AWFUL CUSTOMER SERVICE. Rude. Disrespectful. DO. NOT. USE…read more Bought a Groupon for the company's service and after setting up an appointment, was told that my Groupon was not valid for rental properties. Does not say that anywhere on the Groupon and only showed up on their website after I complained to the owner, Jamie, who was just as unhelpful. I have a two-year lease and wanted to set up a contract. Apparently, that's good enough for my lawn care with Scotts, but not with these jokers. Complete lack of respect for a paying customer. Plenty of other options in the CHS area. Use someone else.

The reviews below do not match the integrity and professionalism that ZPest has shown! They are…read morepunctual, professional and REAlly DO GET RID OF BUGS!!!!!!!! I am so grateful we found them! So we have used ZPest for the last year and I can tell you that they are wonderful! When we bought our house we had a major Earwig infestation it was terrible, we discovered ZPest on Groupon and We bought their Groupon and we started from there! Immediately we contacted them and got an appointment set up. The owner Jamie and his partner Scotty came, and did a thorough inspection before they started our treatment process. They were here for nearly two hours working with us for the right treatment option for our home. They definitely over exceeded the Groupon! You get way more than you would think for $29.99 price tag. A year since has passed and we have had them out here three times! Their automated email system and appointment reminder is a life saver! They also do automatic texting to your phone for appointment reminders! Our yearly plan is so much more affordable than our last company we worked with here in Charleston! We since have not had one earwig since our last visit! We now do our yearly plan and cannot imagine have any other company do this job! So either if you buy the Groupon or just give them a call it's totally worth it! Most affordable in the city and do the job right from the start. They do make it clear they do not do rental properties. So beware and respectful of the concept! So if you want more information, please look at profile I would gladly answer any questions!

I've lived a few places.. Having pest control at each one…read more Ecogreen. Both of the Green gentlemen have been to my home. Though they represent two generations they've always been professional, respectful, punctual, detailed and importantly, affordable. Definitely ace pest control......

Horrible customer service. Horrible product. Owner is rude and would rather hear himself give 100…read moreexcuses and text me repeatedly than actually be helpful. Brent did offer to come re-spray (no thank you!) and offered a refund. All I want at this point is to never have to speak to him again. Bad business, a product that doesn't work, horrible customer service, a whole lot of lies, and a complete inability to take honest criticism. Businesses can't be perfect 100% of the time but this service was insanely bad beginning to end and now he's lying about it! Future customers deserve to know the truth before spending their money.

Four out of five stars. Our technician, Hunter, did a great job. He was very thorough and…read moremeticulous. The only reason I cannot give Metro a fifth star is because I have used similar companies twice before (at other properties) and in both instances, the service was 100% turnkey ... eliminate the pest, seal any entires, clean and disinfect. Unfortunately, perhaps because of my expectations from experience past, I was very disappointed to learn that after spending $1600 to remove a single rat, clean up and disinfecting is considered a "separate job," as explained to me by their salesperson. I wouldn't hesitate to recommend Metro, but I would advise any potential customers that A. they're quite pricey; and B. Make no assumptions as to what services you are purchasing.

First time customer here. I left a voice message to request an appointment and they immediately…read morecalled back. I love their professionalism and honesty; Greg (owner) is a super nice guy, sincere, professional and runs a military precision business. He was on time, reliable and very professional. He has vast experience in the business, which is apparent as soon as you speak to him. Got to love a business that listen to a customer first and then act based on the customer's need! I highly recommend Champion Pest Management to anyone. They are outstanding and will provide the personalize and reliable service you will need to get rid and prevent future uninvited guests in your house :)

Greg Rubin is the absolute best!! He has handled our pest control for years. He is extremely…read moreReliable, trustworthy, efficient, and very reasonably priced. I wpuldnt use anyone else!

The company was recommended to us by a family member, and she has since been ostracized by us for…read moreher poor recommendation. At the time, we didn't know any better and took her word. We signed the contract with Defense, and treatment was applied. What followed were a slew of problems: (1) During each follow-up visit, they don't check our house thoroughly like other exterminators do. They just walk through our house for five minutes and call it a day, whereas other exterminators would move the furniture around, climb up the attic, and actually CHECK for termites. (2) It was so difficult to schedule an appointment with them. Monday? Nah, they're off. Saturday? Oh, they're off half a day. What about this day? Sorry, it's Cinco de Mayo. It's so frustrating because they have plenty of people working for them, yet they took off on the most trivial days. (3) Infestation began even after treatment... I understand that treatment is just a preventative measure and not a guarantee to ward off termites. But we were the ones to discover the horror scene that was infesting our walls. If they had thoroughly checked our house during the follow-up visits, they would have caught it much sooner. (4) They were reluctant to come and even said that it was not their responsibility to alleviate the infestation! But after we argued with them, they finally agreed and came. After they scoped the situation, they told us that not only did they treat the usual spots but also areas where they had overlooked. This is very telling that they made a mistake, yet they won't own up to it. Hopefully they take our review into consideration and improve their operations so that others who have a contract with them won't be subjected to the same problem as we did. We would not recommend Defense and encourage everyone to seek elsewhere to have their treatment and booster done.

We've had a termite bond with Defense One for the past 11 years. Overall, we've been very happy…read morewith their services and pricing structure, although we've never had to file a claim. Our annual inspections have consistently been thorough and included the attic and crawlspace, and the tech has always explained issues and potential remedies to us following the inspection (e.g. pinhole leaks in old copper plumbing, wood rot on exterior door frame, etc.). Their personnel are professional, and they've always shown up when they said they would, which we certainly appreciate as busy homeowners!

