I brought a watch in for repair. I moved and when I went back to get it they said they returned my watch to the Secretary of State and I called and they have no record of it. They literally took a $600 watch from me and lied and said it was at the Secretary of State because I never picked it up. Just saw the owner recently and they played the same line read more

I've been going to Ancona for over 10 years . The quality, service and selection is amazing.Also the team there is very knowledgeable and not pushy. This is my go to place for all my jewelry. read more

Top tier jewelry store. So elegant inside. Everyone is so friendly and helpful. Just bought a few Christmas' gifts there and they are stunning. Gianluca helped me out and he's quite literally so knowledgeable when it comes to his trade. Will return again. 10/10 recommend! read more

I walked into Ancona Jewelers and was greeted with genuine smiles and hospitality. I was offered a drink while I was given a tour of the store, it was our first time there. The salespeople were friendly and made me feel welcome. They have an amazing selection of jewelry. I came in just to look but purchased a beautiful necklace for my birthday. Their prices can't be beat! They also make a mean espresso!! read more

I brought my claddagh ring that has been in the family for 80+ years to Ancona jewelers. I picked it up around 5pm on a weeknight and 12 hours later my ring was stuck on my finger and smashed again. Avoid going here for repairs if possible. They compromised a family heirloom and I am now nervous to wear again. read more

Ancona Jewelers - Ring 12 hours AFTER repair - Jewelry Near Me - Addison, Illinois

Great customer service and quality products. My family has gone here since I was a young girl. I continue to go here for my jewelry needs as an adult. Highly recommended. read more

I cannot say enough wonderful things about Ancona! They are absolutely top-notch from customer service, communication and atmosphere. Katherine (Designer) was absolutely wonderful as she worked hand in hand with my wife to upgrade/customize her wedding band for our 10yr anniversary. The end result was exactly what we envisioned and turned out stunning. They made my wife's dream come true and I cannot be more thankful! read more

Came here to have my jewelry cleaned - had a positive experience. Clean place, friendly staff.

Jewelry can often be a big purchase, I have been a client / customer of Ancona Jewelers since they were established in Chicago, Harlem & Belmont Ave. With that said, I have not found another Jewelry Store that can even compare to them. I always have faith in their expertise from the beginning of purchases till the end! Tony, Enzo, Paula have all helped me with purchases and they put 110% into each clients needs! I never feel uncomfortable leaving my jewelry with them. Where as other Stores have offered to clean my wedding ring and I always decline! When we talk about customer service, this is more a family feel! They are second to none. I only purchase my jewelry from Ancona Jewelers and they have recently added to my wedding ring and it's gorgeous! Impeccable work and stellar quality! Thanks again !! read more

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Very friendly and greeted with smiles and hellos. Disappointed they do not have a full time watch repair person. I was explained they could not have the watch looked at until Thursday (this was on a Saturday), due to the holiday it might be another day or two later and I needed this for Christmas, but couldn't promise. The time line was no good for this. Found a local jeweler who did the repair and adjustment in under 3 hours. read more

I love Ancona!!! The pieces are beautiful, the service is amazing and it is conveniently located next door to Starbucks. Ancona is largely known for its engagement rings but they carry lots of pendants and fashion jewelry as well. The selection of Tacori and ForeverMark are impressive in light of the size of the place. Rings are given a rhodium and light polishing free of charge each year. .... See something you like but not in a position to buy it? Well, Ancona has a 90 day layaway plan. Stop in and ask for Mallory or Paula. They will take care of you too. ..... Happy Shopping!! read more

My fiancé and I came from New England to visit Ancona. We worked with Massimo who helped us pick out the most amazing ring! He guided and educated us, without being pushy like so many other places. We will absolutely be back every time we're in town!! read more

Ancona Jewelers - My Tacori ring and Ancona designed wedding band - Jewelry Near Me - Addison, Illinois

Ancona is top of the line! I was looking for a jeweler to assist me with estate jewelry and who would be able to design a new ring using family jewelry/stones. I was so pleasantly surprised with the most professional and service oriented team at Ancona! I was provided with professional evaluation and recommendations for several options. I chose to have a new ring designed and was included in the process and approval every step of the way. I am beyond pleased with the new ring, the service and support I received from Paola, and all the team at Ancona. Service and quality at its best! read more

