Dr. Ryan Dung is my doctor and he has very well manners. He is also very gentle and caring with his…read morepatients, he's always making sure that you're okay while he is working in your mouth. The atmosphere of the office overall is very lovely, and I would definitely recommend coming here if you're looking for a new dentist.

I absolutely LOVE Ryan Dung's whole entire office! They are the BEST! All 3 of my children have…read morebeen with Dr. Dung since they were 6 months old! My children are all adults now and still love going to see Dr Dung! We are grateful for Dr. Dung and all his staff! Wishing you all a happy holiday season!

Can't get an appointment for another 8 months - terrible!!…read moreTold them I was not going make appointment and they charged me $50 for missing and when I complained they said they would refund the $50 - never did! They pander and lie- terrible!!

By going over the review from this dental clinic. It looks like I am not the first patient that…read moreincident had occurred. First of, I would like to say that Dr. Jennifer Sasada is the sweetest and caring Dentist and I would continue to see her again even though what happened was very wrong and as I mentioned this is not the first time it happened by reading the reviews. It's the FRONT DESK and she's is also the BILLER by the name CAROL. On the day of my appointment she stated that I had full balance from couple months ago of over $200. I was surprised as I have dual coverage. Long story short, she had made a duplicate insurance request and overcharge me. When I found out that she had overcharged me, then right away she said oh you have another balance from your cleaning, which I knew she was lying, because she would have mentioned it a long time ago. I asked for her last name, because I was ready to report her. She wouldn't give me her last name and then said oh I just check your file and you don't have any balance. I say this again, Dr. Jennifer Sasada and the back staff are the sweetest and caring people, but you just have to watch out for CAROL at the front desk and biller.

Shout out to Dr. Michelle Zhou she is the best dentist I've seen throughout my 65 years. She…read moreprofessionally explains everything on your procedure your options when you're on a budget suggest what will work for you long term other doctors I've seen give limited options I give her five stars Im so happy to have found her I highly recommend her to all that maybe looking for a dentist . The office is clean and quaint her staff is great love the dental hygienist Heide. Thank you Dr. Zhou for crossing paths with you I'm sticking with you forever!

I was not going to write a review, but I thought about other patients who seek thoughtful and…read moreconsiderate dental care. I will preface that I retired from the medical community after 20 years of service. I'm disappointed to see that patient care and customer service are not a priority in this office. I scheduled an appointment two weeks ago. I had to take 4 hours off to come to my dental appointment and to put it in perspective my wage for 4 hours is $160. First off, I did not receive an appointment reminder. I looked on the website an hour and a half before my appointment time to confirm my own appointment because the website lists they are closed on Friday's. Receptionist states they were open and I let her know that the website says differently. Secondly, I arrive at the dentist office "on time." Finally, Surprise. Surprise. Door locked. I called the office --once again -- because I did not realize there are two locations in Waipahu. It would be nice if there was a note on the door or the appointment clerk directed new patients to the correct office in advance. I will not be using this office for my families dental care needs.

I accompanied my 90 year old mother to Smile Dental Center Inc. We were greeted by the front office…read morestaff. All were so friendly & helpful. DA- Janelle took xrays & scans. She made my mom feel so comfortable & relaxed. Dr Loftis examined my mom & went over the process & timeline w/us. My mom loved her and the entire staff. She felt safe in Dr. Loftis care. She's ready & excited to be able to eat again w/o any restrictions.

I want to thank everyone at this dentistry (Dr. Gina V.) This office has an amazing staff that…read moreknows what they are doing. Great communication and overall customer service. Dr. Nguyen who was assigned to be my dentist,made this vist so positively emotional. I deal with a bad anxiety especially anything to do with extracting or the feeling of needle being used. During my procedure my anxiety level was to the point where I wanted to get up and leave,but with her calm voice and gentle hands she made me very comfortable. I was able to calm my nerves and finish the three procedures that needed to be done. Dr. Gina was also amazing at what she do! Im so glad that I came back to see her again. I highly recommend this office, especially to those like me who hates going to dentist because of anxiety.

I had to call twice to confirm that my appointment was scheduled. It was cancelled. I surely did…read morenot want to get charged for a no-show. 6 days later, they called me back to see if I could reconsider rescheduling an appointment. Hmmm, how about NO! I don't want to be treated poorly or taken advantage of for my time and money

I haven't been to the dentist in a while because I was so anxious, but I met this lady that works…read morein the back and she's soooo nice to me. I think she has a same name as me, haha. The other assistants were also so sweet to me. They gave me a pillow for emotional support. 10/10 experience. Literally love this place. I found my permanent dentist. They make me feel so safe and heard.

