(Translated by Google) This doctor is very bad and irresponsible…read more (Original) 這個醫生非常差，不負責任

He checked me out and I seem to be OK. Got a blood test here and the shy assistant made the process…read morepainless. The facilities are clean. I threw a bunch of questions over at Dr. Gu and he answered all of them. Would recommend him to others that are looking for another doctor that sets appointments that don't overlap too much, unlike other doctors in this area. The place is a bit tricky to find. It's the 2nd large building (Gray color) from the corner.

I have been a patient of Dr. Lee now for over five years. Her attention to detail and quality of…read morecare is incredible. I love that she is very proactive, always on top of getting necessary lab work, and routine preventative care. She is very detailed, and genuinely cares about her patients. Her office staff are also very hard-working, kind, always friendly and helpful. I would definitely recommend Dr. Lee to anyone looking for a competent, quality primary doctor who shows dedication and quality care to her patients.

I have eczema and Dr. Lee suggested XOLAIR injections for my issue. When I Googled it, XOLAIR…read moreinjection is for severe asthma patients, not eczema patients. In addition, she likes to scold at her patients. Very impatient, arrogant, and poor bedside manner.

Writing this on behalf of my uncle who had a horrendous experience with Andrew Fung D.O., and the…read morefront desk. Keep in mind, my uncle has been going to this clinic for several decades and this is his first time seeing Dr Andrew Fung, who was extremely inconsiderate, rude, and unhelpful. Uncle went in to receive the documents needed for his blood work. They gave him the WRONG documents, it was the blood work papers for another patient of theirs (who is female and not even the same gender as my uncle). They were not careful and didnt check the paper before giving it to him! So he had to go back a 2nd time to rectify the situation. Unfortunately, the front desk and doctor kept claiming that no mistake was made, not checking the name on the paper and still insisting that they were right. They ignored his concern, met him with animosity, and kept insisting he was wrong. The doctor was extremely rude, dismissed him, and didnt care to assess the issue at all. They were extremely rude, inconsiderate, and brash. It wasn't until my uncle had the chance to point out the discrepancy in the names and they finally realized the issue. But they didnt apologize at all! My relative ended up leaving without a resolution. And will never be coming back again. If accuracy, competency, and compassion mean a lot to you when seeing a doctor, then DONT GO HERE.

Dr. Fung is an incredibly caring and attentive doctor. I came in after my jaw locked while I was…read moretrying to eat a burger, and he saw me right away. He essentially saved me from an ER visit by carefully and skillfully putting my jaw back in place. He was very thorough, explaining what he was going to do and how he would do it, and he talked me through the whole process. Thanks to him, the procedure was quick, smooth, and far less scary than it could have been.

COVID-19: Social distancing is not enforced at this establishment. All of the staff wears a mask…read more All patients are not expected to wear a mask. It's optional now. The staff also wears gloves when handling bodily fluids or when touching patients. There are some hand sanitizers available for patients to use. This place is open and available with limited capacity. They are sanitizing in between patients. I mention these things in my reviews for the sake of protecting immunocompromised people like the elderly and people sick with cancer and other illnesses. COVID-19 Vaccination Proof: This establishment currently does not require proof of vaccination. While I was here in this establishment, I asked if they had any special offers and they weren't offering any at the moment. They also do not allow pets in their establishment UNLESS it's a service animal. Parking: The parking lot for this establishment is behind the building and it is very small. The lot does get full quickly, so you may have to find some street parking, but that shouldn't be an issue. Establishment: The establishment itself is very clean, neat, tidy, small, and organized. They recently moved to a new location, and I love everything except the parking lot because it's so small. A nice upgrade in office space. Yay! Staff: The staff here are very friendly, kind, warm, welcoming, and helpful. They accept both cash and credit cards. There is no credit card minimum. Dr. Jen, as always, is very professional, compassionate, empathetic, and knowledgeable. He doesn't rush, and he truly listens to his patients. I love that he isn't dismissive at all. My favorite doctor as an adult.