After extensive research to find a jeweler, My Finanće and I came in to find a band for my engagement ring, using my grandmother's diamond. We we greeted with open arms and the establishment was beautiful and clean. Robin was wonderful with helping us pick out a band, there was no pressure or any type of "car sales" agenda. She listened, was patient (because I had no clue what I wanted other than white gold) and was beyond friendly and knowledgeable. We found the perfect ring and wedding band and we felt comfortable leaving my grandmother's custom made wedding band for them to exchange the diamond and put a ZC in my grandma's ring. When we got the band, one of the accent itty bitty diamonds were missing and they were apologetic and worked super fast to get it corrected. I absolutely love how well we were treated and just the whole experience, I trust them handling my cherished items and knew they were safe in their hands. I highly HIGHLY recommend Ancona Jewelers. read more

Ancona Jewelers - Absolutely head over heels in love with my engagement ring, I've had it for several months now and I still find myself staring at it - Jewelry Near Me - Addison, Illinois

This place is the best. I heard of this place by word of mouth from my friends about getting some wedding bands here. They told me what outstanding service they received, great product, and quality all around. My fiancé and me spent about an hour in there on a Saturday. We took our time and felt comfortable buying our wedding bands. At prior places looking, people just pushed and pushed for us to buy whatever was more expensive. At Ancona, Antonio made some suggestions, did not rush us, and made the buying experience very comfortable. I highly recommend this place. The place smells fantastic and is extremely clean. read more

Enzo was awesome to work with, very helpful. The store atmosphere is easy going with loads of setting options and the rest of the staff is very friendly and accommodating..... read more

Ancona Jewelers - Jewelry Near Me - Addison, Illinois

I purchased my wife's engagement ring and wedding bands here. I went with a Tacori and she was VERY happy. Tony took very good care of us and made this decision an easy one. I went to a few different jewelers but they all kind of pressure you. Tony fixed me an espresso and made me feel at ease. I would highly recommend them. Also, they are a family business and I like to support them first. read more

The BEST jewelry store!!! We never felt pushed to buy or rushed to pick something. They really took their time and made us feel important and genuinely wanted us to be comfortable and happy. Tony is so nice and helpful. Everyone there is very kind and we loved our experience at Ancona! My now fiancé said he went to several other chain type jewelry stores and felt extremely overwhelmed and attacked by the staff. He loved the family feel of Ancona and we wont go to another place!! Thanks for all the help and I'm literally obsessed with my engagement ring!!! read more

Ancona Jewelers - Jewelry Near Me - Addison, Illinois

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Ancona Jewelers is an amazing experience. I say experience because the store itself is not just a shop and buy kind of place. From the minute you walk in you are greeted with a smile, hello, and if this is your second time through the door called by name. The Jewelers are extremely insightful, pleasing, and make you feel like a long time friend. Tony, Enzo, and Paula will all bend over backwards to make your experience as accommodating as possible. They are willing to work with your price range and get you a piece that will bring a beautiful extension of your personality. If the piece is not in stock or hasn't been made they are more than happy to have the artisans sculpt or create a personalized piece. They also offer wart and espresso which I always take advantage of. I'm sure if you mentioned you were hungry they would have some sort of baked pasta in the back that Nona had prepared the day before. My personal experience has been that I have purchased my wife's engagement ring and both wedding band 8 years ago. The engagement ring was a custom design which entailed multiple drawing of mine and my wife's sculpted into a wax model. The setting diamonds were chosen after the wax model was approved and lastly the solitaire was fitted. The quality of the diamonds involved are unbelievable. My wife was and still is happy with her engagement ring 8 years after the wedding. It has been a long time coming that we upgraded her diamond stud earrings. We have been shopping around for 2 years on and off looking at various places to compare prices. No other place has come close to the quality of diamonds Ancona has in store. The studs are extremely clear and the color was amazing for the 1.5 total weight studs I purchased. The price was about 20% less than other jewelry stores. I couldn't believe it, the deal seemed to good to be true. I had been to other stores boasting 70% off jewelry and still Ancona had a better price with way better quality. I sat on the deal in my head for 2 days and had to take advantage because I knew I would never find a better deal and I would regret not getting these amazing diamonds. Ancona also offers free financing for a year. I took advantage of this both times. It make buying jewelry an affordable option. Plus you can tell you wife for the next year that she is still getting a gift. Ancona Jewelers is an amazing family owned business that makes you feel like one of the family. You will laugh when you enter, be treated like you own the place, and leave feeling like you have made the right choice on a huge decision. I cannot say enough about this place of business. I will say that I'm excited for the next few years because maybe it's my turn to get a nice watch. read more