The dentists definitely needs improvement. I had swollen gums, this is the first time this happened…read moreto me. There could've been multiple reasons why I had swollen gums but it was all over my mouth. Not just in one area. I made an appointment and had Dr. Chad Arakaki. I sat down on the chair, they put the napkin around my neck and he came and asked me what was wrong, I told him my situation. I told him I just wanted him to look at it. He put his mirror in for one second and didnt even look at my gums and said I need a full exam which included xrays. I told him I would come back for thise but just wanted him to look at my gums. He didnt ask me any questions and just shut me off and charged me for the appointment! He could've been nicer. He could've asked, are there any changes to my routines, changes in toothpastes. These are things that cause swollen gums. NO! Nothing! Just come back for full exam and pay for this one! I take care of my teeth pretty well. I know it couldve been someone new I used. I just needed him to tell me all the causes of swollen gums.

Front desk/reception is efficient. Hygienist care was good with gentle handling and not…read moreuncomfortable with the tools to clean the teeth. They do try to recommend other services like mouth guards, deep cleaning etc.

Always a great experience. I've been to other dental clinics as a kid but I've always felt…read morecomfortable going to Mill Town Dental.. about 12+ years later.. I'm 24 years old, & I still get my teeth cleanings here... In fact, they've taken care my whole family and they've always take great care of us and do their best to offer a high quality of excellent care. I also really like how they naturally build a long-term relationship with you. They're really good listeners so if you talk about your day or say something interesting about yourself, they'll always remember you when you come back for your next visit! & If ever we need to see a specialist like for wisdom teeth extractions, they've always helped us with referrals that accommodates our insurance plan... so all we'd only have to do is schedule our appt. & that's it! The whole team always communicate in a transparent and easy-to-understand way for all patient types, (ex. Speaking to my 88 y/o grandma with ' hard of hearing' and my intellectually disabled cousin how to care for teeth and gums). Always patient, understanding, & flexible when unexpected inconveniences arises. They also do reminder/confirmation calls days before your scheduled appointment which is helpful and rare to see clinics to do. In terms of their clinic, their waiting area is always neat & organized, their style is simple. Their way of seating caters to those who care about social distancing (about 5-6 chairs).. also have an air purifier/filter.. they recently upgraded by having a tv for the waiting area and their rooms while you have your teeth cleaned...goes to show they care about their clients and always do their best to comfort their clients and family. I could go on, but you get the idea

All the staff are very welcoming and kind. I've been coming to Mill Town Dental Clinic since I was…read moreyoung and still present as an Adult. Dr. Cababat is very nice, patient and always have an answer/reassures to any concerns and questions that I may have. They always make sure I am comfortable at every appointment. I highly recommend this Dental Clinic because of their good service and warm welcomes.

I was 5 min early for my appt and she didn't take me till an hour later ! She didn't even apologize…read morefor the extensive wait time. I understand running behind but 1 hour?! And no apology?! Then they took my xrays and told me what was wrong. She then just stared at me like I'm suppose to guess what to do next. She is an all around rude dentist & her work is terrible. I highly doubt not recommend her! Go anywhere else but here

I had a very good experience at this dental office. Dr. Valderueda and staff are professional,…read morecourteous and friendly. I plan on returning for my next teeth cleaning.

Terrible service. Went to this dentist for a simple cleaning. Instead, he removed a cap I had on my…read moremolar & began shaving down the existing tooth. Mind you, with no warning, no discussion & no Novocaine. Will never refer him to anyone I know. Poor bedside manner.

Dr. Wee and his staff are the best... They are all so friendly and helpful. And since he does his…read moreown cleanings, he's so gentle. Highly recommended!

The staff are very friendly and Doctor LAPITAN as well. They provide a good quality of care, good…read moreservice. The clinic is clean good environment. They accept most insurance.

Let me start by saying I'm terrified of dentists, so for me to give one a positive review is pretty…read moreunusual. But I have to say, the reception ladies, hygienist, and the dentist are all so kind and understanding. My teeth felt great after my cleaning and I was given a referral to an oral surgeon right in Kapolei (yay! No need to drive into town!) plus, my copay was minimal. I like the all female staffing, too. Thank goodness my coworker recommended them.