficiency list from September. Although there were still small fixes to do, I was DONE with this project. There was a visit by Tom mid February 2023 to present the final bill where I asked to have a meeting with Tony to discuss my final bill and the project overall. I waited over 10 days when the office contacted me to schedule a walk through for our deficiency list??!! After calling the office and explaining our project status, it became clear that all the admin and accounting staff were new and not up to date. We schedule a final bill meeting at my home on February 27, 2023. At that meeting Tony did not attend, instead Tom presented my bill saying he had talked to Tony about it. The lack of customer service, follow up, follow through and general miscommunications has made this project end on a very negative note. My kitchen is complete and I am satisfied with the end product in general (with some minor deficiencies that I refuse to wait for any longer) but I CAN NOT recommend Easy Installations or T-Square as a company that operates with any sense of customer service or integrity.

We absolutely love our kitchen renovation as well as our refinished hardwood floors and 3 fully…read morerenovated bathrooms. The IKEA cabinets in the kitchen and bathrooms look amazing. It was great that we found Easy Installations/T-Square Construction that could complete all of our renovation requirements. The staff were amazing and very professional especially during this COVID-19 pandemic and the end product is perfect. Our 1987 house has been modernized and we will enjoy it for many years.

This hardware store is right by my house and I wouldn't choose another one to go to! the staff are…read moreso knowledgeable and help you out right away. They have a very surprising wide range selection and truly seem like they care :)

Very helpful and knowledgeable staffer helped us with paint that was out of stock in our own…read moreneighbourhood. They were very busy but managed to keep all the waiting customers happy.

Very pleased to have found this place. I was looking for wooden spoons and they had several here -…read moreI'm very happy with them. It's a small shop but they have a lot of unusual items. I thought things were priced well.

Lovely items, good quality, friendly owner…read more.. I always walk out with more than I had intended...

We went to three Victoria flooring stores town look for vinyl flooring for our whole house. At…read moreJordan's Sammy was knowledgeable and helpful in getting our large order of Coretec flooring together at a price that was far better than any of the other stores. As we are up island, he arranged to have it shipped to Nanaimo with no additional cost. Very good service throughout.

Was looking for a specific transitions strip from flooring to stairway, guess they are not easy to…read morefind so I had to customize it. I stopped into Jordans and Justin was working it. He was energized and happy to help me gave me some options and I walked away with a piece I needed no charge. Yep will keep that place on my quick Dial. Thanks Gents. Awesome.

Well officially it's not really Quadra Appliances anymore as Shillion and his partner closed it 3…read moreyears ago. However they both still do repairs. Shillion is in his 70's and knows his business, very knowledgeable and energetic. My frig// freezer had quit and he found the culprit very quickly. The whole job took about 1.25 hrs and to my surprise when leaving at 9:30 at night he stated that he'd be heading to the bus. He likes the bus travel and the fact that it costs him little every month. An amazing man, very likeable and straightforward. My freezer/frig is 20 years old and he said if the compressor goes again then it's time for a new frig! I appreciated his honesty and his willingness to work in the evening ,as leaving my food outside in two coolers is a bit onerous to say the least. Also was a very reasonable price!

I highly recommend Shillon at Quadra Appliances- called this morning when an older stove in a house…read morewe just purchased stopped working. He actually took the time to troubleshoot with me, finding that the electrical panel was the problem, told me what to look for in the future and gave me a number where he could be contacted. We are overwhelmed by this service. I