Ancona Jewelers - What's inside is up to you. - Jewelry Near Me - Addison, Illinois

Ancona Jewelers is an amazing, family owned, jeweler who excels at customer service and product quality. Every experience there has been a pleasure. My now fiancé and I went there to get an idea of what she would like for an engagement ring since we had been talking about all that good stuff. We met with Antonio Ancona who guided us through the different styles and found a nice diamond that was in our price and size range. I had emailed him to put the diamond we saw on hold for me until I could come in and talk about the whole ring and he obliged. I figured out what my fiancé wanted and worked with Antonio to design, well let's just face it, the most beautiful engagement ring I have ever seen. We have gotten so many compliments on the ring since we have been engaged it's crazy. Although it's not crazy at all, the ring we got was truly breathtaking. The whole process of designing and ordering the engagement ring was met with care and consideration for what we wanted and the expertise to guide us there. Basically, they listened to us and then helped us. It's as simple as that, 10/10 customer service. We had looked around and gone to some of the big names before finding Ancona, across from our favorite movie theater. The big names had some nice rings, decent but expensive diamonds and ok staff. I would avoid Razny, across Lake St from Ancona, because they were kinda rude and a comparable diamond to the one we got was like twice the price, I wish I was joking. Another point for Ancona, the perfect engagement ring we got was what we wanted and within budget, they worked with us to get there. The entire staff is friendly and ask how we're doing, ask about the wedding planning, ask how is my future mother-in-law because she was with us the first time we went, they even recommended some venues and photographers. I don't expect any business to do this, but it's definitely a bonus and makes it feel less like a business. This experience was the exact same, as in perfect, when we went to look for wedding bands. They were having an event, Antonio personally emailed me about it and we came in to look at bands. The same thing happened, they listened, helped us and we got something truly amazing out of it. My fiancé's engagement ring is beautiful, our wedding bands are amazing, the process to get them was very nice and we were kept in the loop along the way, what more do you want? read more

Hands down best jewelry store in the Northwest Suburbs exceptional customer service, very professional staff, exquisite pieces! Ancona is a family ran business & they really take care of their customers, they remember you when you walk in the door! Enzo is amazing & very helpful. Cant recommend Ancona enough! read more

Ancona Jewelers - This is a gift from Ancona for purchasing our engagement ring there! Isn't that so sweet??!?! - Jewelry Near Me - Addison, Illinois

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5 stars doesn't cut the experience you will receive at Ancona! Not only is the jewelry phenomenal but they treat you like family! My Husband bought my engagement ring here and had the best experience with Tony & Enzo. When it came to purchasing our wedding bands we didn't even think twice to go anywhere but here. Wonderful environment, unique and custom jewelry, beautiful store, & everyone you meet is amazing! Highly, HIGHLY recommend! read more

We had a great experience buying a ring for our 25th anniversary! Paula was so patient! We never felt rushed or pressured. They had a nice selection and we felt like we paid a great price for what we bought. I loved that they carried estate jewelry, too! We will definitely be back! read more

I was looking for a necklace for my mom and Ancona Jewelers had just what I wanted for. Thanks Ancona for the great service. Highly recommend!!!! read more

Everyone here is so friendly and super helpful! We got both my engagement ring and wedding bands from here and they even custom made a necklace for me with diamonds that were passed down in my family! read more

A real pleasure to deal with these people! Brought my watch in to resize it. I was supposed to come back in a couple of days but then they called me today to tell me it was ready today! So much better dealing with a family business rather than going to the chains! read more

Great Experience so far, and wonderful selection of Jewelry. I absolutely love that it is a family business, and they treat you with the upmost respect and professionalism that you would want. read more

