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    Andrew Ritchie

    3.4 (5 reviews)

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    13 years ago

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    Mister Fixit - Butcher block with custom welded angled to allow walk space

    Mister Fixit

    (77 reviews)

    Ted came highly recommended by our neighborhood email list, and I couldn't be happier with the job…read morehe did. I reached out to get some cat wall furniture hung up (shelves, steps, and other things for the cat to jump and climb on), and it was super easy to get a quote and schedule a time. I imagine it's a somewhat small job for him compared to some of the reviews I saw here, but it's something I didn't have the skills to do myself, and I appreciated him taking it on. I will definitely be reaching out again in the future! It's such a relief to have someone I can rely on to take care of these things. He was professional, quick, and I am so happy seeing the shelves up (and knowing they're secure). Ted has one more fan in our email list!

    This is going to be long, but it needs to be, because the experience unfolded slowly and then all…read moreat once. I hired Ted because he seemed professional at first: reasonable quote (not the cheapest), clear scope of work, and a stated one-year warranty. I waited about a week for him to come out. The first red flag was timing. He said he'd arrive between 9:30 and 10:30. At 9:50 he texted that he was "wrapping up his morning job" and needed to get fuel, with no ETA. He arrived at 11. When he came in, he put foot covers on his shoes -- and then immediately stepped outside and back into my house, tracking dirt onto my carpet. He didn't have enough material to protect the floors where he'd be working, so I laid down plastic myself. He didn't seem particularly concerned about keeping the space clean. As the work began, things went downhill quickly. Ted started cutting into my walls and ceiling far more than expected. What should have been a relatively contained wiring job turned into multiple drywall openings -- including a long, thin strip cut from the power box toward the bathroom. As I write this, I have a drywall professional repairing all of these cuts. Once I realized how much drywall he was removing, I asked him to stop cutting and to check with me before making any more openings. I also asked how much he would charge to repair the drywall. He responded defensively, saying, "I didn't agree to that -- check your texts," as if I were asking him to fix it for free. He even threatened to leave. I clarified several times that I was simply asking for a quote. He never gave one, and instead just continued working. The long strip he cut was supposedly needed to run a new power wire. Ted initially insisted the wire would need to run under the ceiling joists -- essentially beneath the drywall -- and that I'd "just mud and tape it." I've done enough drywall work myself to know that this is incorrect. I used a flashlight to show him existing wiring running properly over the joists. He eventually conceded that it might be possible. Later, he called me to say he'd need to extend the strip further because he didn't have a straight pole to fish the wire. I paused, thought about it, and realized I owned steel fish tape -- the correct tool for exactly this purpose. When I showed it to him, he glanced at it and said, dismissively, "That's for conduit," and turned away. I explained that fish tape is used for precisely this situation. He repeated, "It's for conduit," several times. When I tried to demonstrate its flexibility, he raised his voice and said, "Look, I don't want to get lectured, okay?" At that point, I had to tell him not to raise his voice at me in my own home. Eventually I suggested he just try the tool, and if he needed help I'd assist. He asked if we could "do it together," which struck me as odd. I declined. Later, I found the wire successfully run over the joists -- using the fish tape. After calling me again about needing yet another cut, I asked him to leave. By that point, the house was extremely dirty. Drywall dust was everywhere, and the carpet was full of debris. Ted insisted on vacuuming before leaving, despite the job being unfinished and the walls and ceiling being full of holes. I told him it was fine and that he could go. He kept insisting. At one point I looked down and noticed he was standing on my carpet without foot covers, after removing the plastic I'd put down. I finally had to tell him to leave very directly. The next day, a licensed electrician came to finish and clean up the work. He installed the remaining fan with zero additional cuts except for the one required to vent it outside -- not the cuts Ted said were necessary. We actually laughed together at how bad the previous work was. He also confirmed that the new circuit Ted had run was unnecessary. After checking the fan's power requirements, he simply removed the cable Ted installed and powered the fan from the existing circuit. I'm now having him come back later this week to fix a mistake Ted made on the fan he did install. One final detail: Ted left for about two and a half hours mid-job, and when he returned, he immediately smoked a cigarette in front of my house. I'm honestly baffled by how this person has positive reviews. I regret hiring him, waiting for him, and not ending the job sooner. Ted started out sounding professional, but that professionalism did not extend to his workmanship, communication, or conduct in my home. Edit: I see this guy replied to my review! I'm disappointed to see this response mischaracterizes both my expectations and my conduct. At no point did I ask for free drywall repair, nor did I yell at or curse at anyone. The core facts remain unchanged: unnecessary drywall cuts were made, the work was left unfinished, and a licensed electrician later confirmed much of the work was unnecessary and corrected it. I've shared my experience so others can make an informed decision.

