The entire process with Ping Mortgage was fast, smooth, and very straightforward. Everything was…read moreexplained clearly, and the loan moved forward without any delays. I'm satisfied with how efficiently everything was handled.

Ping Mortgage - A Trustworthy American Dream team I worked…read morewith Ping Mortgage last 14 years. They are my only one stop shop for any mortgage need. Ping has a great staff to support the closing shove through the paperwork Lenders need. They have a well-established network of partners to provide the best rate and closing cost. I bought a national Legal plan and found out even the plan's covered closing attorney fee adds up to be higher than paying out of pocket to Ping's. My friends had other challenges, such as self-employment, low credit score, low down payments, high debt to income ratio, various immigration statuses that present questions and challenges. Yale has been able to navigate different circumstances and close the loans to help achieve their American Dream.

Derek was Awesome! He stepped us step us through the loan process from our pre-qualification to…read moreClose--in 3 WEEKS. He was very responsive, even answering our calls after 5:00 p.m. which really impressed me. (I'm big on communication.) I have friends that told me that getting a mortgage loan was a hassle with a lot of delays along the way. We didn't experience any of that. I would highly recommend Derek--and I plan on doing so.

All I can say is RUN THE OTHER WAY! If you are looking for a mortgage broker to be respectful,…read morediligent in their job and provide excellent customer service, then this is not the company for you. I would NEVER recommend their services to anyone. There are many mortgage companies that WANT to strive to provide excellent customer service throughout every step of the loan process so reach out to them and give someone else your business.

I have used different banks over the years, but this bank takes the torch. From service to quality…read moreand experience, they treat me like a millionaire banker with my few dollars I take there. Today in particular I, was feeling overwhelmed with the ongoing of things, but the smile of the lady at the welcome desk, felt like sunshine upon my face on a winters day. She did not do anything, but welcome me with that smile, that said ' all is well' I left the bank feeling so good about myself. Due to bank security I could not take her photo, but I wanted to share this. Wonderful place to bank.

The Nightmare of Doing Business with Navy Federal Credit Union Mortgage…read more I rarely write public reviews, but the experience I had with Navy Federal Credit Union's mortgage department was so egregiously mismanaged, disorganized, and downright disrespectful that it would be irresponsible not to warn others. What was supposed to be a joyful process of purchasing my dream home turned into an emotionally draining and financially damaging ordeal. Let me be clear: I am a high-earning entrepreneur with a long-standing banking history, excellent income, and consistent cash flow. Millions of dollars flow through my accounts each year. And yet, I was treated with suspicion, neglect, and incompetence every step of the way. Navy Federal demanded that I change the title of the property into our name prematurely, knowing full well it put us at legal and financial risk before they were willing to finalize the loan. This move alone jeopardized my family's security and created significant exposure--all under the promise that "everything was moving forward." Spoiler alert: It wasn't. From there, the experience devolved into a circus of compliance hoops: We paid off every lien and tax obligation they flagged We provided every document, letter, form, and verification they requested--many of them multiple times We jumped through every shifting goalpost without hesitation, because we believed this institution was operating in good faith And yet, they continued to drag the process out for weeks with zero urgency, a complete lack of transparency, and no accountability for their delays. We were passed from one clueless rep to another, forced to explain ourselves repeatedly, with no consistency in communication or follow-through. The final straw? After months of compliance and good faith, they denied the loan based on the IRS not yet updating the tax transcripts to match our recent returns--a known issue that takes 15+ weeks. Even though they saw and acknowledged millions of dollars in income, clean returns, and third-party CPA verification, they decided to play the "policy" card. A policy that punishes legitimate business owners for the IRS's delay, and one they knew about upfront. Not once did Navy Federal offer a creative solution, fast-track option, exception path, or direct communication with underwriting leadership. We were left bleeding time, bleeding money, and missing opportunities while they sat on their hands. To add insult to injury, real estate professionals across the industry warned me after the fact: "Navy Federal is a nightmare to work with. They always delay and kill deals." That reputation is well-earned. Agents avoid them like the plague for this very reason. And now I understand why. I gave Navy Federal every chance to act with integrity and efficiency. Instead, they wasted months of our lives, inflicted financial harm, and proved that they are ill-equipped to handle anything outside of cookie-cutter borrowers with W-2 income. If you are a business owner, investor, or high-net-worth individual--do yourself a favor: DO NOT waste your time with Navy Federal's mortgage department. They lack the systems, the sophistication, and the strategic thinking to serve high-level borrowers. And most importantly, they lack the customer service, communication, and compassion that every client deserves. This was a nightmare--period. And I'm speaking up so you don't have to live through the same one.

Had a horrible experience with this lender. Ernest money was lost and no one even apologized my…read moreloan was kicked out right before closing. Loan officer who pre approved me knew I made commission at my job for the past 5 years she pre approved my loan but kicked it out 1 week before closing. Mind you this would have been my second home purchase wit the same Employment history. I went back home to my credit union Ascend FCU they approved (for 10k more and no PMI) no I have a wonderful home. This lender was recommended by my realtor who I felt was trying to get me to move to a certain part of Atlanta based on my ethics background. All this is my opinion of course just this is my individual experience and still I lost $1500 so I am very upset.