I will never purchase another piece of jewelry from anyone other than Tony and Enzo at Ancona Jewelers and here's why: Everyone thinks that the engagement ring is for your lady. But any guy out there looking to propose, knows how I felt a few months ago. Lost, clueless with no idea where to start, and a sense that I'm only doing this once and I have to do it right. Guys, we know the girl is the one that's going to wear the ring but no matter what we say or think, we want to do a good job. We want her to show it off. We want other girls to say 'Wow, lemme see that!' But just like having to get a gift for your sister when we were just little boys, we have no idea what they want or what they'll like. I had done my homework, learning about the basics online, the 4 c's etc, but still felt a little intimidated by having to go out and actually pick a ring and buy it. I hate the process of having to buy a car for example, where you know the dealer's out to get you. I felt as if this was going to be the same way. Painful and dreadful. I knew that going to just anybody at the mall was going to treat me exactly like a car dealer. And I didn't have a 'my guy'. One night, my friends and I went out for dinner for my birthday. My best friend Antonio and his fiancée joined us that night who recently got engaged. I couldn't take my eyes off her ring. Every chance I got I would sneak a peak at her hand. All I could think was 'Wow'. Not 5 minutes went by before one of the girls at the table said, "Lemme see that". Yeah, she was proud of her ring, but no one was prouder than Antonio. He knew that he did a good job and you could tell by the look on his face. The kinda look you had in school when the teacher was passing back the exams and she would tell the entire class, "the best grade in class was by... You!" I had to ask him afterwards, where and how? He told me after I made him promise to keep it a secret that I wanted to propose, "You have to go to Ancona, they are the BEST! They will take care of you!" He settled my nerves on all the questions I had. The immediate Saturday after that, I took the leap and went to Ancona. That was the last time I called it Ancona. From then on, it was Tony and Enzo. Right off the bat, you know you're dealing with people who know what they're talking about and more importantly, are there to take care of you. They brought me a capuccino and sat down with me and asked my story, asked about my girl, talked to me like a friend not like a client. I cannot explain how comfortable they made me feel, as if I knew them forever. Tony sat there patiently answering all my dumb questions and a few good ones, taking the time to make sure I was confident about my decision. He walked me through everything. Showed me my options and taught me alot, making me extremely confident that I was in good hands. After our first meeting and some investigating on what my girlfriend wanted, Tony had prepared for me a selection of diamonds, laying out all of my options, never pressuring me or taking our minds off the budget. Immediately I bonded with one stone that guys, if you've never noticed how amazing diamonds are, you're missing out. I knew that this was the one. I gave them some ideas on how I wanted the setting, and they took care of the rest. They gave me more than I could ever imagine. They custom made a ring that absolutely blew me away. I left that day so excited and couldn't wait to see the final product. Let me just say that I hadn't felt giddy like this since I got my Nintendo in fourth grade and wanted to skip school just to play Super Mario. Once I saw the final product, I was in awe. It was amazing. If I was this giddy, I could only imagine what my girlfriend would think when she'd see it. I couldn't thank Tony and Enzo enough. They made the process so easy, so smooth that I actually was a little sad that it was all over. Heck, they even gave me ideas on how and where to pop the question. The hardest thing after that was keeping it a secret and not showing it to her for almost a week. The drive home with it was next to impossible because all I was doing was staring at it and the disco ball effect going on in my car from the sun hitting it. Fast forward a week, once I got down on one knee and she said yes, (phew) the only thing she could say was, "Is this mine??" She couldn't believe it. She sat there and stared at her hand forever. At that point, I felt like I got the best grade in the class. To this day, girls and guys ask to see her hand in amazement, and i feel proud. I know i did a good job. And I owe it to Tony and Enzo. They made the process so enjoyable for the guy and even more incredible for the girl, the one that gets to wear the piece of art. They literally are artists. They are so professional. They know what they're doing. And now I can confidently pass on to you what I was told: "You have to go to Ancona, they are the BEST! They will take care of you! " read more

Will not go anywhere else. Jessica is creative, innovative and worked with me within my budget! I'll back for some more fun soon :) Thanks Jessica and team, you have a wonderful establishment that is customer oriented! Thanks for making this experience so easy and I'm just delighted with the outcome! read more

