Maro is the magician with scissors! Place is nice and clean. And this is my first time reviewing…read morebecause it's review worthy!

UPDATE 4-26-2026: ~ AVOID ~ Do not roll the dice on this…read moreshop, or you will be sorry. I should have read the earlier review by S.O. who had had the same experience as me. The photo speaks for itself. Do not be fooled by the planted 5-star reviews of this business from single-review, fake accounts. The moment I entered their store and saw the run-down state of it, I should have turned around and left. She doesn't like my review that exposes the disaster that she created, so she calls it fraudulent. Do I need to show my ID and the card that I paid the bill with? I even gave her $10 tip for the nightmare that she created. She never asked me a single question to find out what I liked and didn't. She just took out her clipper machine and rummaged through my hair with a vengeance. She was in a rush to get me out of the door, so she could get to her old customer, whom she had double booked in my slot. It's not your decision what hair length I should have. Where I had asked to keep a 2.5" length, she kept only 0.5" and cut an extra 2". Where I had asked her to keep 2", she kept 0.5" and cut an extra 1.5", where I asked her to keep 1.5", she kept 0.5" and cut an extra 1". And instead of apologizing for the absolute disaster that she created, she is lecturing me! ______________________________________ UPDATE, April 25: I woke up this morning to an absolute disaster, 24 hours after my haircut, by far the worst cut I have had in years. Lowering from 2 stars to 1. I was supposed to have a passport photo taken in the next couple of days for an upcoming overseas trip. The photo will remain in the passport book for 10 years!! I could not have been more specific about what I wanted. I had drawn on paper the style that I wanted and had written in numbers the length of hair that I wanted to keep on different parts of my head. This was not a case of verbal miscommunication; it was the case of a hairstylist gone rogue, who decided on her own what cut she wanted to do, without asking me one question. _________________________________________ ORIGINAL REVIEW, April 24 - First time there and quite disappointed. Maro cut my hair in a rushed manner and paid no attention to what I had asked for. A few minutes after I sat in the chair, another guy walked in who apparently had a booking with her for the same time slot as me. She had double booked the slot and was rushing to get to the next person. When I entered their store and saw the run-down state of it, I should have turned around and left. When I go to a new hairdresser for the first time, I take with me a sketch drawn on paper that shows the cut I want and specifies in inches, written in numbers on the sketch, the length that I like to keep in different sections of my head. I do that, in order to avoid verbal miscommunication. I showed it to her, she took a two-second look and seemed dismissive. She ended up cutting an extra 1" to 1-1/2" more than I wanted. I have to wear a baseball cap 24/7 for the next 6 weeks to hide this disaster.

It's so hard to find someone to cut my hair. I have different curl patterns in the front and back…read more My hair grows slowly and I have been to multiple different Deva Curl stylists, from Boston, Acton, lexington, and now Waltham. When I went to Shear Tranquility the first time (I have been twice so far) I hadn't had my hair cut in over a year. When I left the salon my hair was healthy and shaped. The photos taken were from a family photoshoot a week after I went to Lisa for my second cut

Lisa was amazing. She listened to what I wanted and gave me a great haircut! She really understood…read moremy hair type and she gave me some great haircut care advice. Her salon has an intimate and relaxed vibe. I highly recommend her services.

I've been coming to Renzo Salon for nearly four years now, and I couldn't be happier with the…read moreexperience. Honestly, if I had paid more attention to the website earlier, I would've posted this after my very first visit! Paula is a true expert--she knows exactly how to work with my slightly wavy, sometimes unruly Asian hair. Her cuts are consistently an art, and so is her coloring--always natural, flattering, and beautifully done. I constantly get compliments! Not only is Paula amazing, but the entire team--Erin, Magdalena, Teresa, and Lisa (the wonderful owner of Renzo Salon)--are just as warm and welcoming. You can truly see how well they get along and support each other, which creates such a relaxed, family-like atmosphere. It honestly feels like a place where everyone knows your name--just like the classic sitcom Cheers--you're not just a client, you're part of the community. My husband is also a regular and loves his haircuts just as much. Even our college-aged kids look forward to visiting the salon when they're home for the holidays! On top of all that, the pricing is very reasonable for the quality of service. We always leave feeling great. Highly recommend!

She is amazing Lisa Osborn and I love her salon. I would trust my hair with any of her associates…read moreand her.

I had my first visit at the salon today and I'm so happy! I saw Sarah for a glaze and haircut/blow…read moredry and she did AMAZING. It was my first time getting a glaze and layers (which in the past I was told my hair was too fine for). Sarah walked me through every step, answered all my questions, and was so easy to talk to. I'll be back, thank you Sarah!

I see Katherine here, and she does an amazing job every time. I book online which is super easy…read more They have a free parking lot in the back which is incredible for the area. I've seen Kat for a full balayage, partial highlight, glaze and cut. She gets the color right every single time.