This was the easiest mortgage process I have ever completed of the 5 homes I have purchased over…read moretime. The whole staff answered my questions, helped me work through the approval process and were just nice prople to work with. Plus I prefered a local lender over the national mortgage providers. The Shelter Homes team in Atlanta is the best!

Roll out the red carpet because the Moreira Team has made my cross-country move from Washington…read moreState to Georgia feel like a breeze! So there I was, almost settling for a 'meh' mortgage deal--$400K, 20% down, and a steep 7.45% interest rate. I decided to have a second opinion and Found Moreira Team with so many great reviews, so I decided to contact them. Enter Lucky, my mortgage matchmaker. Within half an hour (no joke!), he rang me back with a deal that had my jaw dropping: $470K approved, just 3.5% down, and a 6.75% interest rate! But wait, there's more: The team had a cherry on top: They referred me to a superb Realtor named Catherine, who gave me a grand tour of Georgia homes. From there, Taylor and Amanda whisked through the paperwork, ensuring everything was ready in two weeks. For a first-time homebuyer, they turned what could've been a daunting drama into a smooth, feel-good experience. I'm so happy I found them! So if you're in the market for a great mortgage team, look no further. This team is the best!

I found Moreira Team through all the reviews here, and they were right. From the time I first…read morereached out to them more than a year ago to when I finally found a house this year, they were communicative, responsive, and honest. They worked so fast to help me meet the seller's request for a more accelerated closing period, and throughout the process I always knew what was happening and what I needed to do next. Highly recommend them.

Lee was down to earth and super helpful. From the very start he seemed like he was here to help me…read morefigure it all out, whether or not I chose to go with Northpoint Mortgage. I was offered a slightly lower interest rate through Wells Fargo, but they were the worst at communication - couldn't remember my name, couldn't remember account information I had already given them twice, couldn't get a form emailed to me for 2 days that kept me from locking in a low interest rate they had offered me. I also hear that WF tends to mess up appraisal dates and mess up closing on time for various reasons. Northpoint Mortgage gave me confidence that none of those negative things would happen if I went with them. Every time I communicated with Lee it felt personal, professional, and gave me the utmost confidence in his ability to get me closed with no problems. To me it was totally worth the extra 0.165% on the interest rate to make sure my house closed on time and to have it handled with the personal courtesies & professional attention to detail that Northpoint offers. My closing went smoothly and I'm glad I went with Northpoint. The saying goes, "you get what you pay for" - and in matters as important as closing on your home, go with the BETTER mortgage lender (whose rates are also good compared to other mortgage lenders).

We couldn't be happier with the loan process at Northpoint Mortgage. Paul Howard was our loan…read moreofficer and exceeded our expectations. He came highly recommended by our realtor and now we know why. He worked quickly to get the loan ready for our home closing. If you're buying a home, call Paul!

Excellent service. It is a real pleasure in this day and age to find a company that performs…read moreexactly as they say they will. Chad and his team was very responsive and all the details of my experience was just as I expected. No surprises. I would happily refer them to anyone needing their services. I trust them moving forward with my financial needs.

Recently completed my third mortgage with the AHL team. As always it was a great experience. They…read moremake everything easy to understand and the process moves swiftly! We closed in 3 weeks from initial contract without issue.

I completely agree with everyone else that left reviews that the live check is a scam. I spoke with…read morea very young intern there and he tried to get me to take a loan out on my home but wouldn't approve the "check." So this "live check" a scam! BEWARE!!! Do not work with this company!

I completely agree that the live check is a scam. I spoke with Rhett Mercer and he tried to get me…read moreto take a loan out on my home but wouldn't approve the "check." After speaking with him once, I began getting spam phone calls from various numbers claiming to just need one last piece of info to "secure my loan." That was in December 2024 and I'm still getting at least 10 of these phone calls a day. So not only is the "live check" a scam but they also sell your information. BEWARE!!! Do not work with this company!

I met Tony through a couple he helped with a mortgage. He was very responsive and helpful. This was…read moremy first time buying a home and I was a little lost going into this process. Tony made it a lot easier. I would refer him to any family member or friend.

From the owner: In 2018, we started a mortgage company to help people get better rates. With over a decade of…read morefirsthand mortgage experience, we've seen exactly how inefficient the industry is. By focusing on the needs of our clients for speed, ease, and transparency, we were able to quickly stand out in the mortgage industry and rocketed into the top 1 percent of mortgage originators in America, according to Scotsman Guide and Mortgage Executive Magazine. But that wasn't enough. We wanted to improve the process even further. Make it faster. Make it easier to communicate with clients, so they could instantly see where their loan was at and what was happening next. We started Atlantic Home Mortgage to optimize the mortgage process as much as possible--humanly and technologically. It's a fact that the mortgage industry isn't up to speed. We're changing that. Atlantic Home Mortgage | NMLS #1844873