Very professional and very sincere. Ancona Jewelers is definitely a place you should consider looking at if you are in the market for high end quality jewelry. I purchased a watch for my wife a few month ago and I was treated the way everyone wants to be treated when they are spending a considerable amount of money. Enzo found me exactly what I wanted which was a very hard to find watch, followed up with me on the status of the watch up until it was in his shop. They also do repairs on jewelry/watches, they did a great job on my 10 year old watch made it look brand new. This is my new jeweler and I will refer them to all my friends. read more

I will tell you this I hate buying jewelry. But these guys make it so easy. They are all very friendly. They have beautiful arrangement of diamonds, gold etc... I also like that if you have to wait for a rep they will take care of you with a nice espresso. Great products. Great service. read more

I brought in a MK watch to be resized and they quoted a very reasonable price. When I came back to pick it up it was still to big, they removed another link right away for no extra charge. Very good customer service. read more

This place is amazing. The customer service was great. One of the ladies helped my fiancé pick out an engagement ring for a reasonable price. She offered me to come in any time to get the ring steamed clean and she would also email us reminders. We went back 7 months later for wedding bands and she remembered us and gave us a great deal early! They were willing to work with your budget. Highly recommend! read more

From the first time you walk into Ancona's jewelery store you begin to realize that education and knowledge of what you're looking to purchase, is their true concern. I bought my wife's engagement ring from Ancona's two years ago. I visited the store on five occasions to look at various stones/settings, and never once was asked if I wanted to buy it. Enzo/Antonio wanted to make sure that I knew exactly what I was buying. Most jewelery stores try for the hard close, however on separate occasions Antonio said, "Come back next week, I have another stone I would like to show you." Most jewelers would be trying to sell what ever they had in stock. It is apparent the Anotonio/Enzo are looking to build relationships rather than sell you one ring. Since my first purchase of an engagment ring, I have gone back to purchase a nice Mont Blanc Watch, jewerly for the wife, christening gifts, etc... I would strongly encourage anybody in market for jewerly to stop by and see Ancona's. read more

Truly a terrific shopping experience with Tony and the rest of the staff! Amazing service, communication and exactly what I'd expect in purchasing a high end engagement ring. I highly recommend them to anyone in the market for an exceptional experience/product. I'll be recommending all friends. read more

Great Service and Selection, my wife's wedding ring was damaged and she didn't notice it until the day of a wedding we were invited too...we called Ancona Jewelers and they made a major repair within the hour! Thanks guys! read more

I had a great experience! Thanks so much Robin! Not sure I could of made such an important decision without her wonderful help! Robin was friendly, resourceful, knowledgeable, and a pleasure to work with. I would strongly recommend Anocona Jewelry. read more

Not often do you feel like you got a great product, great service, and perfect price. The Ancona family has figured it out. I enjoy every visit and don't even spend time shopping elsewhere. I know when walking in that I'm getting a great product for the best price. I've made all my jewelry purchases here for my family and have referred many more. Not one complaint from anyone that shops there. It's great to have a small business that values their customers and makes the experience enjoyable each time! read more

Ancona Jewelers has the ability to work with any budget and can supply many options. They have a very large selection and the customer service is excellent. Enzo is very knowledgeable and will spend time with you answering any questions you have. Stop in and see what Ancona can do for you, I'm glad I did. read more

Basically my diamond fell out of my engagement ring so my fiancé researched jewelers that could help us have it re-set. He found Ancona, which is family owned, and based on the reviews he called and spoke to Paula. She told us to come in. I am beyond happy we did. From the moment we walked in I felt good about leaving my ring with them to have it repaired. In fact I felt so comfortable I left my moms mothers ring to have a diamond replaced and cleaned. The rings were ready on the exact day they said they would be and look brand new! I wish I had before and after pictures to show. Added bonus, Paula remembered us when we came back in. While there we were there to pick up my rings we set up an appointment for an expo they had going in for wedding bands to get one for my fiancé. We met with Robin who, to no surprise, was amazing, helpful and wonderful. She helped my fiancé pick his perfect wedding band and ensure he picked the perfect size. Another added bonus when a precious metal men's wedding band is purchased you get a stainless steel sports band for free to wear when doing things you don't want to chance losing your ring. We went in today to get his wedding and sports band. Both fit him perfectly and literally everyone there is helpful and kind. If you need a jeweler or want to change from where you currently go. This is the place. I cannot stress enough how amazing Ancona is and everyone that works there. read more