I was looking to switch termite companies. Derik from Low Country Pet Specialists told me that…read morethey don't do termites. And, more importantly, he told me that no company would take over from another company without a new full treatment. This information saved me from doing a lot of useless searching. Thank you Derik!

Low country Pet Specialists is great. They are prompt, thorough and are a good value. I highly…read morerecommend.

Allpro has taken care of my home for around 20 years. They are super. Trustworthy, reliable,…read morepolite, friendly, conscientious, and everything else positive you can say about a company. Most important, with 2 dogs, I have not had fleas in years! Thank you guys!

The first time i contacted All Pro i was panicked because of possible termites and the receptionist…read moremay have been having a bad day and did not respond to me the way i had hoped. Because of my frustration i wrote a bad review. i want to re write my review to say how AMAZING they have been. We ended up going with All Pro because of Randy. He is top notch, thorough, professional and just a great guy. Th office has also helped me with some paperwork so all in all a very solid 5 stars!

Cannot speak to their termite control...yet. DO NOT…read moreencapsulate your crawl space w/ them. 1) They will begin work later than stated, & not show up to complete job in consecutive days (they said they'd be back "tomorrow" but then not show). 2) 1 worker hired to install moisture barrier will be drinking malt liquor while doing so, & he will spill some on floor of your garage, cover it in a towel he finds lying around, & just leave it to reek of sour alcohol. (I hope you find it sooner than a week later.) And he will leave bottle between a tree & your fence hoping no one will find it. 3) They will ask for full payment before job is complete, since office staff believes they are done, when in fact they are not. 4) Their electrician will not come when they say he will to install an outlet for dehumidifier. 5) Your vents will be haphazardly sticking out of side of your house. 6) Garbage bags you temporarily put over vents yourself will be left there as they believe this suffices as "encapsulated" -- should be insulation. 7) Owner (?) will come to set humidistat on dehumidifier, but will not know how to turn dial. Should be around 50%, but it will be set at nearly 80%. 8) Their contractor who makes crawlspace doors will not show up as stated. Nor will they use proper materials. You will find unfinished plywood w/ glued-on styrofoam bolted directly into your brick foundation. Not only will this glue not last a week (styrofoam will fall off), but holes in bricks will strip w/in a month. And it doesn't add any curb appeal to your home. 9) More than a month after your moisture barrier is "completely installed", you will discover that a pier wasn't wrapped, & that corners are falling down. 10) You will also discover many places where sunlight shines through, even though it's been encapsulated, & their technician will tell you to use your own foaming insulation to fill all gaps. 11) 4 months later, you will check on plumbing deeper in crawlspace only to find that about 1/3 of plastic isn't even bolted into foundation, relying solely on 2-sided tape, & is now falling down. There is also a giant opening that hasn't been closed up, w/ evidence of an animal walking freely from outside into crawlspace. 12) Owner (?) will often speak to you very condescendingly despite all issues noted so far. 13) Owner (?) says he will handle all issues personally, but sends a tech again. He doesn't show up on day he says. 14) Tech will ask you for a screwdriver. And also your opinion on best way to patch big hole. 15) As humidity levels rise w/ season, you will discover that dehumidifier is not controlling humidity as it should. You lower humidistat, but to no avail. You will contact Tremex & they won't believe you. You will tell them that you have not seen any water being pumped from machine to outside -- ground is dry! -- but they still won't believe you. Tech finally will come & agree that dehumidifier isn't working. But owner (?) will not believe either of you. 16) Owner (?) will come a week after tech evaluates issue, & tell you that you are reading humidity monitor in your home incorrectly. You will call Accurite to confirm how to read it, & they will assure you that owner (?) is wrong, & you are right. So there is a problem w/ dehumidifier. Owner (?) will contact dehumidifier company & they will agree to send a new machine. 17) It will take 12 days to install new machine. 18) Tremex will not change filter in specified first 3-4 months, so you will have to do that. 19) 9 months after new machine is installed, you will find your floors buckling on one side of house, which is opposite of where machine is located. You will place a 2nd humidity monitor in crawlspace under floors in question, & find that humidity levels are significantly higher there than where machine is. 20) You will have to contact company that makes dehumidifier. They tell you that it is proper size for crawlspace, but that it was installed in wrong place & should be in a more central location. 21) You will contact Tremex & tell them that humidity is not properly controlled (your responsibility under contract) & that they should move machine. They will insist many times that you need to hire your own electrician to move outlet, even though they installed first one in wrong place. 22) To avoid dealing w/ them any longer, you will buy your own materials to move outlet yourself. Then they will suddenly show up to move it! But w/out an electrician. 23) You will find that machine's compressor never stops running, your electric bill high, & machine needs repair. Tremex will tell you it's your machine, & you must fix it yourself, even though contract states: Tremex will "Replace defective materials & equipment at our expense while under the manufacturer's warranty." Machine not 1-year-old and has at least 2-year warranty on it. You will have to pay for shipping the 60+lb machine. 24) 1.5 years after full payment of $4,850 (+2.50 cc fee), and still not done. 25) Review!

Tremex came highly recommend to us by another business in the industry we serve and had experience…read morethe same pest issues. Our business is home and cares for adults that are 30-78 years old. I appreciated that Tremex made my emergency their emergency. They responded to our call within a few days. Time was taken to pay attention to all details, and educate staff on the process that needed to be done to eradicate our pest issue. They were transparent with the chemicals that would be used, how long persons would need to out of the building and inform the workers of the importance on things being done correctly to keep everyone safe, especially the clients. Tremex service was great and they have been in contacted us weekly to get an update and after a month there did an in house inspection. The prompt service, they were very knowledgeable and able to educate others about the pest, they were concerned about those living there and their actions proved this. What ever your pest control needs are Tremex is the company you would want handling the problem for you.