My first time here. And honestly I hadn't gone to a doctor for a check-up since the start of the…read morepandemic and had been putting it off for some time since I felt fine, but finally decided it was time before I was way overdue for one. And dare I say it was a very pleasant visit to Dr. Jen's office for the most part... compared to other doctor visits I've been to, going to Dr. Jen definitely won't be daunting compared to others I've been to. My first impression of the place was already a good start, with a very friendly staff and I appreciate that this place seems to keep things in order where I seemed to be the only patient in the office at the time (which is great for the pandemic situation). Dr. Jen was very thorough in my check-up and I specifically came here to also get a pap smear all at once. Very professional throughout, including his female staff member. The pap smear wasn't all that bad (granted my body wasn't cooperating for part of it but that's not his fault) and he made sure I was comfortable the whole time too. Logistics-wise, it was about 3 months out from when I made my appointment call, but I was ok with it since I didn't have an urgent reason. Office itself is in a good location. It's on the 3rd floor and you can find the entrance to the elevators next to the pharmacy. Bonus for the lab being downstairs if you need to get your blood drawn in the future after the doctor's visit, so it's nice that everything you need is in one location. There's free parking around the building and I didn't have trouble snagging a spot on a Friday afternoon.

I've been bringing my Mom to this Dr's. office for a long time now, as she has been under the care…read moreof Dr. Lam. So seeing how he treats, and cares for my Mom over the years, I really like the way he operates. He's extremely knowledgeable in the medical field, he even teaches at USC. He is thorough in his assessment, testing and treatments. He's very mild mannered, totally approachable. Talks to his patients in a way that they can understand on what is going on. If I didn't have Kaiser, I could see myself using him as my primary Dr. The office is clean, nurses are good, friendly, attentive, and helpful. So why only 4 stars for a highly regarded Dr.? Well the receptionists at the front, they never smile, they look like they're mad at the world. If they could just smile from time to time, that would be worth another star.

My experience with this office has left a bad taste in my mouth. It started with a seemingly…read moreirritated woman who speaks poor English...believe her name was Lina. She is rude and unhelpful. I asked her a few questions regarding my blood results and she basically raised her hand to stop me from speaking. It's already difficult to feel sick and have to try to understand what she was saying. There was lack of sympathy. Needless to say I won't be returning to this office. My experience with the doctor in this office was just ok. Dr didn't seem to have much experience. My health is important, and if I don't have confidence in the team then I'll just have to find a medical office that has more experience and no language barrier.

Dr. Young is the best exceptional cardiologist that I have ever seen! I have been in her care for…read moreover 5 years, and she consistently provides outstanding, compassionate and professional care. She takes the time to listen and ensures that I fully understand my treatment. She makes me feel heard, supported and truly prioritizes my well-being - she genuinely cares! Dr. Young and her staff are warm, attentive and compassionate, which makes every visit a positive experience! They have gone above and beyond to assist with health concerns. Truly, from the bottom of my heart, I don't know where I would be today without Dr. Young! I highly recommend her to anyone in need of a knowledgeable and caring specialist! She will take really good care of your heart!

The front desk lady is clueless. The first thing they ask you if some one referred you. I told her…read moreno. I told her I have a PPO insurance and doesn't need a referral. PPO doesn't need any referral. She keeps on thinking I have a HMO insurance. How dumb can she be. Doesn't she know that PPO pays more than HMO. Terrible experience, refused to to make an appointment.

They really do nickel and dime you for everything at this office. I came in for my physical and…read morethey charged me a copay for my visit. However, preventative care is 100% covered. When i inquired about it, the front desk person told me she didn't have me down for physical. I asked what did she have me down for? And it was a physical. So then asked if there was any other medical needs or questions i needed to ask the doctor today? and when i said no, she refunded me my copay. A week later, someone from their office called me and asked me to come in so i can discuss my blood results with a doctor. They also gave me the option to do this over the phone and SURPRISE!!!! THEY WANTED TO CHARGE ME ANOTHER COPAY!!!! At my old PCP, they did not charge me a second copay for discussing my results. if you don't want to be nickeled and dimed for everything, then i suggest you look for another doctor's office. But i would say the doctor's here are actually very nice. They do listen to your concerns and i did not feel rushed during my appointment.

