This is our go-to place to take our Shiba, Scout to get groomed. The staff is so incredibly…read morefriendly here, and Scout never wants to leave this place when we come pick her up. She always leaves this place with an adorable little bandana and smelling so fresh and clean. I made the mistake of taking Scout to Petsmart before we started coming here, and not only did we get stuck with different groomers, but they weren't able to clip her nails. I just feel that if I'm going to a groomers, they should be able to clip her nails... not to mention the perfume sprayed is overbearing. I should also note that we took Scout Petsmart at least three times to get a proper assessment and of the 2/3 times they were unable to trim her nails. I did some research and took Scout to Pampered Pooch and despite us moving on the other side of SA, we still make the far drive over because that's how much we love coming here. Kate is so, so wonderful and always excitedly greets Scout when she comes here. Her nails are always nicely grind, and she's clean, trimmed and perfect! Pampered Pooch will be our forever groomer while we live in SA!

Always satisfied with the haircuts!…read more Kate always follows my request for haircuts and they always come out better than expected! She takes very good care of my yorkie Rupert and he always comes back looking stylish and smelling amazing! The location and hours of operation are very convenient. Go to place for getting my pooch pampered

Great staff and excellent services! Thank you! They always cut the way I request. He leaves with a…read moreholiday bandana on

Very disappointed with Mimi! I brought my dog to be groomed not lectured about her weight and how…read moreshe could not jump up on the grooming table and she Mimi couldn't left her. Also said my dog was in pain and would live a short life if she didn't loose weight And she would not groom her. WELL I don't want her as my dogs groomer. My Vet said she was healthy and but could loose some lbs and we are working on that. Mimi is no vet and should not give advise on dogs she knows nothing about.

We take our little guy Bolo here every 6 to 8 weeks. They really take care of him. What we like…read morebest is that the place is clean and that polished pups has our Dog's Care in mind first. We really appreciate their caring for him. They really do a great job. He is calm and happy when he leaves.

Right, before my puppies grooming appointment I drive to Polished Pet to check it out! It was the…read morecutest pet store with a unique line of dresses, collars, and doggy accessories. Diane took care of us while we shopped, she was very nice and helpful. She went as far as offering a bow for my Penny and the groomer in the back come out and teach me how to put it on. Talk about going above and beyond. It was a great experience with a friendly staff, Penny and I look forward to coming back. Thank you, all for your professionalism and great customer service. We will definitely see you again!

We have loved Boerne Grooming for probably 25 years!!!! Our pets have always been happy and well…read moretaken care of!! Love Rose & Tonya!!

I made an appointment for all 3 of my Malteses Was able to…read moreget in soon and take my pups to get groomed They did an amazing job! Not all groomers will take the time and really make your dog look so good. Will definitely be back soon, as we will be only coming here. The girls are both so sweet and loving

Great customer service. I could not be more thankful he took in my dog and clipped his nails,…read moresomething the dog is seriously afraid of . ( I think I pass on my fear to him .The rest of the grooming was great I left owing him the fee because of all of the excitement (?)At least it was for me , but to me this gentleman it was probably a typical day ., Thanks for all you do,! Don't ever underestimate the work you do.For some , our pets are the closest we will be to having children... emotionally our pets provide the equilibrium and stability in a chaotic, stressful world. They are more important than the other stimuli that affect our life experience.

This has been my go to dog grooming place for years. I drive in from Somerset, Tx…read more Noah is one if the best groomers. Today was the first time bringing in my new maltese puppy. They did a great job. They're fast, patient with the pups and dogs. Best of all, they're always on point with the breed standard of grooming.

I wanted to try a mobile groomer for the convenience. For context, I work in veterinary medicine,…read moregroom my dogs weekly, and also have them professionally groomed every few months. I scheduled both of my dogs for a de-shedding bath. My older dog, who has a medium-length coat and some mobility issues, was in the van for several hours. I became concerned because of the time taken and her age / mobility, but when she came out she looked wonderful. She smelled amazing, appeared happy, and I was very pleased with the results. My second dog is a long-coated dog who is currently training to become my husband's service dog. He loves people, is extremely calm, and has always enjoyed being groomed. I expected him to take a similar amount of time, but he was finished after only about 40 minutes. When he came out, he was still quite damp. His coat appeared more tangled than when he went in, and the hair around his face and the backs of his legs were dripping wet and had been trimmed, which I don't recall requesting at all. He also seemed unusually subdued, which was out of character for him. I asked how he did, and I was told he was great... something doesn't add up. After the groomer left, I spent over an hour drying him completely and brushing out tangles, particularly between his hind legs. Over the following week, he developed hot spots that required veterinary treatment, including clipping the affected areas and antibiotics. I understand that every dog and every groom is different, but I was extremely disappointed with the quality of the service my second dog received. It took years to grow his coat to its length, and I was left having to do a significant amount of grooming at home and then manage skin issues afterward. Perhaps there was a time limit for the visit and my first dog used up too much time?! Two stars as my older dog did receive a wonderful service. Unfortunately, based on the experience of my second dog, I would not use this service again.

Gave 2 of my dogs good haircuts the other one she burned and cut my dogs anus and tail. My dog is…read morebleeding and in pain. I did not know the extent of her injuries or j would not pay. She told me my dog had flees and gave her a treatment yet my other dogs who live in the same space have no fleas. She told her manager that my Zoe was in poor condition, Zoe is a beautiful Schnouzer. Let's say she was jn poor condition that doesbt excuse cutting her. When I spoke to manager she made excuses for her inept groomer and was dismissive. I would not trust a company that makes shitty excuses for their employees. My dog has a vet visit today. Who pays for that????

Happy to update my rating from a few years back. Different dog groomers working there and we gave…read morethem another chance. Our little guy cooper has been getting treated like a prince for his last couple of sessions and he loves going. They always follow our requests and we've been very happy.

The first time I went here my dog was overdue for a haircut, and I normally groom her, but life is…read morebusy, so wanted to try taking my Maltese/Shih Tzu here. I made sure that she was brushed out well. I asked for a full grooming, etc. and it was $73. They left her looking very pretty, but didn't do much on her head/face. I had to blend the body and head and trim up her face. I knew it wasn't going to last long. The 2nd time I took her I called and said that I'd already groomed she, but I wanted them to grind her nails and trim her feet/pads. They said they could do that. I brought her in and they did a hack job on her face! I'll never go here again. They don't verify or communicate before charging ahead. The groomer scolded her with the wrong name and was very rushed, grabbing her chin hair and cutting even as my dog wasn't holding still at all.

My family and I have been coming to this place for a few years now and they are hands down amazing!…read moreThey care for and know our puppers as soon as they come in the door. My doxie goes in for a nail trim & buff, my moms dog goes in for a full grooming appointment. Every time they do amazing and are quick and efficient. We recommend this place to friends all the time.

Sebastian loves it here! They do a great job! The owner is always making sure we are happy!read more