Crystal was amazing! I'm visiting from out of town for a couple of months. I've been working with…read moremy stylist back home on getting me through the seemingly insurmountable challenge of growing out my pixie cut. Crystal listened carefully, clearly understood what we've been working toward, and provided a perfect cut to keep me going! Next time I'm in town visiting my son and need a haircut, I wouldn't go to anyone else! Thank you Crystal!!

Absolutely love Angelina. I told her what I wanted and she did better than expected. I got a cut…read moreand dry. My hair is weird, it's thick in the back so if it's cut the wrong way it looks like I have a football helmet. Thats the hair part, which is why I went there. A+. Personably, we talked the whole time ( when the hair dryer wasn't on). She is such a kind lovely soul. My last hair stylist left a different salon I was going to and I don't know where she went. This happened once before to me and It took years to find a replacement. So happy I found Angelina so quickly

I have been going to Pinnacle salon for 13 years, I love Jay! But Maryann should not be in the…read moreservice industry. When owners are absent it is not the same level of service. I have been a loyal customer and have been with Jay, Freddy & Maryann. I missed an appointment and received verbal and written abuse. This is not the way you treat customers! BTW I called you Debbie to let you know what is going on in your business.

Pleasant, funny, and professional crew at Pinnacle! I'm happy with the results after a year of…read morehome haircuts/no haircuts, and Frederick (@inkthairman) paid close attention to what I was going for and worked carefully. Wash, cut, and blowdry $50. There seems to be a long-standing, bantering customer base and no-frills setup here, still very welcoming to a newcomer who found the good reviews on Yelp and walked in! Tip: few free spaces in front of the store, or meter parking in the lot across the street

This place is awesome Jennifer did my hair and she did such a great job and mark is wonderful and…read moreboth very friendly nice people and really know what there doing I moved to Waltham back in august and trying to find a decent local hair salon nearby I highly recommend this one they do other stuff too it's very retro designing which is really cool.im definitely coming back

Mark is an amazing classic barber who becomes your friend...also always give a great cut!read more

Maricruz recently did the hair styling for my bridal party at our wedding on 12/31/17 with…read moremagnificent skill and detail. Hair was done for myself, 8 bridesmaids, 2 flower girls and 2 mothers and everyone looked absolutely stunning, whether they had an up-do, blow out, or half up half down with beautiful curls. Maricruz's attention to detail and aptitude for perfecting any hairstyle is what truly sets her apart. Not one strand of hair is overlooked and she makes sure your final style is pure perfection. Her kind, calm demeanor helped make our day enjoyable and I had no doubts that my hair would be impeccable in her hands. She handled our large party with ease. If Maricruz is available for your event, book her!! You will be in the best hands and not regret it!

I was desperately looking for someone that I thought was good to do my hair for my wedding. I am…read morevery picky and I got very lucky to find Maricruz by chance. When I talked to her, she was very accommodating and flexible, she came over for a trial, did 3 styles, took a bunch of pictures, and you could just tell this lady knows what she is doing. very reasonable prices, my mom and madeofhonor had their hair done by her as well. The end results were really fabulous, she even used my hair extensions beautifully, I'm going to try to post a picture. She is extremely talented, don't be afraid, book a trial.

Made a last minute appt for a wash and blow dry with possible flat iron. Just had shoulder surgery…read moreand was badly needed. I was warmly welcomed in very clean upscale salon that does spa services also. Lots of products, make-up goodies and jewelry, but I needed to not get destructed from shopping! I saw Jamie, and told her I was going to an upscale premier this evening and how I style it al home. Hair is short, color damage, dry I told her. She recommended certain shampoo and style products and I felt comfortable. She said she's been a stylist for I think close to 9 years now, but I knew I was in good hands from the start. I confessed to her that I used Aqua Net for hairspray and she introduced me to a new product. No pressure to buy, but next time I come back I will get some. She says she does balyage lightning ( which is hard to get in Boston)... I will definitely come back. Wash/dry was 36.00. If I got flat iron( in which I didn't need due to her good blow out) it would have been 20.00 extra for my short hair so passed. You'll be pleased with this place, I promise!

Did a great job with a haircut for my tween daughter. Super friendly and talented stylists.read more

My bridal party had a wonderful time working with Mary, Sabrina, and Heather this past weekend…read more Everyone enjoyed the process and was happy with their results. I appreciate how everyone works slowly and checks in with you throughout. As a result, there are no surprises. I also was thankful that they were flexible with me bringing some of my own makeup products. I was so thrilled with how I looked on my wedding day, and I would highly recommend this salon to other brides and non-brides alike.

Mary is a master technician. She is warm, friendly, caring, and can beautify your hair any shade of…read moreYOU! Mary is also talented with curly hair, and understands that it will bounce up when dry and accounts for that when she's carefully snipping. I have been looking for someone this talented for years...the cherry on top is that she's incredibly affordable! I'm spending half what I did at other Aveda salons in the area. Please go see Mary and her amazing staff!! PS book early - Mary is in demand!