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    Tom Rivera - State Farm Insurance Agent

    4.2 (5 reviews)
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    Services - Tom Rivera - State Farm Insurance Agent

    Car and truck insurance

    Life insurance

    Homeowner or property

    1 More Service

    Vehicle

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    1 year ago

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    7 years ago

    I received and have been receiving excellent service from Tom and his staff for many years they are the best.

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    Peterson Bros Insurance

    Peterson Bros Insurance

    (3 reviews)

    West Omaha

    Whatever you do, DO NOT work with Carly Thomas from Peterson Bros. insurance. She is not only…read moreincompetent but unethical as well. She withheld information from us from our insurance carrier and tried to cover it up by telling us she found us a better deal, then our new carrier promptly dropped us. In addition she failed to competently delete one auto on our policy and add another one leaving us without coverage for one vehicle that we did not even know about.

    We all know that no one wants to over pay for any type of insurance. And at some points in our…read morelives, the cheapest monthly option is the one that is most important. BUT who you work with matters. My wife has been with Carly Thomas, owner of Peterson Bros Insurance since she moved to Omaha almost 20 years ago and when I married my wife, Tammie, I wondered if this was the best option. Carly was my choice as well after researching and seeing just how hard she worked to find us options that took care of all our needs. With 8 children we needed flexibility to deal with their risky driving habits (all teenagers tend to be risky), but we also needed flexibility as our homes and vehicles changed. Tammie and I are also full-time realtors and over the last 5 years in this profession, have only referred two different insurance agents because we know that Carly takes care of people the way we do....and we don't want a business to spoil our good name just by treating our clients poorly. Carly is EXCELLENT and her team is outstanding. And yes, having a local agent that has to look you in the eye does make a difference! Call Peterson Brothers (and Carly) and tell them Michael & Tammie Rheiner - The Rheiner Crew - CBSHome sent you!

    Jeff Chisham - State Farm Insurance Agent - State Farm Agent

    Jeff Chisham - State Farm Insurance Agent

    (3 reviews)

    West Omaha

    Jeff has worked with me on Auto, home and life insurance. His staff are great and truly look out…read morefor their clients.

    I've been with State Farm for 32 years. In that time I have always been very satisfied with my…read moreagents - until I encountered Jeff Chisham. I had the great misfortune of finding Jeff Chisham as an "agent" when I transferred to Nebraska. I'll spare the details, but his failure to listen to me and do his job nearly cost us our whole life insurance policy. He does less than the bare minimum. I only met him once in 14 years, has no interest in helping clients plan for their future. The only reason I remained with his office is that he had an extremely efficient office staff that managed the nuts and bolts of our insurance needs. After they left, his performance fell below 1 star. I don't understand why State Farm continues to employ him given how poor his performance is. He is obviously riding out his time to retirement. Over the course of having him as an agent I recall him never responding to my calls when I had questions or needs. Rather, he communicated through his office staff. I remember calling my previous agent in a different state to ask for advice because I didn't trust Jeff. That speaks volumes to how bad he is. We recently relocated and, once again, Jeff's office failed to properly manage the transfer of our account, AGAIN resulting in near cancellation of our personal articles policy. I am SO happy to be out from under him. I wholly recommend AGAINST hiring such an apathetic, non-communicative, ineffectual agent with an astonishingly subpar work ethic, which is what you will experience with him and his lukewarm staff, who I pity having to work with him.

    Tom Rivera - State Farm Insurance Agent - homeinsurance - Updated May 2026

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