Glenn has always been there if I needed him. Rain or shine; hot or cold. He kept my old heat pump…read moregoing until there was nothing he could do to fix it. When it was time to get a new one he put one in and made sure my wife and I could operate it. I have no problem recommending Glenn for any HVAC job big or small he does it all. David L Ingles

Follow-up to previous review. Neighbor went under house to check on duct being down. Found a main…read moreduct down (see picture). Also has picture of 98.2 degree air coming out of duct (see picture). Heating system was working, duct was down. Don't condemn my heating system when your tech did not do the job I requested. New unit has been installed and all old ductwork under house is new. No thanks to you.

We have been using Advance Mechanical for over 20 years for the performance of routine maintenance…read moreon our HVAC system. We were so satisfied with their honesty and integrity that in 2020, when it came time to replace our system we had them do the work. They come out twice a year to check the system to ensure that it's running properly and efficiently. I highly recommend this company for all your HVAC needs!

My AC unit started to cycle from cold to hot. On Saturday night, the unit stopped working. Call…read moreSunday morning and the weekend operator scheduled a technician to come by the house Sunday afternoon. The technician arrived around 1 pm. I described what was happening and he started to troubleshoot the issue. Kevin (the tech) continue to work on the unit over the next couple hours. He took his time to eliminate all variables to determine the root cause of the problem. Kevin explained each step he was trying to ensure I know what may be issue. He located the issue, but he did not have the part on the truck. Kevin explained that the part was not needed during the warm summer days, so he was able to bypass the issue without causing any damage to the unit so my family could have cool air over the holidays. On the next workday, Kevin returned with the needed part and corrected the issue. Many thanks to Kevin and his strong work ethic to ensure the customer was happy and cool during the hot summer days. Thank you Kevin.

OLD SCHOOL CUSTOMER SERVICE…read more My unit did a few "short-cycle" events. Called the company whos name appeared on the thermostat. AWFUL. I was so stressed and unimpressed. Did not trust the opinion in any way! Got a recommendation for ComfortMaster from two different people. Coco and his apprentice came the next morning. Shout out to SARAH for her reassuring words and expediting the service call. WHAT A DIFFERENCE! I cant recommend this company high enough! I was at ease and was confident in the repairs and service i was getting. CALL WITH CONFIDENCE. Thank you to ComfortMaster, and their people

Great service. I cannot say enough about this company. They showed up this morning and got right…read moreto work. All the work they did was barely noticeable. I was able to do school work and not even be distracted. These two that came out were very professional. Even told me when they were leaving for their lunch break. They informed me that they had to wait for an additional part, and made sure that I was happy with the installation. ComfortMaster has always given me great service and I will always call on them for future work. I recommend them to everyone that I hear needs AC work. Everyone within the company is friendly and professional. From the administrative staff to the on site work staff. If you are in the Greenville area, call on them.

Ben had a lot to figure out to clear my drains and did an excellent job. It brings a peace of mind…read moreto know you are able to shower and flush without worry.

A Harsh Lesson in Trust: Thousands Paid, Zero Relief from Delcor's Broken Promises. As someone who…read moreco-financed the HVAC installation with Delcor, I felt compelled to share my own perspective, because this ordeal hasn't just cost us money; it's cost us trust, time, and peace of mind. From the outset, we were sold a vision of reliability. A reputable company, a full-service experience, and the comfort of knowing our tenant would be taken care of. What we received instead was a dysfunctional unit from day one. Two weeks later, it's still not working--and not a single person at Delcor is stepping up to resolve the issue in any meaningful way. I'm not just speaking as a frustrated customer--I'm speaking as someone who tried to do everything right. We didn't go with a cut-rate contractor. We chose a well-known company and paid upfront for a full system. That trust was met with radio silence, departmental runarounds, and a shocking lack of urgency. Let me be clear: the unit had defects from the moment it was declared "installed." It leaked. It was missing critical components. And instead of taking accountability, Delcor has chosen delay over resolution. They continue to request final payment for a job that isn't done. Not working. Not livable. In the meantime, we had no choice but to spend more out of pocket for a temporary cooling solution--just so a human being wouldn't have to suffer in an unconditioned space during a heatwave. If you're thinking of hiring Delcor, ask yourself this: What happens if the install goes wrong? Who will pick up the phone? Who will stand by their work? Based on our experience, the answer is no one. This review isn't about venting--it's about warning. If you're looking for true end-to-end service, or a company that takes responsibility when things go south, I urge you to look elsewhere. The cost of choosing wrong goes far beyond dollars.

Good folks, professional advice and service. Quality units and installation. Highly recommended…read more Jeff M., Greenville.

Read the reviews on multiple sites. They are accurate. Called this morning at 9am for emergency ac…read moreservice and I was told a technician would call me back within a couple of hours. It's now 11:05 pm (14 hrs later) and no return call. Sat here all day waiting and then called someone else. Delcor came within the hour. Wilson Rhodes are a joke. I highly unreccomend them.

The service I received was always good, and the technician, Erik, was great; however they raised…read moretheir costs far to high to be competitive (more than doubled). I had to find someone else for my HVAC PM's.

