First of all we didn't pick him. We were bounced between agents multiple times after 25 years of…read morebeing a loyal customer with no issues with one State Farm agent. We had never met him in person, but our first conversation otp was unfortunately after a storm destroyed our house over a year ago. He immediately disrespected my wife and talked to us like it was our fault. He's still collecting his commssion and all I get from him is junk mail about how he can help improve our lives. from our experience with him and State Farm insurance feels like a ginormous scam. $600 a month may not be a lot to State Farm but investing money for security that you don't get seems pretty crappy for no return.

Avy was awesome to work with. She saved me a ton of money and gave me great information. High…read morerecommended getting in touch with her if you have any questions about insurance.

We've been with this team since buying our house. They were recommended by our agent Sarah Pierce…read moreand we're very thankful for that! We've only had to file one claim, but they were helpful throughout and gave us suggestions and recommendations on what we need to make sure we have ready. They've checked in each year as well to see if we need to add or remove any coverage and to make sure the insurance we have is still right for us. Thank you team!

We've had My Insurance for years! Never any issues or problems with claims. Staff is very…read moreknowledgeable and friendly! Would definitely recommend them!

Dealing with Ty on the claim for damage to my car. She could…read morenot have been more accommodating and helpful. She is indicative of the people I have dealt with over the years I have been with Sherman Willis' office. Customer focus is their priority.

Sherman has consistently provided value compared to other insurance carriers. State Farm has had a…read moreauto rate premium decrease recently, so insuring with Sherman has saved me quite of bit of money compared to other insurance carriers. Sherman will have my business not only because he offers good insurance rates but because he is helpful and actually cares about meeting customer needs.

Respond to customers who have been rear-ended by another State Farm policy holder. NONE of the…read moreState Farm representatives have had any idea what to do with this very straightforward incident. Do not return calls. Do not MAKE calls on our behalf. I pay my premiums on time and haven't had to file a claim in decades. I deserve much better customer service. These people are clueless -- friendly (sort of) -- but cannot seem to get a handle on ANYTHING.

Worked with Mason, he is smart, funny, extremely knowledgeable, and very easy to work with he will…read moreget you your best deal and you will enjoy the journey. I highly recommend this agency and Mason.

Excellent customer service. I am highly satisfied by Blue Cross Blue Shield of Nebraska. After…read moredealing with health problems for the last 25 years of my life and jumping through hoops with insurance companies in California. I have to say I was so surprised to receive a phone call from a representative Barb that I spoke to a couple of days ago. I have to have some test done on my heart, and the approval was originally denied. I spoke to a couple other representatives but Barb took the time to call me back today and let me know that the approval went through. This has Blown my mind. I used to wait hours, days and months to get phone calls back or speak to a representative from previous insurance companies in California. I sometimes went without medication and would have to wait to have test and procedures done for months at a time. It will come to the point where my nephrologist would call with me to get something done or help me get what I needed. It was extremely frustrating at times so I want to let you know how amazing your representatives are. This insurance company is wonderful if you're looking around, I would not hesitate.

Great company and Great Service! Robert and Beth were able to assist me with my policy and get me…read morein with a great rated insurer at a good premium. Very happy with their service so far. I would suggest you give him a call and see if they can find something better for you.

I got a surprise bill from ASI/Progressive, brokered by Smith Davis Insurance Inc in Council…read moreBluffs. Unbeknownst to me, this agency somehow obtained my policy from Baehler Insurance without my knowledge or approval. I tried to call on multiple occasions to speak to my new broker after finding out that my premiums had doubled, but he/she never returned my calls. I called over 10 times and left messages with no return calls. I called the Underwriter (ASI/Progressive), who informed me that only the agent who wrote the policy could cancel. I switched agents and continued to call to get my pro-rated premiums returned. Guess what? No calls back. No refund. I understand one call slipping through the cracks, but ten? That was intentional. To say this agency is bad is an understatement, god forbid something actually happen and I needed their assistance. I wouldn't walk away from this agency, I would run. As fast as you possibly can.

I spoke with Amy, and she gave me a full rundown and explained everything my former insurance…read morecompany was not covering. I would highly suggest sitting down with her, if you have the time, and going through your policy. After everything was said and done with my auto insurance, the price was $50 cheaper than my current company with better coverage! I couldn't believe it. My home insurance was a few hundred dollars higher, but it came with much better coverage. It was well worth it because of Amy's customer service and patience with me--lol. I would much rather pay a little more for wonderful customer service, where I can speak to a representative, than pay less and have to track someone down.

I honestly wasnt looking to swtich insurance companies at all. There was a drawing, so I figured…read morehey why not let them give me a quote. Well I certainly am glad that I did. To get pretty much the EXACT same insurance that I had already Justin and Travis saved me almost half of what I was spending. I did not however win the drawing I signed up for, but I truly am happy with the service and savings I did end up. I would Highly recommend Justin and or Travis to friends and family!

Definitely worth calling this agency for a quote! They're saving us $1,000 a year compared to our…read moreprevious agent. Big savings! Couldn't be happier with their service! Thank you!

Jordan, Yessi, Sarah, Robin. Kudos to these people! They've always been very nice, accommodating,…read morepatient, professional and knowlegeable. They take time to listen and they empathize with their clients. There is no big or small question for them, they are always willing to help and assist. Best Customer Service!!! Other Statefarm agents should learn from these people. I hope Satefarm HQ is aware of how these people operates and pattern them. Keep up the good work! - Maria D.