    Karma Handy - Kitchen remodel

    Karma Handy

    (8 reviews)

    Karma Jamyang (James) is an excellent handyman! He is a skilled carpenter, does quality work, on…read moretime and on budget, while keeping a clean and tidy workspace. I feel his biggest attribute is that he listens to what the client wants, and works with the client to come up with the best solution to a problem. He helped on a significant deck remodel project, with extensive framing, siding and decking. He did all the actual decking, a lot of the framing and siding, and we could not be happier with the way it turned out. We would definitely hire James with Karma Handy again!

    (Caution - lengthy post) TL:DR, He botched my job, was rude to me, and expected to be paid a second…read moretime to fix the mistakes he made. After hiring Jamyang (Karma Handy) again to finish a remodeling project a dishonest, licensed contractor had messed up and then abandoned, I feel I have no choice but to update my review. Based on our history, I thought I could trust him but it turned out I could not. He was asked to install a bathroom vanity, mirror, light fixture and wall cabinet, redo a wall heater installation, and finish the new kitchen (cabinets, countertop, stove and dishwasher). While some things were done well (vanity, mirror, cabinet doors), he made so many mistakes and errors in judgement, I was beyond frustrated. (All this while he kept bugging me to write him a good review on his new webpage.) *New bathroom cabinet was positioned so the door hit the wall, multiple drill holes through the back, mismatched hardware... it looked terrible. *Free standing range: Told me to throw out parts that were required per mfgr. (and code) when he had no idea what they were for. Never read manual. *Countertop: Had the slab cut into two pieces, rather than a single piece with a cutout for the stove, leaving a 4" gap between it and the wall. He insisted the stove didn't fit and didn't understand that built-ins and free-standing units have different installation requirements. Widened the piece that went alongside the wall, against specs and requiring new filler/trim. *Ordered unnecessary materials *Positioned dishwasher crooked and too high and couldn't find the mfgr's. mounting brackets (they were in a bag inside the appliance, along with the instructions). Trim around it was sloppy and uneven. The list goes on... like leaving garbage and uneaten food on site, unable to reinstall cabinet hinges (I ultimately had to do that myself), rings of adhesive in the sink, installing a new light switch "upside down", incomplete caulking, mis-assembling the roll-out drawer, leaving pencil marks on the wall, and more. The last nails in the coffin came when after several weeks, we finally scheduled a day for him to come back to fix his mistakes, he showed up late, said he was only there to "talk about the work" (I'd sent an email with a complete list but he "doesn't read email"), and to my surprise, abruptly left saying he'd be back the next day. This wasted not only the day I'd cleared for him, but meant I had to clear the next day's schedule as well. He did return, and with a sour and argumentative attitude. He presented me with a bill that included old receipts I could not decipher, including purchases for another client (deducted after I noticed it). I wrote him a check for the full amount, but felt taken advantage of and immediately stopped payment so I could process what had just happened. It took a while but I documented what I felt were the biggest problems. I consulted professionals, highly-skilled carpenters and they all said that fixing mistakes was his responsibility (Jamyang charged me full price for fixing his errors). (Reminded me of the time I asked him to replace an outdoor light sensor with a motion sensor. Unsuccessful after many hours of trying to figure it out, I ordered a half-dozen other units based on his recommendation. He spent hours trying with a couple of them, but left the rest unopened. So much time had passed by this point that I couldn't return them for refunds.) The ultimate insult came when he assured me - promised, in fact, to swing by and assess the compatibility of a range hood vent that had a very short window for return. He said "tell me when it arrives and I promise I will come that day". (I'd asked him to look at the specs earlier but he couldn't figure them out.) When the day came. he didn't reply to my texts for two days and ultimate said, bluntly, "I'm not available". That alone cost me over $350 dollars. Ultimately, I put a list together with detailed explanations for the deductions I was taking. It was a lot of work that I did not enjoy, and I reduced the amounts deducted several times. When he showed up for his new check, I showed him the document I'd prepared with the details and that he could have someone read it to him or I could summarize it for him. He thought I wasn't going to pay him at all, which might have been appropriate but is not my style. He refused to take the letter with him and left with a snide remark. After all this, I will never recommend, hire or trust him again. He was arrogant, unreliable, disrespectful and made numerous amateur mistakes. He didn't listen or follow/read instructions. This job was clearly over his head. His customer service skills desperately need attention. I was surprised, disappointed and left with a slew of regrets and a whole new mess to fix. I hate having to do this. Moving forward. Caveat emptor.

    Andrew Ritchie - handyman - Updated May 2026

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