Roy's Auto Body Shop has an excellent 100% rating. They repaired my 2019 Tahoo and it looks perfect…read more! His team is the best, very professional and friendly! They have my business anytime!!! It's hard to find this kind of service, Thank you for a job well done!! Blessings

Could not ask for better service or better results from a body shop! They worked well with my…read moreinsurance. They do not charge for estimates. They accept credit cards for payment of deductibles. They absolutely made my car look as good as new (well, the damaged part anyway.) They are friendly, they met the timeline for completion they communicated, and they have a beautiful dog in the office. I highly recommend this business.

Great job! Our daughter-in-law needed a new bumper and work done to her car due to an accident. I…read morecalled Dayz Auto Body and after my initial contact with Johanna, decided to have the car towed to Dayz. Later the same day, I received a call from Liz, who handled all the details and took care of communication with the auto insurance agency. Liz did a great job, very nice, and friendly. It was great actually talking with a person and not being put on hold. Our daughter-in-law was extremely pleased when she saw her car, looked great! They were even able to get the work done a lot sooner than what we were first told, amazing! This is a family run business, and you can tell that they truly care about their customers. Everything went smoothly, and I would definitely recommend Dayz Auto Body, Richmond, Va.

Did work on my car without verbal or written consent or approval. Pieces are now mysteriously…read moremissing as well. Surprised to see so many positive reviews but they're probably hiding negative ones. Beware, especially if your insurance company recommends them. They don't take accountability and are smug about their shady business.

Worked with Stuart on my car repairs and although it took longer than expected (no fault of the…read morerepair shop) he kept me updated and did a fantastic job on my Audi. I would recommend

Trying to be fair and balanced with this review. Dorn's was my only option in VA and is over 2…read morehours away. I dropped off my vehicle on Aug 8th and had to uber to Enterprise rentals. My Rivian R1S had a fist sized dent in the rear bumper that I was told would take "1-2 weeks" to repair. I was asked to give them $1,000 up front to pre-order the parts. OK. After the first week I called to see when I could pick it up to find they were waiting on insurance to approve their supplemental work and parts list, totaling over $17,000. No work being done and no notifications or calls. Insurance approved 30 days of car rental. I got my vehicle back today and had to pay $900 in rental fees because it took over 6 weeks to complete the work. They blamed insurance (probably a factor) They blamed Rivian for back ordered parts (perhaps) and had to "re-order" some parts during assembly (no explanation) I paid another $1,500 (deductible) and they were going to withhold delivery because GEICO owed them another $1,700. I was less than gracious at this point and they finally agreed to ship the vehicle (as long as I agreed to pay the $1,700 if GEICO doesn't). Communication was reactive, only becoming proactive after my multiple complaints and emails. All staff were respectful and professional in responding (even when I wasn't) and the actual work itself and detailing were very good. Would I use them again? No. Do Rivian owners in VA have other options... No. I suspect they overinflated the repair costs to GEICO leading to unnecessary and frustrating delays. I can't prove that. If Insurance wasn't involved, would this cost $17,000 to GEICO and me $3,400? Over $20K! I doubt it. They recommended I use insurance and I guess I know why! They did deliver the vehicle saving me 5 hours of round trip driving.

The work was done faster than I expected. High quality…read morerepair work and exceptional customer service

I can not stress enough how much you should AVOID this shop. Read the negative reviews & don't make…read morethe same mistake I did. My car was backed into by a young driver, their insurance was covering it. This shop was the closest to me that the insurance company approved. The car needed the rear door, rear panel, bumper & left taillight assembly replaced. I took it there to drop off on a Monday. I talked with the estimator about what happened while he took pictures of the damage & turned the car on to get a picture of the dash for the mileage. Everything seemed normal. After a couple weeks I get a text from my Subaru dealership that a check engine light has come on & do I want to schedule service to get it looked at. I assume it's no big deal, they probably tripped something minor that triggered it & they'll take care of it. A few days later they call and say the car is ready to be picked up. I go to pick it up & notice that they replaced the door & put the obviously damaged trim from the original door onto the new door. I noticed later they didn't even bother to put the protective trim on the new bumper. They said they would replace the old door trim later. Then I went to start the car & to my surprise, all of the warning lights were still on the car! This is when it got crazy. I went back inside & asked why the car had all of these check engine type warning lights. They tried to tell me those lights were there when you dropped the car off. No, they weren't. I asked the estimator who I was standing beside when he took pics of the dash & he said he couldn't remember. As if he would take pictures of the dash with the car's owner watching & there would be all of these warning lights & he wouldn't say "hey your car has multiple warning lights" before taking possession of the car? The person who seemed to be the acting manager at the time came out & started waving around some piece of paper saying this was a "report" they took that proves the warning lights had been on the car for over 30 days. And literally said I was a liar & I have been driving around the car for a long time with these lights on. They tried to get me to sign a paper saying I would pay for repairs if they were deemed to be unrelated to the accident. Of course I wouldn't sign that. Whatever caused it obviously happened while they had the car. Not from the accident. What they didn't know: 1: My car was still under the original warranty from when I bought it new from Hyman Bros. Why would I drive around w/warning lights that the dealer would fix for free? Nobody has ever done work on my car except the dealership for that very reason. 2: The Subaru Starlink app logs every time a check engine light comes on, the exact day & time down to the minute. Those warnings occurred in the afternoon before I got the text from the dealer about them while I was waiting for the car to be ready. 3: Not only does the app log the date/time they occur, it also auto-generates an email to the service department at your dealership. The lady who receives those emails was happy to send me a copy of exactly when she received that email which was a few minutes after the codes appeared while they were finishing up the car. I came back to talk to the actual owner the following Monday. By then they had mysteriously found the new piece of door trim, but the warning lights were still on. He said the warning lights were battery related & that they always unhook the battery before working on any car and do not hook them back up until the car is finished. We agreed that I would take the car to the dealer & let them find out what the problem was. As soon as the intake guy at the service bay from Hyman Bros opened the hood he saw the problem. There was a screw screwed in between the battery terminal & the clamp! The dealership mechanics looked at the car & determined that the clamp that goes to one of the battery terminals had been broken & instead of repairing or replacing it like you would think, they decided to screw a screw in between the clamp & the battery terminal to hold it in place! That kind of jerry-rigging may have worked on cars 30 years ago, but clearly not on today's cars that have computers monitoring everything. When they did that, all the warning lights came on & would not go off. I can't say why they didn't just replace the clamp, or at the very least say "hey this clamp broke". That's how you would think any reputable business would handle such a mistake. No, they decided to pretend the codes were already there & go so far as to fake a "report" claiming codes had been there for over a month. And literally call me a liar to my face. They knew what they did, they just didn't know I could prove it. That's next level dishonesty. The receptionists seemed nice & competent. I feel bad they have they have to work w/the rest of the people I encountered there.