I question the authenticity of the positive reviews that initially drew me to this clinic. In my…read moreexperience, the doctor exhibited a troubling need to exert strong control over others and demonstrated minimal compassion toward a severely ill patient. Upon learning that the patient had sought emergency care at another hospital--while still honoring the scheduled appointment at this clinic--the doctor became visibly upset and subsequently refused to continue providing medical services, despite the patient attending the appointment as planned. This highly unprofessional behavior has led us to consider filing formal complaints through the appropriate channels."

Dr. Nora Tee is knowledgable and attentive. The only problem is the staff working at the reception…read more Terrible and rude service. They treat patients so badly.

TL;DR -- If you want a doctor who cares more about getting money from insurance than your health,…read morethen you've come to the right place. My mother was involved in a car accident involving fractured ribs and head trauma. Dr. Nora refused to see her right away. My mother had to wait 4 DAYS in pain before she could even get a diagnosis! When her appointment finally came, Dr. Nora made her wait 2-3 hours (even thought she had an appointment). During the check up, my mother was asked to sign a bunch of legal document ON THE SPOT to ensure they can get a cut of the accident settlement money BEFORE even treating her. Keep in mind, my mother was still in pain and had brain fog from the head trauma during all this. So we went to the X-ray place in Alhambra right after the appointment. It was such a mission because Dr. Nora kept us waiting until 5:45 and the X-ray place was only accepting patients until 6:00! Anyway, we made it. The place told us they will send Dr. Nora the X-rays by the next day. The next day came around... nothing. Then the next day, then the next... nothing! No calls, no messages. We wanted to give them their time, but it has been a week since my mother's accident and we still didn't know whether she had a broken rib or a punctured organ. So we decided to call Dr. Nora's office. They claimed they never received the X-rays. So we called the X-ray place. Surprise, they confirmed it was already sent. Twice. Waited a couple hours, called Dr. Nora again. "We don't have it." She says. A few days later, we hired an accident attorney. They recommended my mother to throughly check for damages by getting a CT scan and a brain scan. In order to do these tests, we needed Dr. Nora's professional referrals--but she REFUSED! Her reason? Because it's "dangerous" for my mother to get a CT scan after receiving X-rays just days before. I'm no medical student but I know CT scans give off very little radiation and nowhere close to dangerous. So what's the real reason? A practitioner can bill a certain amount for a patient's treatment, but the money gets split up between other practitioners that treat her--i.e. the more referrals she gives out, the less money she can bill the insurance. I can't think of any other reason why a doctor would refuse to give a patient the care they need. But wait, there's more. So my mother decided to file for employment disability, which requires Dr. Nora to fill out an online PDF form. She REFUSED to fill out the form online. The only way she would sign it is by requiring my mother to obtain the physical forms by mail (a two-week process) and personally delivering it for her to sign in person. This means that my mother would need to go into work (in severe pain from the broken ribs and all) until the papers can be signed--just because Dr. Nora "prefers" the physical forms to be delivered to her in person vs. signing it online. Wow.

Dr Wong reminds me of Mr. Rogers. He's got an amazing staff his main receptionist is incredibly…read morekind wish I could remember her name but if it wasn't for her I wouldn't have made it through the testing. The rest of the staff were amazing and kind as well Brian and Francine are unbelievably supportive pleasant and kind as well as gentle handed . Allergy Dr and staff of my year . Plus his office seats are cool decor is modern yet in no way tacky or gaudy.

Don't come this place. Expect wait time at least 2 to 3 hrs to see the doctor. The reception they…read morehave been working there for a long time and still have no idea how to schedule patients.

I give them a four star because the doctors are great. They know what they're doing, but their…read morestaff is very unorganized. They need to have more people trained for that situation especially have more people that could have patient know how to customers and know what they're talking about every time I go to this office the nurses are either rude or have no experience or I just have the bad energy with them where they don't like me, which is pretty dumb. we're not in high school but I give five stars to the Doctors never had problems with my own doctor or the other doctors there they just need to work on finding better stuff.

Dr. Mercado is very helpful and thorough with what we need to do. She takes you step by step and…read moremakes sure that you are taken cared of. If you are on the area and need a family physician, definitely consider her and Stewart Medical Group.