Would give 0 stars If i could. This company did my HVAC inspection on my very first home ever. I…read morespecifically asked about an issue in the attic, I was told everything was fine, and now that its summer I have figured out that I have a massively (as in, no way a trained hvac technician should have missed it in a Million years) cracked emergency condensation pan which is now leaking water into my attic, drywall, ceiling and dripping to the floor below. Tried reaching out to their customer service several times this week, was told I would get a call back each time, and each time my call was never returned. Reached out to the realtor that helped me with the home purchase that recommended EMI do the initial inspection, he emails the owner of this place to tell him I have an concern and havent been able to get his customer service dept to help me, and he Simply respond "Have him call the office". What a Joke of a company. All they care about is your money, clearly. Not even the owner cares enough to go out of his way to do something for a customer that they screwed over. Do not do business with this company. Do not give them your $.

My issue with this company has been the severe need for more communication between the front office…read moreand the technicians. Their workers showed up unannounced to begin the installation of a new HVAC unit in the property next door to me a day and a half later than I was told, without notice of when they would arrive. When they did arrive at the property, they just walked in and began working without notifying anyone that they were over there. After they had finished, they up and left without saying a word. I received a phone call the next morning asking if they were finished, and after paying I was told that an inspector would come to the property to ensure everything was installed correctly. They never showed. To be fair, I called the inspection company directly and ran into the same issue and eventually gave up trying to get them to come out, so I won't put this entirely on the fault of Service Plus. Lastly, after all of the work had been completed, I had to make several phone calls to the office to correct basic information on my final invoice. This company seems to do quality work, as I haven't had any issues with my new unit. However, they need to do a better job of communicating with their customers and handling things a bit more professionally.

10/10 Service. Fast, reliable and affordable. Top notch experts on the job. I highly recommend…read moreService Plus HVAC.

Unfortunately we had a problem with a toilet during Memorial Day weekend. We called the company on…read moreMemorial Day and were told that he had two service calls to go on and then he would be by to give an estimate on the work. (We also needed two faucets to be replaced and figured it would be easier to get it done at the same time as the toilet.) Well, he did not show up at all that night. We didn't receive a courtesy call either. It only takes a moment to call someone back and apologize that you won't be able to make it that night after all. Hopefully they pick up on this practice in the future. The next morning, the guy called us back and said he would be at the house around 9 or 9:30 and apologized that he got an emergency call the night before. (Again, it only takes a moment for a courtesy call once you've told someone you're going to be there for an estimate.) He did arrive around 9:45. He did a quick look at the work and quoted at half what another company quoted over the phone (without seeing any of the work.) He stayed and did the work. It took him a total of six hours to complete the valve replacement on the toilet and installing the two faucets. He had two cell phones with him that rang constantly. And every time one rang, he took the time to answer it. I thought this was quite a bit unprofessional, especially since some of the calls sounded like personal calls. The calls greatly slowed down the work. Unfortunately, one of the replacement faucets we purchased was faulty and we had to get it replaced before he could finish the work. During the twenty minutes it took to go down to Lowe's and replace the part, he left to go do another call. Luckily it didn't take him long to come back after we called him and told him we replaced the part. So after this six hour ordeal, he finally finished the work and stuck to his quoted price. (Lucky us!) I can't really say I recommend or don't recommend this company. If you have all day for your plumbing problem to get fixed, then go for it. The guy is very nice. (This was just a little pet peeve, but he talks extremely loudly and I had a sleeping 4 mo old in the house.) He also kept asking us to clean up after him and tighten things here and there. Some things I feel he should have been doing himself. I probably won't use this company again.

I do not recommend Mr. Thomas due to he OVERCHARGES. I had him do some work for me at a couple of…read moreother locations and he was very fair and helpful. However today I had him install a water heater that took him 45 mins. The only thing he had to do was take it out of the box and connect it. All the wires and fittings were already there so literally hook it up was all he had to do and he charged me 250.00. Told me this is what they been charging for 20 years. Could have been that way but I am sure there was a lot more to that price than connecting a couple of hoses and wires. On the high side I did not expect to pay no more that $100-$150.00 for this job. Reading the other review it appears to me he makes it up as he goes. The invoice he just jots down something to make it appear that he did something of value for the price.

R&K provided an exceptional experience for my replacement HVAC system. Their quotes in response to…read moremy specific requirements was timely and offered several cost range options. Although I chose a top tier system, the all inclusive replacement cost was very reasonable based on my extensive research. Once I made my choice, they obtained and installed the system in about a week. Actual time to install was less than a day, despite a minor manufacturer's glitch (not a defect) that was very hard to diagnose. I have very pleased with the new system and anticipate a significant savings in my energy costs going forward. R&K will be my first choice for service going forward.

I had them to install a new AC unit and their tech disconnected my heat. i called them back for my…read moreheat for winter of 23-24 their could not figure out what was wrong. No central heat the whole winter. i called them a month ago asked them about fixing my heat. and they told me i need a new unit because my unit was old. Well I called j and j Mechanic I didn't need a new unit all they did connected the wire back so my heater would run. R& K was trying sell me a new heating unit I didn't need. I asked them for my money back for winter service and they have not returned it. Evelyn Brown Cove City,NC