The owner is SO friendly and they are the fastest dry cleaners in the area. It's a little bit…read morepricier but being in a rural town, it's totally understandable. Better than taking it to Coborn's, saving three dollars and taking 7-10 business days. Clothes always come out the way I want it to

From the owner: Exceptional in dry cleaning, washing, packing for shipping, shipping, printing, copying, scanning,…read morepillows... We also provide laminating, binding, boxes for sale for anything and everything, paper cutting(small amounts or large), faxing, professional ID photo, limited but general office supplies... Coming soon: business card printing, mass flyer printing and folding, brochure printing and folding large format printing, better photo printing, online dropbox for printing...

My grandpa recently passed away and he was a Vietnam veteran. We found his army uniform in the…read morebasement and it was full of dust and mold and other unwanted stains. I called American Cleaners and asked them if I brought this in if they could do same day service, the said "tomorrow at 4PM, it will be ready." I went and picked it up the next day and when I tell you I was speechless, I mean it. They did such an amazing job and for such a reasonable price. I'm so happy with their customer service. I will always recommend them to anyone and everyone. Thank you!

I go here to get all my husbands dry cleaning done. And they are always so professional and…read morehelpful. Never had an issue and often tip well. For how much we can be a pain in the butt at times. Have yet to see a stain they can not get out. Telling you what they are some serious miracle workers. A million thanks!!!

They don't hem clothes here. I was looking to have my clothes hemmed but they gave me a woman's…read morenumber to get it hemmed. But she does it in her home. I'm used to public dry cleaners hemming clothes.

I delivered a rug to be cleaned. Turns out that they send them to the Twin Cities to be done by a…read moresub-contractor there. I was given a three week timeline for completion. I received a random text message prior to the promised date; I called and they said it was an error on their part. On the date promised I went to pick it up and they said it would be another five and a half weeks. The place they sent it to didn't have it anymore (I called them), so I went back in and Hour Glass couldn't find the ticket up front in the folder, a box, or in the back room. After some more standing around being upset the agent looked over at a stack of rugs and saw it immediately. There are obviously some problems with their tracking systems.

It's been tough for them as so many past customers no longer need fresh laundered work clothes…read more Everything has been beautifully cleaned or laundered of late. Great to see they are back with their quality.

To start, the person who took my clothes for cleaning and alterations apparently made no effort to…read morenote the stains and where needed cleaning. Upon picking them up it was as though they had never been cleaned. The staff there when I came to pick up apologized and offered to clean them again at no additional charge. Well, I would assume no additional charge if they were not cleaned! The alteration situation was a disaster. I had two pair of $120 dress pants let down (lengthened), which I've had done at Rapids Alterations and they were beautiful. One pair was ruined and the other was terribly done. They denied ruining the one pair and stated they were like that when dropped off. These were brand new and never worn, so no. I ended up taking them home after three trips and multiple phone calls and paid nothing. Now I have one pair that will need to be redone by an actual professional and another that at best I can hope no one looks closely at the pulled thread making an odd line in the fabric 4 inches above the bottom of the legs.