If I could give this place more than 5 stars I would!…read more In January I got into an unfortunate accident. I hit an object on the highway and it damaged the front end of my car causing significant damage to the radiator. The insurance that I use suggested this shop and I didn't expect the level of customer service and work that they've done. Usually insurance recommended shops aren't that great but Caliber exceeded my expectations. My car was repaired and came back better than when they received it (washed and vacuumed). The manager, James is very friendly and will break down exactly what was done to your vehicle much better than what my adjuster had. In March a clip that held the front undercover of my car broke and I saved money by going back to Caliber and ended up paying much less than what they originally quoted me for. I would highly recommend this body shop. The front office ladies are awesome as well.

Upon receiving my Suv back June 30 2026 I notice my passenger headlight had scratches on it…read moreheadlights are not installed flush, the bumper was installed crooked , there is a clear coat runoff on the driver side of the bumper and a white powder flim all over the entire bumper. Not satisfied I will be calling July 2 to have work done over. Had work done before by Caliber Collision for my back bumper the work was great so not understanding how they dropped the ball this time. Looks like a rushed job. STK#5022 2007 Chevy Suburban RO Number 1753015022 Claim# 000828436790BO2

From our first encounter with Cori to the day our car was ready, everything at J&J was positive…read more Cori is smart and helpful, answering all our questions and managing our insurance claim. Our repair was completed promptly and flawlessly.

Shop very busy but I now know it's because they do great work. Kept me in the loop about what was…read moregoing on with car and did everything they could to find a part to avoid totaling the car. Fixed Honda Civic after a distracted driver slammed into the back of it. Hope I don't need a body shop again but would definitely use J&J again!!

Just got back from a very satisfactory visit to the Body Shop. It was recommended by Sherman White…read moreof Lotsey & Hardy. I was not expecting such expert technical service and the top notch personal service as well. Doug Sipe the Estimator and Crystal Seay took care of me and the other customers while the crew took care of my car. They were fast and provided impeccable results. Hard to say something so damaged could become as good as new but it happened right in front of my eyes. The best was yet to come because the cost was less than estimated so I was able to leave a big tip to cover the difference. Five Stars for a most unlikely body shop Five stars for Sherman White at Lotsey tire as well.

I've been buying cars for 40 years from California to The Carolinas and in between but my…read moreexperience at Bill Talley Ford was exceptional in all aspects far above and beyond any other dealer I've ever experienced. My case was very difficult but the sales manager made me feel like family and got involved like it was his own problem. The finance staff was extraordinary. And my sales consultant Andrew Taylor was beyond comparison, superbly competent and personally, with deep genuine sincerity helped me until I was beyond 100 % satisfied. I strongly highly recommend BILL TALLEY FORD to all.

I was recommended Collision One because my mother is an insurance agent & my family has always used…read moreBeau and the team for repairs. Unfortunately, I was in two accidents within a year, one T-bone, and the other I swiped a pole. So one insurance claim, the other out-of-pocket. The team did a fabulous job on BOTH accidents to my car, my baby. Paint match was pristine, and the parts replacement was flawless. I always ask for no after-market parts, so make sure to specify. If you are paying out of pocket: only cash or certified cashier's check doesn't have a 3.5% fee added. I paid with cash. Upon return, my car was washed, waxed, vacuumed, and wiped down! You'll be sure to ride of that parking lot in style!!

THIS IS A ZERO STAR REVIEW WORST EXPERIENCE EVER!!! DO NOT GO HERE!!!I I grew up in Mechanicsville…read moreand thought Joe Hudson would be a good choice since he portrayed himself as a "local family business"...WRONG! His staff was so rude to me the entire time and it took WEEKS before making an "inside deal "with my insurance company behind my back which of course involved me paying Joe Hudson ~$1200 for the "free estimate" I wish I had gone anywhere else...GO TO CAPITOL CITY COLLISION & FRAME- Call Steve: (804) 869-9758 8545 Meadowbridge Road http://capitalcitycollisionrva.com Steve will treat you fairly and you will get honest car service by nice people. Car repairs are a very stressful experience not to mention COSTLY so do not make the mistake I made by going to Joe Hudson